Certificate for tradefurniturecompany.co.uk

No. XF5DA965905EC700C985285CA68EFB02B
 

Approved on
01/07/2013
Valid until
30/06/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for tradefurniturecompany.co.uk



Excellent

4.96/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 230 Trusted Shops reviews collected in the last 12 months.
In total, tradefurniturecompany.co.uk has already collected 1,341 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/04/2019
Date of order
11/04/2019
19/04/2019
cuba 7 drawer chest
solid wood throughout
delivery spot on
driver very freindly
took a chance and so glad i did
real quality and great value
10/10
5.00
Excellent

Date of publication
18/04/2019
Date of order
11/04/2019
18/04/2019
Delivery service was excellent,driver very friendly nothing too much trouble.Will recommend to other people to buy from your company.
5.00
Excellent

Date of publication
15/04/2019
Date of order
15/04/2019
15/04/2019
5 star service from start to finish.
5.00
Excellent

Date of publication
10/04/2019
Date of order
01/04/2019
10/04/2019
I'm very happy with this company & my table. The first delivery slot wasn't convenient so it was rearranged the next day, with no extra charge & delivered exactly on time. The delivery man unpacked it, waited until I checked it & took a photo in situ before I had to sign for anything. All packaging was taken away.
Highly recommended
5.00
Excellent

Date of publication
09/04/2019
Date of order
09/04/2019
09/04/2019
A company whose staff really cared that I was happy with the furniture I had received. A rare standard of customer service these days.
5.00
Excellent

Date of publication
08/04/2019
Date of order
01/04/2019
08/04/2019
Lovely unique furniture. Prompt professional delivery
4.67
Excellent

Date of publication
05/04/2019
Date of order
29/03/2019
05/04/2019
good service
5.00
Excellent

Date of publication
04/04/2019
Date of order
27/03/2019
04/04/2019
I love the furniture from tradefurniturecompany, it finish is really good, the materials are very unusual and the quality is very high. My only comment would be is to have more information about the product. I've bought floating shelves and it wasn't cleat from the website how to mount them. There is no weight information or instruction which walls it could be mounted to.
5.00
Excellent

Date of publication
26/03/2019
Date of order
19/03/2019
26/03/2019
Great product - expertly delivered
5.00
Excellent

Date of publication
24/03/2019
Date of order
24/03/2019
24/03/2019
Excellent product, customer service and delivery. Delighted with the chairs.
5.00
Excellent

Date of publication
22/03/2019
Date of order
15/03/2019
22/03/2019
Nice furniture, good price, excellent service.
5.00
Excellent

Date of publication
21/03/2019
Date of order
21/03/2019
21/03/2019
Very happy with whole experience
Special mention to Helen who was superb thru the whole process
Driver unpacked and placed everything for me
Thank you
5.00
Excellent

Date of publication
21/03/2019
Date of order
21/03/2019
21/03/2019
Faced with a nightmare situation for the firm,when a furniture delivery to them was held up,and in it part of my order - Trade Furniture sorted things for me in the best possible way loaning and delivering 8 dining chairs 160+ miles. A holiday cottage with the no dining chairs was initially a nightmare.This amazing and generous offer solved the problem till the chairs I'd ordered arrived. 100/100
5.00
Excellent

Date of publication
21/03/2019
Date of order
21/03/2019
21/03/2019
Exceptional help & service from the start. It was not a straightforward purchase due to difficulties arising from the access to the room the furniture was going in so the purchasing process was complicated (by myself). Unexpected delays to the firm for part of my order from the shipping firm were expertly dealt with and I was loaned 8 similar chairs plus they were delivered 160+ miles.Outstanding
5.00
Excellent

Date of publication
21/03/2019
Date of order
21/03/2019
21/03/2019
Excellent service first class,will use them again
5.00
Excellent

