Certificate for tradefurniturecompany.co.uk

No. XF5DA965905EC700C985285CA68EFB02B
 

Approved on
01/07/2013
Valid until
30/06/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for tradefurniturecompany.co.uk



Excellent

4.95/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 234 Trusted Shops reviews collected in the last 12 months.
In total, tradefurniturecompany.co.uk has already collected 1,305 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/02/2019
Date of order
22/01/2019
21/02/2019
Still waiting on some items but have found them so easy to work with. Need to exchange some pieces that arrived and again, although takes a little time, the service has been friendly and love the items I've chosen.
5.00
Excellent

Date of publication
21/02/2019
Date of order
21/02/2019
21/02/2019
I cannot say enough about delivery and the service from this company, Chris unpacked my item offered to move it anywhere in the house without prompting he also took the packaging away. Amazing service
5.00
Excellent

Date of publication
19/02/2019
Date of order
17/02/2019
19/02/2019
Thank you very much for the great customer service Emma, customers don't experience this very much. Great to know some companies / employees are still working to higher standards.
5.00
Excellent

Date of publication
18/02/2019
Date of order
18/02/2019
18/02/2019
Two years ago I visited the showroom to see if the furniture was as good as it looked.
I can save you the bother, it was even better
Great staff, and very helpful. They even allowed me into their office to see all their desks.
Delivery arrangements were organised very well, they were happy to fit in around my many hospital visits.
My new loft room looks great
Happy to place a my new order
5.00
Excellent

Date of publication
18/02/2019
Date of order
10/02/2019
18/02/2019
Delivery process was efficient and staff friendly. Item had some minor damage that the delivery driver did his best to repair
4.67
Excellent

Date of publication
16/02/2019
Date of order
07/02/2019
16/02/2019
Very happy with my furniture. I was able to reschedule my delivery for the weekend as I work which is brilliant because not all companies will accommodate. My sideboard is beautiful and this company even unwrap and place your furniture where you want it and take away the packaging. I highly recommend Trade Furniture Company. Fantastic service and beautiful furniture.
5.00
Excellent

Date of publication
16/02/2019
Date of order
07/02/2019
16/02/2019
Furniture looks great in my living room. Much better than in the photos The delivery man was excellent. Nothing was too much trouble for him
5.00
Excellent

Date of publication
13/02/2019
Date of order
05/02/2019
13/02/2019
Fantastic service, really polite and friendly delivery man who opened up the item to checked the product and took the packaging away.
5.00
Excellent

Date of publication
13/02/2019
Date of order
06/02/2019
13/02/2019
The furniture I ordered ( 5 items in the Greyton range ) are lovely & have transformed my living room.I will be ordering some more shortly for another room
My best friend is really interested & is contemplating ordering too
Delivery arrived at specified time by a very polite/ friendly man named Wayne.Thankyou.
5.00
Excellent

Date of publication
12/02/2019
Date of order
05/02/2019
12/02/2019
Excellent on every level
5.00
Excellent

Date of publication
10/02/2019
Date of order
01/02/2019
10/02/2019
Excellent service. Delivery man very friendly and expertly assembled the table. Would definitely use this company again.
5.00
Excellent

Date of publication
09/02/2019
Date of order
26/01/2019
09/02/2019
Excellent all round, love the new furniture and it arrived less than 48 hours of ordering it on a 10 day expected lead time magic
5.00
Excellent

Date of publication
07/02/2019
Date of order
30/01/2019
07/02/2019
Excellent furniture delivered on time and unpacked to make sure we were happy with it. Communication from the company was also excellent. Very happy with the experience will definitely use them again.
5.00
Excellent

Date of publication
07/02/2019
Date of order
07/02/2019
07/02/2019
Superb support from Helen and kept in the loop throughout the whole process.

The delivery was was on time and quickly assembled with no mess.

I cant stress how fantastic the customer support team were. Great Experience.
5.00
Excellent

Date of publication
06/02/2019
Date of order
28/01/2019
06/02/2019
Very good I would definite buy from them again.
5.00
Excellent

Date of publication
04/02/2019
Date of order
28/01/2019
04/02/2019
Trade Furniture Company delivered within days and were flexible enough to deliver on a Saturday. The packaging was taken away by the gentleman who delivered the furniture and his level of customer service was superb.

The furniture (small sideboard) exceeded my expectations.

I will definitely buy from them again in future.

