Certificate for BBQs 2u
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Certified shop
This shop fulfils the Trusted Shops quality criteria (Details). -
Money-back guarantee
(Details) Protected for 30 days by the Trusted Shops guarantee (Details). -
Customer Service
If you have any questions, contact the online shop or, if necessary, Trusted Shops.
Approved on
23/12/2013
Valid until
22/12/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Managing Director Trusted Shops GmbH
Reviews for BBQs 2u
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- Delivery
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- Goods
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- Customer service
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Experience with BBQs 2u
Only four stars go to the customer service, because before I purchased my order I wanted to ask something about the international delivery, unfortunately I haven't got any answers till now, but sent my enquiry many times.
Looked all over for replacement Weber fireplace handles to replace the originals that had rotted this year. I found them on this site and in stock so I ordered them and they arrived promptly. Good quality - I hope these last longer than the originals.
Only a small order this time but genuine Weber product and exactly as described.
Service excellent with frequent updates of my order.
Delivery very speedy, thank you.
It is nice to be able to support a small family business and I would have no hesitation in using the company again - highly recommended
Service excellent with frequent updates of my order.
Delivery very speedy, thank you.
It is nice to be able to support a small family business and I would have no hesitation in using the company again - highly recommended
They provided a first class service and delivered on all their promises.
This is a very well run company
This is a very well run company
Goods fine. olOrdered Monday afternoon about 4.00pm with one day delivery.
Not dispatched till Tuesday and arrived Wednesday.
This I suspect is as a result of the choice of currier.
Sunday afternoon I ordered the bar B Q and an accessory with another company for one day delivery. It arrived at 11.35am Monday. Your courier, parcel force, is not the best.
Not dispatched till Tuesday and arrived Wednesday.
This I suspect is as a result of the choice of currier.
Sunday afternoon I ordered the bar B Q and an accessory with another company for one day delivery. It arrived at 11.35am Monday. Your courier, parcel force, is not the best.
Excellent service particularly the Live Chat facility where my query was dealt with straightaway enabling me to place my order there and then. Regular updates concerning the status of my order and final delivery were much appreciated. Will definitely order again from this company for replacement parts/accessories.Thank you for all your efforts in making this shopping trip an enjoyable one.
Parcel Force let you down - the delivery got to their local depot early the morning following the order and said it was 'out for delivery' but it didn't arrive that day. The following day was a Sunday, so the delivery didn't arrive until Monday morning
Very prompt delivery the day after I ordered the spare parts and accessories for my Q3000 Weber
My replacement part was delivered in good time but unfortunately the item was incorrect. Customer service was fantastic, awaiting for correct item.
Perfect
Got the items we wanted.
Delivered very efficiently.
Will look to use you again.
Happy bbq's
Got the items we wanted.
Delivered very efficiently.
Will look to use you again.
Happy bbq's
Driver got stuck in traffic so pm deliver instead of am as advised. Did not get update of timing.
Excellent customer service. Managed to provide something I was struggling to get and kept me informed or progress with sourcing from Webber
Very efficient service, the items ordered were correct and delivered the next day, impressed.
BBQs 2u
BBQs 2u was certified by Trusted Shops on 23/12/2013.
Owner
BBQs 2U
ABERSOCH
LL53 7UD PWLLHELI
United Kingdom
ABERSOCH
LL53 7UD PWLLHELI
United Kingdom
Authorized representative
Paul Collins
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with BBQs 2u in their own words.
Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
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Customer reviews