Date of publication
18/03/2019
Date of order
10/03/2019
18/03/2019
Easy online ordering. Quick delivery by a very efficient, friendly driver who placed item where requested and removed all packaging. I'm very pleased with all aspects of the service I received.
5.00
Excellent

Date of publication
15/03/2019
Date of order
15/03/2019
15/03/2019
Brilliant service as always. Furniture is very high quality and would definitely recommend this company to anyone looking for something slightly different to the usual
5.00
Excellent

Date of publication
11/03/2019
Date of order
04/03/2019
11/03/2019
I have been very pleased with this company, very quit delivery and they contact you by phone, to let you choose the best day for you. I love all my pieces of furniture I have bought.
5.00
Excellent

Date of publication
10/03/2019
Date of order
03/03/2019
10/03/2019
Perfect coffee table ,polite delivery man did as said unpacked took wrapping away .
5.00
Excellent

Date of publication
10/03/2019
Date of order
02/03/2019
10/03/2019
This is my second experience with Trade Furniture The first was replacing all my lounge furniture and second replacing all the furniture in "the tele room" Trade Furniture cannot be faulted I highly recommend them to every one
5.00
Excellent

Date of publication
08/03/2019
Date of order
08/03/2019
08/03/2019
In this day and age it's becoming increasingly difficult to get good products at a good price, good support and friendly delivery. You really did live up to all of it. The quality of the furniture is fantastic, it was well packaged and your delivery guy was friendly, helpful and courteous.
Don't change what you do because you have got it right. All future furniture needs - I'll look to you first.
5.00
Excellent

Date of publication
07/03/2019
Date of order
07/03/2019
07/03/2019
Excellent customer service. Very friendly, efficient and a pleasure to deal with. Highly recommend.
5.00
Excellent

Date of publication
07/03/2019
Date of order
07/03/2019
07/03/2019
From ordering to delivery, this company are first class. Correspondence was responded to quickly. Delivery was confirmed by email with time slot and you could even leave a message if not convenient. The driver was friendly and helpful. Unpacked furniture, checked it over and placed it where I wanted it. The furniture was good quality and value for money. Highly recommend this company
5.00
Excellent

Date of publication
07/03/2019
Date of order
22/02/2019
07/03/2019
Very good service had a problem but was sorted by Emma and Helen very quickly and the delivery drivers both times were friendly and helpful.Had things before never a problem fingers x mt TVUnit will soon be here
5.00
Excellent

Date of publication
06/03/2019
Date of order
22/02/2019
06/03/2019
From start to finish the service was excellent. Really helpful lady at the showroom, and a nice man that delivered our furniture, unpacked it and put it in place for us. I'm in love with my new furniture, it's beautiful. If I have more to buy I will definitely be going back.
5.00
Excellent

Date of publication
06/03/2019
Date of order
24/02/2019
06/03/2019
The only problem i had was the finish on the cd holder lid.Whoever did the final coat of varnish left 4 big finger prints on the top surface.However we are getting someone too rub it down and re-finish it.Every thing else was very good.Thanks.
4.67
Excellent

Date of publication
04/03/2019
Date of order
27/02/2019
04/03/2019
Easy, efficient service. Delivered as arranged. Delivery Service Officer was polite, friendly and helpfuland built up my console taking the packaging away with him. Refreshing to see such good customer service would most definitely order again. The product is everything I wanted.
5.00
Excellent

Date of publication
04/03/2019
Date of order
04/03/2019
04/03/2019
Hesitated about buying online from a firm I didn’t know, but am delighted with the Jali Tall Nest of Tables. Beautiful product, great help & advice from Emma in Sales, efficient & helpful delivery by Chris who unwrapped the items and even gave them a quick polish up for me. What a refreshing change to deal with a company to whom customer satisfaction really seems to matter
5.00
Excellent

Date of publication
04/03/2019
Date of order
24/02/2019
04/03/2019
The tables are beautiful. However, I made sure I bought from the same range as an earlier piece of furniture so it would match but the colour is quite different. The tables are dark brown and the tv unit has a lot of the orangey colour in it so the difference really stands out and spoils the whole look. If you order from this range you need to order it all at the same time in the hope of a match.
4.33
Good

tradefurniturecompany.co.uk replies: 05/03/2019
There is a lot of natural variation in the wood itself though the same stain is always used to finish the wood. We will happily colour match orders prior to delivery or exchange any pieces of furniture that a customer is not happy with, outstanding customer service is the heart of everything we do.

