fashionette.co.uk
Reviews:

94 reviews in the last 12 months729 total reviews  

4.29
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 21 Jan 2020
The Trustmark indicates trustworthy online retailers.
fashionette.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

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Top positive review

10 Dec 2022
 Verified review
I had my doubts on this one but they were unfounded. It was the only site that was selling the style and colour of handbag my wife had asked for and at a much lower price than other sites selling different colours. The package arrived in good time, the bag was well protected and the tracking info. was useful to know.

Top negative review

2 Dec 2022
 Verified review
I’ve spoken to Saint Laurent and was informed that “fashionette” is not authorised to sell Saint Laurent products. I am very worried and suspicious on what I’ve spent my money on? If they are not authorised to sell authentic products, where do they come from?
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for fashionette.co.uk

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15 Nov 2023
 Verified review

Great selection of beautiful handbags & accessories 😍

The website is easy to use I love the huge selection of handbags & accessories available . I will definitely be shopping here again. The payment section wasn't the easiest to use When i was trying to select my payment method & shipping fees should have more visibility
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15 Nov 2023
 Verified review

All round very good

Great price, well know brands and timely delivery.
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3 days ago
 Verified review
Perfect item. Perfect service. Very happy
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6 Nov 2023
 Verified review
5 star service Highly recomended.
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7 days ago
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7 days ago
 Verified review
Still waiting for my delivery
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29 Oct 2023
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5 Oct 2023
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16 Oct 2023
 Verified review

Awful customer service,

I have awarded 1 star as there was no option for zero stars, the follow up customer service from this retailer was terrible, My order was returned and I received confirmation that the refund was processed and to expect the money back in my account within 14 days - we are now on day 24 and I still have not received my money back, I contacted customer service and just kept getting the same reply - "its been processed" I even went through trusted shops who are supposed to help in these situations and provided evidence that the refund has not been received but they found in favour of the retailer! I am now going down the route of chargeback through my credit card company, total joke of a company
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28 Oct 2023
 Verified review
Was supposed to arrive on 25 October still not here by 27 October. I called and was advised it was still in their warehouse so not even started its journey to me. He couldn’t say when it would eventually be posted.
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22 Oct 2023
 Verified review
12 days have gone from my order, didn’t receive anything and no information. Called to hotline they don’t know anything!!!
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27 Sept 2023
 Verified review
Easy to find what you are looking for… good communication… wonderful service
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27 Sept 2023
 Verified review
Excellent prices, amazing looking items. Fast delivery. 5 stars all around
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26 Sept 2023
 Verified review
Competitive and plenty of choice.
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18 Sept 2023
 Verified review
Quality products
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23 Aug 2023
 Verified review
Fashionette has always delivered good service.
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6 Aug 2023
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20 Aug 2023
 Verified review
Poor and rude customer service . Still waiting for my bag. No refund or follow w. Had to contact PayPal to resolve. Avoid. Customer service shut phone on me.
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24 Aug 2023
 Verified review
UPS deliver parcels to some pick up locations instead of my home address. I work from 9am to 5PM. This pick up location is open 9am to 16:30. It’s impossible for me to collect the parcel. The parcel will have to be returned when it can be delivered to my home address indicated on my account.
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10 Dec 2022
 Verified review
I had my doubts on this one but they were unfounded. It was the only site that was selling the style and colour of handbag my wife had asked for and at a much lower price than other sites selling different colours. The package arrived in good time, the bag was well protected and the tracking info. was useful to know.
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