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Review summary
Customers consistently appreciate the clarity, detail, and usefulness of the repair instructions and guides, as well as the high quality and reliability of the parts and tools provided. Many highlight the prompt and reliable delivery, and note the careful, professional packaging that ensures products arrive well protected. The website is also praised for its ease of use, clear information, and simplicity when searching for and purchasing parts. Customer service is generally viewed as responsive and helpful, and some customers feel the pricing offers good value. However, there are some areas for improvement, such as occasional missing or incomplete steps in the repair guides, issues with certain couriers resulting in shipping delays, and negative experiences with delayed or insufficient customer support. Additionally, some customers feel that certain parts are overpriced.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsiFixit Store UK
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(251)
Verified
Very impressed. Order processed quickly and item received as indicated well within a week of ordering.
Verified
Great but instructions manual slightly mislead me
First time repairing computers, repaired two in two consecutive days. The screwdriver is of high quality but not expensive. The value provided is great for the prices. I only had one hiccup: I used the MBA M2 screen replacement manual which had 1IP Torx driver as "optional". It is not the right word, the manual says it's needed in some cases and not in some. So I didn't buy that screwdriver tip and had to reorder.
Verified
Such an amazing resource of instructions and guidance. The shop is really convenient with the repair sets that include both parts and tools. Customer service is excellent. The parts and tools are good quality too.
Verified
Great guides, handy tools and the right parts. Delivery in 4 days
Verified
Successful battery swap MacBook Pro
Was able to revive my 12 year old but still brilliant MacBook Pro with a battery swap. It is a quality item and arrived from Germany very quickly. I found it easy to follow the instructions although didn’t remove all the other components for fear of damaging them!
Verified
I like the fact that the part was genuine and the shipping was fairly speedy. The negative points were the price and the fact that no adhesive was supplied with the battery.
Why is battery for the Steam Deck LCD almost TWICE the price of Steam Deck OLED battery?
Verified
The product and delivery were excellent and as expected.
Something to improve on is the recycling of old computer batteries. It’s not clear who can help with this.
Verified
It was all very well designed and put together with clear instructions. My 'old' iMac now has several more years ahead.
Verified
Satisfied customer
The product was well packaged and a lot of care had gone into the instructions and tools needed for the repair. Great service.
Verified
New Nintendo 3Ds XL battery
The delivery was fast and the New Nintendo 3Ds XL battery works like a charm. My system is nearly 10 years old and was very slow, upon changing the battery it seems to work like a charm.
Verified
I rate the service itself 5 stars, but...
I rate the service itself 5 stars, the delivery speed, the many many MANY support documents that are very clearly marked and labelled, the parts, the community, all good.
its just that its all online, id love to come visit a store or see iFixit on shelves, id love for the price to be a bit cheaper here or there, and id love to see ifixt go further then just a repair community.
I think Theres a future in repairs, but it needs a voice, and ifixit can be that voice, but theyre so quiet! I didnt know they existed until I got into the trade.
be loud, be proud, I want to see more!!!
Verified
I have had the pro tech toolkit for years and loved it. I decided to get the soldering kit as it was cordless and in a nice convenient package. Item was delivered quickly ordered on Sunday at 10pm and arrived on the thursday by midday. Solder kit comes with everything you need to solder and is all in a small package. Highly recommend
Verified
Excellent multi bit precision screwdriver kit. The screwdriver is very slick and has very smooth rotation. The bits seem like good quality so far and the options are fantastic.
Verified
Great tools do the job required
Great tools to do the job required.
Verified
Feedback is mainly related to delivery of product. UPS scheduled the delivery for 23/05/2026 and UPS delivery driver did misleading log of delivery attempt on the that day. My house has cameras all around and there is no video recording of delivery driver's attempt on that day. Evidence of video recording can be provided upon request. I would like to file a complain about this delivery driver for his unprofessional exercise of responsibility and misleadingly logging of delivery attempt. I would advise you to reconsider your contract with UPS delivery company.
Verified
Great service would definitely use again
Verified
Good parts, great service
Verified
Good product from a trusted source.
Verified
Easy to order and quick delivery and they kept you updated
Verified
Hassle free delivery. Quality battery!
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iFixit Store UK
- +49711217240689
- ifixit.com/en-gb/Store
- eustore@ifixit.com
- Stuttgart, DEU
About
iFixit Store UK
As the world’s largest online repair community, we help thousands of people fix their broken stuff every day. We also have everything you need to fix your electronic devices yourself—quality replaceme...
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