Julia Odede.
5.00
Excellent

Date of publication
04/02/2019
Date of order
04/02/2019
04/02/2019
Excellent service from start to finish. Delivery driver very nice, took all packaging away and even polished the furniture being delivered Slight issue in that furniture canexeith wrong handles. Customer service sent out my preferred handles immediately and were again very nice. Furniture is of a very high standard and I will definitely recommend this company to others.
5.00
Excellent

Date of publication
03/02/2019
Date of order
25/01/2019
03/02/2019
Delivered on time. Very happy with table & bench and delivery guy was great building it up
5.00
Excellent

Date of publication
02/02/2019
Date of order
25/01/2019
02/02/2019
very happy with product , driver very helpful,and customer service helpful , thanks
5.00
Excellent

Date of publication
01/02/2019
Date of order
01/02/2019
01/02/2019
Cannot find a single thing to complain about, friendly helpful staff and the perfect piece of furniture. I will definitely be ordering online again, if you are wary of online companies, my advise is don't be with this one. I am highly delighted. Thankyou.
5.00
Excellent

Date of publication
30/01/2019
Date of order
23/01/2019
30/01/2019
First time customer. Impressed with efficiency my order was dealt with. Communication regarding delivery date and times were spot on. Would not hesitate to use again.
5.00
Excellent

Date of publication
29/01/2019
Date of order
21/01/2019
29/01/2019
beautiful piece of furniture, delivered speedily, brought in and all of the packing taken away. Excellent furniture, excellent service, thank you
5.00
Excellent

Date of publication
27/01/2019
Date of order
19/01/2019
27/01/2019
This is the 3rd lot of furniture from Trade furniture. Excellent service every time. Would thoroughly recommend them.
5.00
Excellent

Date of publication
26/01/2019
Date of order
19/01/2019
26/01/2019
Beautiful furniture. Very efficient ordering and delivery. Very pleased.
5.00
Excellent

Date of publication
26/01/2019
Date of order
18/01/2019
26/01/2019
Very good
5.00
Excellent

Date of publication
24/01/2019
Date of order
16/01/2019
24/01/2019
Excellent has always delivery man was very helpful would recommend
5.00
Excellent

Date of publication
23/01/2019
Date of order
23/01/2019
23/01/2019
This company have been great. The first table was delivered but sadly had a chip out of the leg. The lovely delivery guy packed it all back up and contacted the office immediately and sorted it out. The next table was fab and the same lovely guy unpacked it all and took away all the packing. Would definitely recommend them.
5.00
Excellent

Date of publication
22/01/2019
Date of order
15/01/2019
22/01/2019
great quality furniture, good communication, very friendly customer service
5.00
Excellent

Date of publication
22/01/2019
Date of order
22/01/2019
22/01/2019
It was a pleasure doing business with this company. From the pre-sales chat to the delivery man. Excellent product and excellent service. 10 out 10. Well done
5.00
Excellent

Date of publication
19/01/2019
Date of order
12/01/2019
19/01/2019
Absolutely no issues - perfect product delivered when stated
5.00
Excellent

Date of publication
19/01/2019
Date of order
11/01/2019
19/01/2019
Fourth purchase from this great company. Excellent products, service, and delivery.
5.00
Excellent

Date of publication
17/01/2019
Date of order
27/12/2018
17/01/2019
Very good service throughout
5.00
Excellent

Date of publication
15/01/2019
Date of order
13/01/2019
15/01/2019
Ordered this table on Sunday and was delivered on Tuesday at the time set up by email. Really nice table and perfect match for our other furniture in this range. So very pleased with how all went delivery guy (Paul) was very helpfull unwrapped and took all rubbish away so we could check out the table. Love it. Over all a very good shopping experience and would definitely recommend this company.
5.00
Excellent

Date of publication
15/01/2019
Date of order
07/01/2019
15/01/2019
Fantastic product and great customer service. Delivery driver was amazing. I would totally recommend this company.
5.00
Excellent

Date of publication
14/01/2019
Date of order
07/01/2019
14/01/2019
Excellent delivery, excellent item and excellent customer service
5.00
Excellent

Date of publication
14/01/2019
Date of order
07/01/2019
14/01/2019
quick delivery excellent service
5.00
Excellent

Date of publication
13/01/2019
Date of order
05/01/2019
13/01/2019
Very efficient service. Can't fault them.
5.00
Excellent

Date of publication
11/01/2019
Date of order
11/01/2019
11/01/2019
We ordered a reclaimed Indian Wood TV Cabinet and I have to say that the service was absolutely superb from start to finish. As the Cabinets vary in colour, Christina arranged for two Cabinets to be put on the van so we could choose. Christina was extremely helpful throughout the process and when the van arrived, the driver was very polite and helpful. Great products, service and would recommend
5.00
Excellent

Date of publication
11/01/2019
Date of order
11/01/2019
11/01/2019
Brilliant service. I would definitely buy from this company again. Highly recommended.
5.00
Excellent

Date of publication
11/01/2019
Date of order
04/01/2019
11/01/2019
Beautiful furniture, good customer service and delivered quickly. Very happy.
5.00
Excellent

tradefurniturecompany.co.uk customer reviews

tradefurniturecompany.co.uk

tradefurniturecompany.co.uk was certified by Trusted Shops on 01/07/2013.

Contact
Unit 18, Norquest Industrial Estate, Pennine View
WF17 9LT Birstall
United Kingdom
tony@furnituretrade.co.uk
tradefurniturecompany.co.uk
Owner
Trade Furniture Company LTD
Unit 18, Norquest Industrial Estate, Pennine View
WF17 9LT Birstall
United Kingdom
Authorized representative
Tony Clark
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with tradefurniturecompany.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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