Certificate for tradefurniturecompany.co.uk

No. XF5DA965905EC700C985285CA68EFB02B
 

Approved on
01/07/2013
Valid until
30/06/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for tradefurniturecompany.co.uk



Excellent

4.97/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 273 Trusted Shops reviews collected in the last 12 months.
In total, tradefurniturecompany.co.uk has already collected 1,442 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
24/08/2019
Date of order
14/08/2019
24/08/2019
Had a problem with the delivery but with very obliging staff soon put right will buy again from this company thanks.
5.00
Excellent

Date of publication
19/08/2019
Date of order
11/08/2019
19/08/2019
I've had furniture from them before and they never fail to impress. The quality is top notch, customer services are excellent, and Chris, the delivery man, made sure all my furniture was exactly where I wanted it - even moving one piece when I changed my mind
5.00
Excellent

Date of publication
18/08/2019
Date of order
10/08/2019
18/08/2019
Very pleased with product, they kept us informed on the day of delivery . Driver very polite and unpacked it and put it into room and took away all the packaging. Would definately recommend the company and would use again in the future.
5.00
Excellent

Date of publication
17/08/2019
Date of order
10/08/2019
17/08/2019
Very friendly driver, very helpful went that extra mile.
5.00
Excellent

Date of publication
17/08/2019
Date of order
10/08/2019
17/08/2019
Fantastic service provided and item ordered excelled all expectations
5.00
Excellent

Date of publication
15/08/2019
Date of order
08/08/2019
15/08/2019
Quick delivery. Quality goods. Would recommend
5.00
Excellent

tradefurniturecompany.co.uk replies: 16/08/2019
Thanks for the feedback which we will pass on to the team. Glad to hear you are happy with your sideboard. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
15/08/2019
Date of order
07/08/2019
15/08/2019
Great sale with fast delivery
5.00
Excellent

tradefurniturecompany.co.uk replies: 16/08/2019
Thanks for the feedback which we will pass on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
14/08/2019
Date of order
07/08/2019
14/08/2019
First lot damaged but soon reordered just awaiting delivery good customer service highly recommend
4.67
Excellent

tradefurniturecompany.co.uk replies: 16/08/2019
Thanks for the feedback which we will pass on to the team. Pleased to hear we could put it right for you. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
14/08/2019
Date of order
14/08/2019
14/08/2019
Fantastic company excellent prices. Extremely helpful friendly staff
5.00
Excellent

tradefurniturecompany.co.uk replies: 16/08/2019
Thanks for the feedback which we will pass on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
13/08/2019
Date of order
13/08/2019
13/08/2019
Absolutley fantastic from start to finish The customer services was brilliant as i ordered the wrong item and it was sorted within minutes, I was well impressed, the delivery was bang on time stated and the delivery driver took great care of my unit and he stayed till i checked it all over and was happy this service is 110 I have used them before and i will use them again 5 star service
5.00
Excellent

tradefurniturecompany.co.uk replies: 14/08/2019
Thank you for taking time to leave us such lovely feedback. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
12/08/2019
Date of order
12/08/2019
12/08/2019
I am very impressed with both the level of service, quality and price of the furniture. The goods were delivered within 7 days - it could have been sooner- but the first date was not suitable. The furniture was unpacked placed exactly where I wanted it, handles and legs attached and all packaging removed.
I would recommend this company without hesitation and will use again in the future.
5.00
Excellent

tradefurniturecompany.co.uk replies: 14/08/2019
We are so happy to hear you have had such a great shopping experience with us. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
11/08/2019
Date of order
03/08/2019
11/08/2019
Item excellent service great and the delivery was on time with an excellent driver helpful and very polite. will certainly go onto your sight next time I'm looking for furniture. Thanks.
5.00
Excellent

tradefurniturecompany.co.uk replies: 14/08/2019
Thank you for your lovely comments, I will pass these onto the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
11/08/2019
Date of order
27/07/2019
11/08/2019
Great product, delivered in a week at a date & time which was convenient for me. All packaging was removed, item checked & packaging taken away.
A lot better experience than with their main rival.
5.00
Excellent

