Review summary
Customers consistently praise the excellent quality, durability, and craftsmanship of the furniture, describing it as beautiful, sturdy, and well-made. Delivery is often prompt, timely, and careful, and packaging is generally strong and protective. Customer service is widely appreciated for being helpful, responsive, and efficient, with staff resolving queries and issues quickly. Good communication throughout the buying and delivery process is frequently highlighted, and many customers feel the products offer excellent value for money, with competitive pricing. When issues such as damages or wrong items occurred, most customers report that replacements or refunds were handled efficiently and without hassle. A few customers experienced delivery delays or received damaged items, and some wished that packing materials were removed after delivery.
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How Trusted Shops prevents fake reviewsReviewstradefurniturecompany.co.uk
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I have had fantastic service with your company, it was delivered by a lovely polite gentleman, in my opinion you couldn’t do anything better.
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Customer Service, Excellent
I cant yet rate the delivery, but Customer Services and communication has been excellent, They have kept in touch with delivery dates and an addition to the order.
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Excellent service
Goods very well wrapped and delivery as per schedule
Really pleased with mirror and shelves all good quality
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Beautiful crafted furniture
The selection of beautiful furniture is vast, plus they deliver very quickly . The delivery drivers are very respectful & friendly.
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T v stand
My TV stand was faulty when it was delivered but it was quickly rectified and a new one delivered within a week. I have other mango furniture so matches well
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Excellent quality furniture at a very reasonable price. Quick efficient service. Delivered on time. I am very pleased with my purchase.
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The furniture is well made. The service is excellent. Always willing to help. Delivered with care and bang in time. Thinking of purchasing some more furniture for another room.
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I am impressed with this company, a pity they don’t take the packing away. I am 87 years old and have struggled to get rid of the packaging. Otherwise I like the furniture and the quality
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The furniture is fabulous, really pleased. It came well wrapped and protected. Arrived exactly when estimated, driver was a really pleasant chap
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Great service & shelves are really good quality great value would highly recommend this company.
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5 star customer service
I ordered the wrong item,the customer service was excellent and I’m now just waiting for my replacement and to return the original.
The furniture is auality
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Bought a coffee table and side table both good value for money & decent quality. Delivery went as planned on time and efficient. Happy with purchase.
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Beautiful products at great prices. Good communications throughout and swift delivery
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Excellent service from ease of ordering online to delivery within 10 days.
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My experience was excellent.
My experience was excellent…beautiful, quality furniture…super efficient and friendly delivery. Thanks.
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Good communication, helpful delivery driver, love my new table
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I’ve ordered a few pieces over the years and their quality in both product and service is 2nd to none. Brilliant.
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Great product and great price. Excellent quality. Product arrived earlier than expected. Product looks darker in real life when compared to the Internet picture but still happy with it.
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on time phone a head placed it just where I asked exelent
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Looks great. Quality building. Only problem is there is no stopper at the back of the drawers so you can push them in too far and then have to pull them out again to get them flush with the front/back
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You’ll find three types of reviews on Trusted Shops company profiles. Verified reviews have been collected by companies while being a Trusted Shops member, and have been verified. Reviews without a label have been written proactively by users and haven’t been verified. Companies can choose to add reviews from other review platforms to their company profile. These are marked as imported and aren’t included in the overall rating. Imported reviews are not verified.