Date of publication
03/03/2019
Date of order
24/02/2019
03/03/2019
My tenth piece of furniture from Trade furniture all good quality furniture. Customer service and delivery faultless would recommend them to anyone. Pricing good competitive value also.
5.00
Excellent

Date of publication
02/03/2019
Date of order
23/02/2019
02/03/2019
Beautifully made bookcases, delivered promptly, carried into the room where they need to be and all packaging removed. Very pleased, would definitely recommend.
5.00
Excellent

Date of publication
02/03/2019
Date of order
21/02/2019
02/03/2019
Sideboard arrived nice and early. The driver unpacked it and took away the rubbish. Put the handles on for us as well
The bookcase will come at a later date as it's out of stock at the moment.
5.00
Excellent

Date of publication
28/02/2019
Date of order
25/02/2019
28/02/2019
At every point of dealing with this company, I was impressed with politeness, efficiency and the quality of the goods ordered. Very helpful and personable delivery person.
5.00
Excellent

Date of publication
28/02/2019
Date of order
28/02/2019
28/02/2019
What can I say apart from I wish all companies had service like you, from start to finish excellent customer service, delivery exactly on time and all packaging removed and taken away, and my Cube console table is gorgeous, great quality and very reasonably priced, keep up the excellent work
5.00
Excellent

Date of publication
25/02/2019
Date of order
18/02/2019
25/02/2019
Very fast service very pleased
5.00
Excellent

Date of publication
25/02/2019
Date of order
25/02/2019
25/02/2019
EXCELLENT FURNITURE AND GOOD DEL LADS KEPT US INFORMED ABOUT DELAY WITH BEDSIDE CAB'S , WELL DONE
5.00
Excellent

Date of publication
21/02/2019
Date of order
22/01/2019
21/02/2019
Still waiting on some items but have found them so easy to work with. Need to exchange some pieces that arrived and again, although takes a little time, the service has been friendly and love the items I've chosen.
5.00
Excellent

Date of publication
21/02/2019
Date of order
21/02/2019
21/02/2019
I cannot say enough about delivery and the service from this company, Chris unpacked my item offered to move it anywhere in the house without prompting he also took the packaging away. Amazing service
5.00
Excellent

Date of publication
19/02/2019
Date of order
17/02/2019
19/02/2019
Thank you very much for the great customer service Emma, customers don't experience this very much. Great to know some companies / employees are still working to higher standards.
5.00
Excellent

Date of publication
18/02/2019
Date of order
18/02/2019
18/02/2019
Two years ago I visited the showroom to see if the furniture was as good as it looked.
I can save you the bother, it was even better
Great staff, and very helpful. They even allowed me into their office to see all their desks.
Delivery arrangements were organised very well, they were happy to fit in around my many hospital visits.
My new loft room looks great
Happy to place a my new order
5.00
Excellent

tradefurniturecompany.co.uk customer reviews

tradefurniturecompany.co.uk

tradefurniturecompany.co.uk was certified by Trusted Shops on 01/07/2013.

Contact
Unit 18, Norquest Industrial Estate, Pennine View
WF17 9LT Birstall
United Kingdom
tony@furnituretrade.co.uk
tradefurniturecompany.co.uk
Owner
Trade Furniture Company LTD
Unit 18, Norquest Industrial Estate, Pennine View
WF17 9LT Birstall
United Kingdom
Authorized representative
Tony Clark
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with tradefurniturecompany.co.uk in their own words.

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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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