fashionette.co.uk
Reviews:

58 reviews in the last 12 months749 total reviews  

4.16
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 21 Jan 2020
The Trustmark indicates trustworthy online retailers.
fashionette.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

15 Nov 2023
 Verified review
The website is easy to use I love the huge selection of handbags & accessories available . I will definitely be shopping here again. The payment section wasn't the easiest to use When i was trying to select my payment method & shipping fees should have more visibility

Top negative review

16 Oct 2023
 Verified review
I have awarded 1 star as there was no option for zero stars, the follow up customer service from this retailer was terrible, My order was returned and I received confirmation that the refund was processed and to expect the money back in my account within 14 days - we are now on day 24 and I still have not received my money back, I contacted customer service and just kept getting the same reply - "its been processed" I even went through trusted shops who are supposed to help in these situations and provided evidence that the refund has not been received but they found in favour of the retailer! I am now going down the route of chargeback through my credit card company, total joke of a company
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Reviews for fashionette.co.uk

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cheshire
9 days ago
 Verified review

Too soon to say!

I am in the UK. I placed my order on 3rd March, today is 10th March and i have not yet received my order. I was sent a UPS tracking number, it originally advised delivery on Fri 8th however that did not happen. No update is available. Ask me again in one week please.
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10 days ago
 Verified review

New shoes

The shoes I purchase are gorgeous, although find them very hard to get on, will persevere , but may with regret have to return them. They were delivered on time, will shop again.
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19 Feb 2024
 Verified review
The service was great, quick and easy. It was also hassle free. Customer service was on point, I was able to speak to someone who was helpful.
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5 Mar 2024
 Verified review

Good Buy

Quick delivery
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2 days ago
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2 days ago
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4 Feb 2024
 Verified review
Thank you so much for the constant update about my order, pleasure doing business with you A++++ service
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NS
Natalja S.
Manchester
12 Feb 2024
 Verified review
I am happy with servise, very easy to use
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8 Jan 2024
 Verified review
Quick despatch. Reliable courier used. Great offers and excellent customer service when needed.
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13 Jan 2024
 Verified review
Stuff on this website is very quality and original
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1 Jan 2024
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25 Dec 2023
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24 Dec 2023
 Verified review
Parcel never received, was left on my front door step by delivery driver, Fashionette will not reply to my multiple emails.. awful customer service will not use again
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10 Jan 2024
 Verified review
Wrong size sent. Asked for replacement and told to email. 3 days and no response
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12 Dec 2023
 Verified review
I was unsure of the website as hadn’t used before but the communication was excellent and the goods arrived as described and on time.
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6 Dec 2023
 Verified review

Great Experience

Great website, great prices, great product, and was kept regularly updated
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6 Dec 2023
 Verified review

Fab

Prompt delivery, lovely product for a much nicer price than anywhere else!
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29 Nov 2023
 Verified review
Perfect item. Perfect service. Very happy
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18 Dec 2023
 Verified review
Quick delivery and boots as described!!
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13 Dec 2023
 Verified review

I’ll let you know soon enough

We’ll see….
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