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certified since: 01/07/2013
updated on: 24/06/2022
tradefurniturecompany.co.uk is checked and certified according to the Trusted Shops quality criteria
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Reviews for tradefurniturecompany.co.uk
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the most relevant positive review
3 months ago
So glad I came across this company with their very user friendly website which made placing my order super easy. I contacted the company to check if the items were in stock before placing the order and was pleasantly surprised to have my telephone call answered promptly by friendly and informative staff. My order was then processed swiftly with an extremely well organised delivery scheduled which kept me informed at every step. The delivery men were very professional and helpful.
I did have a slight issue with one piece which was soon resolved by an excellent customer service team.
A lovely solid piece of furniture at a very reasonable price with an absolutely excellent customer service.
Following my experience I cannot recommend them highly enough. A truly seamless service from start to finish.
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the most relevant critical review
6 months ago
I made a purchase on 18th December for two bedside tables. The items were in stock and I paid for them, to include a fee for carriage.
I was incredibly disappointed because I then received an email to confirm that due to being so close to Christmas I would not receive my order until January.
I feel that this information should have been pointed out before I placed the order!
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Reviews for tradefurniturecompany.co.uk
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Verified review
1 month ago
Excellent service and delivery person was outstanding,,thought there would have been a two nab team a bit hard for one person
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3 days ago
Excellent service, Beautiful wardrobe, delivery the Best of the Best, such a helpful delivery driver, THANK YOU SO MUCH 😊
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1 month ago
Totally happy with the item we purchased and the service was brilliant. Will be buying again!
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20 days ago
Completely reliable and accessible. Items ordered without difficulty and arrive on time.
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12 days ago
Really good furniture excellent delivery man very good would recommend to other people
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3 days ago
Furniture is beautiful such a high Quality for the price comes packed so well
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19 days ago
Great furniture, packaged well and delivered on time.
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12 days ago
Excellent customer service and beautiful furniture!
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8 days ago
Great service
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3 days ago
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4 days ago
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4 days ago
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19 days ago
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25 days ago
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7 days ago
Delivery times are intentionally very misleading! It says ten days unless item is not in stock. I purchased bed and next day got email saying its going to be 8-10 weeks! If half of items is not in stock, then its hardly should be advertised as ten days delivery!!
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Answer by tradefurniturecompany.co.uk
4 days ago
I am sorry that the item you ordered was out of stock, we are carrying over 90% of all our furniture in stock right now in our warehouse so it is unusual for an item to be out of stock now that we are at pre pandemic stock levels. I can assure you that we in no way intend to mislead anyone, it does say in several areas of the website including 'your delivery' 'FAQ' and in our e-mails that the delivery time frame applies to stock items and in our 'FAQ' we explain the procedure for out of stock items. As we sell through many channels we currently have no way to display accurate live stock status though we do have live chat and telephone lines open 7 days a week and we are currently developing a live stock status system. Our customers can also opt for cash on delivery and we always wish to be open and honest with our customers, we are still experiencing huge shipping costs and delays which means that occasionally we are out of stock for longer than intended, we obviously aim to carry every item we sell in stock at our warehouse but unfortunately this is not always possible.
Verified review
2 months ago
Absolutely delighted with my furniture and the speed of delivery and the driver was really nice and helpful would recommend to all my friends photos added of Fuji have bought c
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2 months ago
An efficient ordering system backed up by staff with a pleasant telephone manner. Good products and an efficient delivery service.
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1 month ago
From ordering my furniture to delivery was very prompt and professional
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1 month ago
Everything very simple from looking, ordering and delivery. Thank you
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1 month ago
Very professional goods exactly as ordered and prompt delivery
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