tradefurniturecompany.co.uk replies: 14/08/2019
Thanks for the feedback which we will pass on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
07/08/2019
Date of order
31/07/2019
07/08/2019
Excellent, efficient service from the point of ordering to the delivery and assembly of the furniture, would highly recommend
5.00
Excellent

tradefurniturecompany.co.uk replies: 08/08/2019
Thanks for the feedback which we will pass on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
06/08/2019
Date of order
06/08/2019
06/08/2019
good quality product. excellent customer service. Special thanks to Natali and the Driver.
5.00
Excellent

tradefurniturecompany.co.uk replies: 08/08/2019
Hi Ruksana, thank you for your comments I will pass these onto the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
04/08/2019
Date of order
22/07/2019
04/08/2019
Excellent communication and delivery.
5.00
Excellent

tradefurniturecompany.co.uk replies: 08/08/2019
Thanks for the feedback which we will pass on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
02/08/2019
Date of order
02/08/2019
02/08/2019
I spotted bookcases on the website, solid wood and great price. Delivery was advertised as within ten days’ but actually was only four days later. Great communication, and Richard, the friendly delivery man, carefully unpacked the cases and took away the bubble wrap.
Very pleased with everything, would recommend.
5.00
Excellent

tradefurniturecompany.co.uk replies: 08/08/2019
Thanks for leaving a review, nice to hear you had a great experience shopping with us. I will pass your comments onto the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
01/08/2019
Date of order
09/07/2019
01/08/2019
Wayne the delivery driver he was very professional, friendly and helpful. As soon as there was damage to one piece of furniture, he and customer services were quick to contact me same day to organise a replacement. Fit around me and my work. I was overwhelmed with the quality of the furniture and highly recommend Trade Furniture to all.
5.00
Excellent

tradefurniturecompany.co.uk replies: 02/08/2019
Thanks for the feedback Maria, I will pass your comments onto Wayne. Great to hear your issues were resolved quickly. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
01/08/2019
Date of order
25/07/2019
01/08/2019
Presales were great and very helpful, even sending a sample of wood for free. Ordering was painless and they agreed to do a split delivery as one item had an 8wk lead time. The delivery was within the window communicated to me and the driver was friendly, unpacked everything and made sure I was happy before signing for it. Would very much recommend.
5.00
Excellent

tradefurniturecompany.co.uk replies: 02/08/2019
Thanks for taking the time to leave a review Iain. I will pass your comments onto the driver. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
31/07/2019
Date of order
23/07/2019
31/07/2019
Very happy over my buying experience with this company :- delivery, spot- on predicted time, with a very helpful and friendly driver. I had some after- sales queries which were sorted quickly by a very able and helpful after- sales team.
Very happy with my purchase , at the end of the day, even better than I’d hoped for. More than satisfied Well done
5.00
Excellent

tradefurniturecompany.co.uk replies: 02/08/2019
Thanks for the feedback Jennie, glad to hear you have had such a great experience shopping with us.I will pass your comments onto the driver and the sales team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
29/07/2019
Date of order
29/07/2019
29/07/2019
It's really not often I give 5 stars but Trade Furniture Company were a pleasure to deal with from start to finish. I had a bespoke cabinet made and they were very thorough. Delighted with the end product and can't thank the team enough.
5.00
Excellent

tradefurniturecompany.co.uk replies: 30/07/2019
Thanks for taking the time to leave a review, it's great to hear you are happy with the service and your furniture.I will pass your lovely comments on to the team. For a chance to win a £100 gift voucher, please send in photos of the item you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
26/07/2019
Date of order
19/07/2019
26/07/2019
As rated, 5 Star from order to delivery, and very pleased with the product.
I have no hesitation in using this firm again.
5.00
Excellent

