fashionette.co.ukReviews

: 520GoodCertified

Go to website
Details
Contact
Contact
fashionette AG
Lierenfelder Straße 45
40231 Düsseldorf
Germany
+44 2034990541
www.fashionette.co.uk
Trade register
Amtsgericht Düsseldorf HRB 91139
Authorised representative
Thomas Buhl, Daniel Raab

Reviews for fashionette.co.uk

4.43/5.00
Good
How is the rating calculated?

166 reviews in the last 12 months

5 stars
81 %
4 stars
5 %
3 stars
2 %
2 stars
1 %
1 star
11 %
520 total reviews

the most relevant positive review

5 months ago
Experience was better than expected, the packaging was phenomenal, and the Ray Ban sunglasses were exactly the pair I wanted at a much more affordable price. The only feedback I would give is that the sunglasses were a bit dusty and the shipping could have been slightly faster. Although, these factors did not take away from the experience and excitement after saving up for so long. Definitely recommend.
Read moreShow all positive reviews

the most relevant critical review

6 months ago
When I did the purchase they asked me using a credit card which I did so in that moment I had money in it as everybody knows it’s summer and you take holidays so I spent money with me credit card so Fashionette did a checking in my credit card again but I don’t have enough money in it meaning the full reminder amount of the purchase when I did a monthly payment plan with them which I am paying so now they threatened me as I don’t have enough founds (full amount reminder)they say if I don’t change my credit card they will charge the reminder in full!!! I don’t get it I did the purchase and I am paying them so why they have to check whether or not I have money to cover the payments and threatened me That cause me anxiety as I can not afford to pay all the remainder amount as I did a payment plan why don’t they respect that? I am a client and I compromised to pay the instalments. I’m not happy with that.
Read moreShow all critical reviews

Read the most relevant positive or most relevant critical review

Positive
Critical
5 months ago
Experience was better than expected, the packaging was phenomenal, and the Ray Ban sunglasses were exactly the pair I wanted at a much more affordable price. The only feedback I would give is that the sunglasses were a bit dusty and the shipping could have been slightly faster. Although, these factors did not take away from the experience and excitement after saving up for so long. Definitely recommend.
Read more
Show all positive reviews
6 months ago
When I did the purchase they asked me using a credit card which I did so in that moment I had money in it as everybody knows it’s summer and you take holidays so I spent money with me credit card so Fashionette did a checking in my credit card again but I don’t have enough money in it meaning the full reminder amount of the purchase when I did a monthly payment plan with them which I am paying so now they threatened me as I don’t have enough founds (full amount reminder)they say if I don’t change my credit card they will charge the reminder in full!!! I don’t get it I did the purchase and I am paying them so why they have to check whether or not I have money to cover the payments and threatened me That cause me anxiety as I can not afford to pay all the remainder amount as I did a payment plan why don’t they respect that? I am a client and I compromised to pay the instalments. I’m not happy with that.
Read more
Show all critical reviews

What other customers say about their experience with fashionette.co.uk

Filter 
Rating
 Sort by Relevance 
23 days ago
Good quality item. Prompt delivery- made it before Christmas!
 helpful 
 Verified review|
11 days ago
Good service all round including return
 helpful 
 Verified review|
6 days ago
 helpful 
 Verified review|
13 days ago
 helpful 
 Verified review|
19 days ago
 helpful 
 Verified review|
25 days ago
 helpful 
 Verified review|
20 days ago
I ordered a DKNY handbag online & paid by PayPal. My order was confirmed but a few days later I received an email to tell me that my order couldn’t be fulfilled. I received a refund to my PayPal account. I was offered a promo code to give me £30 off a future purchase. When I tried to reorder the bag the discount was applied but there was an issue paying by PayPal & the second order wasn’t processed properly. When I went back to the payment page I couldn’t use the promo code as it said I’d already used it once even though my order wasn’t processed. I’m not very happy and it seems unfair that through no fault of mine I can’t make use of the £30 discount offer.
 helpful 
 Verified review|
1 month ago
Never turned up , ordered for Christmas present. Got a email Christmas Eve saying not turning up. Ruined Christmas
 helpful 
 Verified review|
6 days ago
I’ve emailed fashionette I’ve only received part of my order still not had a reply . Very poor service
 helpful 
 Verified review|
21 days ago
I have not received the parcel after 2 weeks and they have not replied to my e-mail.Dissapointed
 helpful 
 Verified review|
9 days ago
It has now decided not to deliver to n ireland
 helpful 
 Verified review|
1 month ago
It would have been 5 stars if the package had been delivered on the first date I was given, but then the date changed to 5 days later. When it did arrive, it was well packaged and the item itself was authentic and good quality. I would purchase from this company again.
 helpful 
 Verified review|
2 months ago
Pauline K. from Doncaster
The website is easy to negotiate and their despatch was very prompt, unfortunately the courier held the parcel up but it has now arrived and the bag is lovely, just what I was looking for.
 helpful 
 Verified review|
2 months ago
Website was easy to use, had a problem on my side and customer care sorted it for me . Quick hassle free delivery. Highly recommend this site.
 helpful 
 Verified review|
2 months ago
A little late on promised delivery . Good product at a fair price
 helpful 
 Verified review|
1 month ago
Great company always quality items and reasonably priced items.
 helpful 
 Verified review|
1 month ago
Beautiful Coach handbag at a bargain price arrived very quickly
 helpful 
 Verified review|
2 months ago
Excellent service! Love the website the cheapest around
 helpful 
 Verified review|
2 months ago
Quick delivery. Perfect packaging. Delighted. Thanks 😊
 helpful 
 Verified review|
1 month ago
Very reliable, I did not regret shopping with them.
 helpful 
 Verified review|
1
2
3
4
5

Reviews for fashionette.co.uk

4.43/5.00
Good
How is the rating calculated?

166 reviews in the last 12 months

5 stars
81 %
4 stars
5 %
3 stars
2 %
2 stars
1 %
1 star
11 %
520 total reviews

Trustmark for fashionette.co.uk

Status:
Valid
updated on: 24/01/2022
certified since: 21/01/2020
fashionette.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At fashionette.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500 . Find out more

fashionette.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At fashionette.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500 . Find out more

What does the trustmark mean?

Details about fashionette.co.uk

Contact
fashionette AG
Lierenfelder Straße 45
40231 Düsseldorf
Germany
+44 2034990541
www.fashionette.co.uk
Trade register
Amtsgericht Düsseldorf HRB 91139
Authorised representative
Thomas Buhl, Daniel Raab
Imprint | Data protections | Cookie settings