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tradefurniturecompany.co.uk
Reviews:

194 reviews in the last 12 months2,475 total reviews  

4.82
Excellent

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Certified since: 1 Jul 2013
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Top positive review

26 May 2023
 Verified review
Trade furniture – what a fantastic company. From start to finish. Their website is full of excellent sustainable furniture. I recently bought a cube table – mango and it was delivered within 5 days from order. Not only that, the delivery man, Steve Halligan was absolutely brilliant. He was polite, respectful, and helpful, an excellent agent for the company. I then decided to buy the leather roll back chairs later on, rather than at the same time as I wanted to colour match the table first. Wow. The gorgeous, comfortable, antique brown leather chairs arrived, fully assembled, super quality. I would definitely recommend this company. Everything was labelled with the fire precaution signs, bubble wrapped on arrival. Just perfect. The company itself, if you have any questions, are always willing to answer and respond very quickly. A first class service.

Top negative review

15 Jul 2023
 Verified review
The website that I ordered the furniture from gave a delivery date which was one week. We paid the delivery charge and the transaction went through. The next day we were informed the goods were out of stock. We offered other goods that we did not want. We are waiting for the shipment to arrive from India. We should have been informed before the order went through that the goods were out of stock.
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Reviews for tradefurniturecompany.co.uk

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18 Mar 2024
 Verified review
There was a mix up andbi received an incorrect item, I contacted the company immediately and received a prompt response apologizing for the error and advising how this would be resolved. I received my replacement order within the week. The service was very good and professional.
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29 Mar 2024
 Verified review
Excellent products and excellent service from start to finish. Highly recommend this company.
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26 Mar 2024
 Verified review

Lovely furniture

Easy to order, excellent delivery service, lovely furniture
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20 Mar 2024
 Verified review
Dealt with swiftly kept informed and lovely driver
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18 Mar 2024
 Verified review
Table is exactly as described wonderfull
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18 Mar 2024
 Verified review
Good communication excellent service
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11 days ago
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30 Mar 2024
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4 days ago
 Verified review

Salsa dining chairs.

Ordered 6 dining chairs which on arrival were nothing like what I'd ordered from the pictures and description on the Website, however, they insisted that they were the correct chairs even after I'd sent pictures. Plus side, got refunded for delivery and not charged return fee. I've seen other chairs on their Website but won't be ordering again for fear of more hassle. You could improve by not sticking the customer out that they were the correct chairs when they were clearly not. An apology would be more well received. I know the difference between warm dark brown legs and black gloss!
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4 days ago
 Verified review
I have not received my order. I have been notified of shipping issues and that it will be expected in June.
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21 Feb 2024
 Verified review
Easy website to navigate furniture best quality so well made. deliver fast I would buy from them again and have already recommended to friends and family
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16 Feb 2024
 Verified review

Buy with confidence

Great price excellent communication and quick delivery which was extremely professional. Will absolutely use again in the future many thanks
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27 Feb 2024
 Verified review
Furniture arrived promptly Very helpful kind and patient delivery drivers put the furniture where I wanted. Would recommend
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12 Mar 2024
 Verified review
Very easy to order, quick delivery & delivery could be tracked. Tables well packed & very good quality
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28 Feb 2024
 Verified review

Great company

Very easy to order. Great quality product. Fantastic customer service from everyone. Great delivery app keeping you fully informed of time on arrival.
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1 Mar 2024
 Verified review
Arrived on time and furniture just what we wanted. We'll made too. Delivery driver very pleasant. No complaints at all.
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20 Feb 2024
 Verified review
Lovely piece of furniture, excellent communication, minor issue with coating on leg which was replaced quickly
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1 Mar 2024
 Verified review
Quality furniture customer service very good .delivery excellent can't speak highly enough of them
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8 Mar 2024
 Verified review
Amazing furniture so well made easy website if in stock fast delivery and very helpful delivery man
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19 Feb 2024
 Verified review

Excellent table

Excellent communication. I have used this company 3 times . All products have been excellent.
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