Reviews for BBQs 2u
4.87/5.00
Excellent
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BBQs 2uReviews
: 1,669ExcellentCertified
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BBQs 2u - Family business passionate about Weber barbecues..
BBQs 2U are one of the UK's leading independent Weber barbecue online retailers. We have been selling Weber barbecues since 2002, as a result we are very passionate about Weber barbecues and have a great deal of grilling knowledge to share with our customers.
We are a small family business passionate about Weber barbecues so you can be assured of the very best customer service and support.
BBQs 2U is an authorised Weber bbq and accessories dealer, all of our staff are trained at the Weber Grill Academy
BBQs 2U aim is to provide high quality Weber barbecues and accessories at the most competitive prices online whilst providing the very best customer service possible.
BBQs 2U stocks the entire Weber range of barbecues, as well as all of Weber's fantastic accessories to compliment your barbecue. We only sell Weber barbecues as they are the only barbecue company we've used that provide fantastic customer service, excellent after sales support and of course they make brilliant barbecues to withstand the UK's climate.
Contact
BBQs 2U
ABERSOCH
LL53 7UD PWLLHELI
United Kingdom
Authorised representative
Paul Collins
the most relevant positive review
9 months ago
I can not fault Paul and the team at BBQs2u, communication throughout was brilliant. I knew of potential stock issues prior to ordering, as most BBQ suppliers have at this time, Paul and the team kept me informed throughout.
There are still 1 item i'm awaiting again due to lack of stock which was communicated to me ahead of time, once available I have no doubts i'll receive the item promptly.
the most relevant critical review
6 months ago
The item I ordered was out of stock. The store didn’t send any updates and when I enquired the response with little more than it’ll be here when it’s here. Not great.
BBQs 2u- Logo - reviews
Answer by BBQs 2u
6 months ago
Hi David, thanks for your comments. The cover was on pre-order when you ordered it, (due to the effects of the Pandemic on Kamado Joe's supply chain) this was displayed on the product page and checkout. Whenever you asked for an update we provided one, as the lead time of stock didn't change there was nothing to provide updates on. Unfortunately out of our control, same for all dealers in EU.
Read the most relevant positive or most relevant critical review
Positive
Critical
9 months ago
I can not fault Paul and the team at BBQs2u, communication throughout was brilliant. I knew of potential stock issues prior to ordering, as most BBQ suppliers have at this time, Paul and the team kept me informed throughout.
There are still 1 item i'm awaiting again due to lack of stock which was communicated to me ahead of time, once available I have no doubts i'll receive the item promptly.
6 months ago
The item I ordered was out of stock. The store didn’t send any updates and when I enquired the response with little more than it’ll be here when it’s here. Not great.
BBQs 2u- Logo - reviews
Answer by BBQs 2u
6 months ago
Hi David, thanks for your comments. The cover was on pre-order when you ordered it, (due to the effects of the Pandemic on Kamado Joe's supply chain) this was displayed on the product page and checkout. Whenever you asked for an update we provided one, as the lead time of stock didn't change there was nothing to provide updates on. Unfortunately out of our control, same for all dealers in EU.
What other customers say about their experience with BBQs 2u
4 days ago
BBQs 2 U had the exact cover I needed for my bbq, everyone else was out of stock, the delivery was free and an option at the end to protect my transaction for free. Very pleased with this company.
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5 days ago
This was a excellent customer experience from start to finish.
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7 days ago
Great price fast delivery
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21 days ago
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1 month ago
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2 months ago
Item and customer service was excellent. Delivery issues occured with the pallet courier which were outside of their control. Very quick to respond to emails, even over a weekend. I have already made a second purchase.
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2 months ago
Excellent customer service and superb product. A couple of free gifts were out of stock so delivery will follow but these things cannot be helped. Would certainly use BBQs 2U again
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2 months ago
Great customer service and communication. Free next day delivery on a large heavy item . Unable to comment on product as not unpackaged yet.
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2 months ago
A truly great shopping experience. Excellent communication and fast delivery. Highly recommended
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2 months ago
Good buying experience, good value and love the Nepoleon warming rack!
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1 month ago
Always reliable, stock some excellent products too
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1 month ago
Great service and communication.
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3 months ago
Fantastic service
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1 month ago
Great service
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2 months ago
Very quick
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3 months ago
From start to finish BBQs 2u have given me the best customer service I have ever recieved. They are truly passionate and knowledgeable about what they do and guided me to the perfect BBQ to suit my needs. They gave me great set up tips and tricks when my BBQ arrived (next day) so that I was ready to cook straight away!
I would highly recommend BBQs 2u and I look forward to dealing with them aga
Verified review|
3 months ago
Excellent customer service, goods as described and ATA good.Delivery the issue, not with BBQs2 U I might add who were extremely unhappy, they pay for suitable carriage and delivery from a very reputable National firm for large consignment to have suitable lift equipment.They are taking it up with this firm. I can only emphasise 100% that service before and after from BBQs2U has been exemplary.
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3 months ago
Fantastic product absolutely love my new Komodo Joe.
Delivery guy was brilliant (so was my neighbour Who help me carry it into the house) The only negative I have is, I bought it online 14/2/21 and had an email straight away to say they’re waiting for a few bits to come in. I heard nothing for a month so I emailed them again and they said it would be delivered in two days. Was I forgotten!!
Verified review|
BBQs 2u- Logo - reviews
Answer by BBQs 2u
3 months ago
Hi Gina, thanks for the review. The product you ordered was on pre-order for delivery 'end of March' as displayed on website. You weren't forgotten about at all, in fact yours was the first order in the queue so when stock came in; your order went out via next day service. Theres not much to communicate until the stock arrives as we delivered early before pre-order date. Enjoy your new KJ.
3 months ago
Excellent service: lots of extra goodies added to the barbecue purchase (and very good value). The company kept me up to date with delivery dates, and provided a hassle-free shopping experience.
Verified review|
3 months ago
Great website offers and speed of delivery. Only didn't give it the full 5 out of 5 as some was on back order and wasn't sure until it shipped wehn it would be delivered
Verified review|
Reviews for BBQs 2u
4.87/5.00
Excellent
How is the rating calculated?
Trustmark for BBQs 2u
Status:
certified since: 23/12/2013
updated on: 14/06/2021
BBQs 2u is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At BBQs 2u, you can use the guarantee from Trusted Shops and protect up to £2,500 . Find out more
Details about BBQs 2u
BBQs 2u- Logo - reviews
Categories
BBQs 2u - Family business passionate about Weber barbecues..
BBQs 2U are one of the UK's leading independent Weber barbecue online retailers. We have been selling Weber barbecues since 2002, as a result we are very passionate about Weber barbecues and have a great deal of grilling knowledge to share with our customers.
We are a small family business passionate about Weber barbecues so you can be assured of the very best customer service and support.
BBQs 2U is an authorised Weber bbq and accessories dealer, all of our staff are trained at the Weber Grill Academy
BBQs 2U aim is to provide high quality Weber barbecues and accessories at the most competitive prices online whilst providing the very best customer service possible.
BBQs 2U stocks the entire Weber range of barbecues, as well as all of Weber's fantastic accessories to compliment your barbecue. We only sell Weber barbecues as they are the only barbecue company we've used that provide fantastic customer service, excellent after sales support and of course they make brilliant barbecues to withstand the UK's climate.
Contact
BBQs 2U
ABERSOCH
LL53 7UD PWLLHELI
United Kingdom
Authorised representative
Paul Collins