tradefurniturecompany.co.uk replies: 29/07/2019
Thank you for taking your time to leave feedback, its always great to hear from our customers. We will pass your comments on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
26/07/2019
Date of order
19/07/2019
26/07/2019
A beautiful piece of furniture. It more than met my expectations and a very good price as well. Delivery was very quick and the delivery man was brilliant. He obviously knew his job, and handled our delivery with care and was very friendly and courteous. Cannot recommend this company enough, and would certainly buy from them again.
5.00
Excellent

tradefurniturecompany.co.uk replies: 29/07/2019
Thanks for taking the time to leave a review, it's great to hear you are happy with the service and your furniture.I will pass your lovely comments on to the team. For a chance to win a £100 gift voucher, please send in photos of the item you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email

Date of publication
26/07/2019
Date of order
19/07/2019
26/07/2019
Customer service is amazing so helpful. Delivery when expected and they took away packaging fabulous
5.00
Excellent

tradefurniturecompany.co.uk replies: 29/07/2019
Thank you for your review Melanie, it's great to hear you are happy with the service you have received. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
25/07/2019
Date of order
13/07/2019
25/07/2019
Requested delivery on a different day and they gave me a specific slot no problem
5.00
Excellent

tradefurniturecompany.co.uk replies: 26/07/2019
Hi Chris thanks for the feedback, glad we could arrange a delivery time that was perfect for you. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
25/07/2019
Date of order
16/07/2019
25/07/2019
Good communication from company. Pleasant and helpful delivery driver who opened the boxes and took the packaging away. Beautiful furniture.
Very happy customer would highly recommend Trade Furniture.
5.00
Excellent

tradefurniturecompany.co.uk replies: 26/07/2019
Thanks for taking the time to leave a review, it's great to hear you are happy with the service and your furniture.For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
25/07/2019
Date of order
18/07/2019
25/07/2019
Excellent service. Delivery driver couldn't be more helpful.
5.00
Excellent

tradefurniturecompany.co.uk replies: 26/07/2019
Thanks for the feedback Heather, I will pass your comments onto the driver. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
21/07/2019
Date of order
13/07/2019
21/07/2019
Excellent service from ordering to delivery. Mango light Coffee table arrived earlier than expected and the driver was excellent and friendly in delivering his customer service. Coffee table looks lovely but was disappointed that the glass has been cut roughly and not a smooth finish on one side. It has not caused a problem I noticed it when cleaning it. Overall I would recommend this company .
4.67
Excellent

tradefurniturecompany.co.uk replies: 25/07/2019
Hi Trish, Thank you for taking time to leave us feedback, its great to hear that you were happy with your delivery and that you are pleased with the coffee table, I will pass these comments onto the team. I am sorry to hear you have had a problem with the glass, if you get in touch I can resolve this for you asap.

Date of publication
21/07/2019
Date of order
13/07/2019
21/07/2019
Ordered a t v cabinet on Saturday the 13 th July and it arrived 16 th July couldn't believe how fast it came.Very pleased with the goods solid wood and extremely heavy,Looks really smart,I would recommend this company,excellent.
5.00
Excellent

tradefurniturecompany.co.uk replies: 25/07/2019
Thank you for taking your time to leave feedback, its always great to hear from our customers. We will pass your comments on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
21/07/2019
Date of order
12/07/2019
21/07/2019
EXCELLENT WEBSITE FOR ORDERING, FAST DELIVERY AND GREAT SERVICE ON DELIVERY - VERY PLEASED WITH THE QUALITY OF THE PRODUCTS. THANK YOU
5.00
Excellent

tradefurniturecompany.co.uk replies: 25/07/2019
Thanks for the feedback Deborah, it's great to hear you have had a positive experience shopping with us. I will pass your comments onto the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
16/07/2019
Date of order
08/07/2019
16/07/2019
Simply outstanding service and products
5.00
Excellent

tradefurniturecompany.co.uk replies: 18/07/2019
Thanks for the feedback which we will pass on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
13/07/2019
Date of order
05/07/2019
13/07/2019
I am soo happy . With everything keep up the good work.
5.00
Excellent

tradefurniturecompany.co.uk replies: 18/07/2019
Thanks for the feedback which we will pass on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
13/07/2019
Date of order
13/07/2019
13/07/2019
Absolutely delighted with my purchase and the excellent service received
5.00
Excellent

tradefurniturecompany.co.uk replies: 18/07/2019
Thanks for the feedback which we will pass on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
11/07/2019
Date of order
11/07/2019
11/07/2019
One of the best online experiences I have had. Great and competitively priced product, fantastic customer service with speedy delivery. What more could you want.
5.00
Excellent

tradefurniturecompany.co.uk replies: 18/07/2019
Thanks for the feedback which we will pass on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
11/07/2019
Date of order
04/07/2019
11/07/2019
Great place to buy furniture, they keep you informed, respond to queries super fast, turn up when they say and have a great delivery team,
After trying to deal with C.F.S. this shop is head and shoulders above..
5.00
Excellent

tradefurniturecompany.co.uk replies: 18/07/2019
Thanks for the feedback which we will pass on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
10/07/2019
Date of order
10/07/2019
10/07/2019
Definitely would recommend
5.00
Excellent

tradefurniturecompany.co.uk replies: 18/07/2019
Thanks for the feedback which we will pass on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
08/07/2019
Date of order
01/07/2019
08/07/2019
Quoted delivery date and time slot. Delivered when said they would. Unpacked goods and took packaging away. Excellent quality furniture.
5.00
Excellent

tradefurniturecompany.co.uk replies: 18/07/2019
Thanks for the feedback which we will pass on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
03/07/2019
Date of order
26/06/2019
03/07/2019
A phenomenal company. First class furniture. Delivery excellent.. Kept informed of which day and time. Delivery man unpacks the furniture, puts it in place and takes all the packaging away. I don't know of another company who does this. I was very impressed with the goods, service and delivery and highly recommend this company. Many thanks
5.00
Excellent

tradefurniturecompany.co.uk replies: 04/07/2019
Thanks for the feedback which we will pass on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
03/07/2019
Date of order
26/06/2019
03/07/2019
Good quality product. Well packaged and unpacked by the courier to check that it was perfect which it was.
5.00
Excellent

tradefurniturecompany.co.uk replies: 04/07/2019
Thanks for the feedback which we will pass on to the team. For a chance to win a £100 gift voucher, please send in photos of the item(s) you have purchased in their new home to enter, simply email competition@tradefurniture.com the best photo will win and be announced on our website and by email.

Date of publication
03/07/2019
Date of order
26/06/2019
03/07/2019
Excellent and timely communication from the service team, brilliant service from the delivery driver. The DVD storage is sturdy and carefully put together, good value for the price. I'd be happy to pay more for furniture made with fewer pieces of timber.
4.67
Excellent

tradefurniturecompany.co.uk replies: 04/07/2019
Thanks for the feedback and I will pass this on to the supplier, each item is handmade with real Mango Wood so it is difficult to use wide planks on every item, if we did then the wastage would be really high, could you please email some photos to help@tradefurniture.co.uk so we can pass on to our qc team to inspect. Thanks

tradefurniturecompany.co.uk customer reviews

tradefurniturecompany.co.uk

tradefurniturecompany.co.uk was certified by Trusted Shops on 01/07/2013.

Contact
Unit 18, Norquest Industrial Estate, Pennine View
WF17 9LT Birstall
United Kingdom
tony@furnituretrade.co.uk
tradefurniturecompany.co.uk
Owner
Trade Furniture Company LTD
Unit 18, Norquest Industrial Estate, Pennine View
WF17 9LT Birstall
United Kingdom
Authorized representative
Tony Clark
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with tradefurniturecompany.co.uk in their own words.

Calculation of the score is based on the overall rating
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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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