Certificate for tradefurniturecompany.co.uk

No. XF5DA965905EC700C985285CA68EFB02B
 

Approved on
01/07/2013
Valid until
30/06/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for tradefurniturecompany.co.uk



Excellent

4.81/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 317 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 773 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Expensive furniture, but well worth the cost. The furniture is of excellent quality. The service team was polite and they called me to rearrange delivery as the driver was sick on the original day. They kept me informed through the whole process. When the delivery arrived, driver was polite and helpful. Could not be happier.
5.00
Excellent

I ordered a large 180 cm dining table made in 100 Indian sheesham wood. Three days later table arrived and the van driver erected the table for us and took away all the packing. He was very tidy,polite and efficient.
This was the first time I have used Trade furniture and I will certainly buy from them again. Highly recommended.
5.00
Excellent

Cupboard delivered on time and as ordered. Very pleased with the appearance and solidity of the cupboard, and found the online details of shelf heights very useful when we ordered.
5.00
Excellent

Really pleased with the desk and the service. The only disappointment was the fact that, despite the delivery driver coming from Leeds, he was a Huddersfield Town fan Shocking
5.00
Excellent

the delivery driver was here help full and i was surprised how quickly my deliver was delivered.
I was over the moon
5.00
Excellent

Could not believe how fast my item was delivered. Amazing piece of furniture
5.00
Excellent

very pleased and arrived fast too
5.00
Excellent

The item was out of stock when we ordered but was delivered within the advised delay of 4 weeks hence the good rather than excellent delivery rating.
4.67
Excellent

They kept me informed at all times & the delivery was on time
Excellent service
5.00
Excellent

Delivered when promised.
Excellent quality of furniture.
Good price.
5.00
Excellent

Really happy with my purchase, competitive price, delivered and assembled by the driver and packaging taken away- very good customer service.
5.00
Excellent

Hassle free and delivered quickly. Driver even assembled the item and took away the packaging.
5.00
Excellent

great job, arrived on time, excellent
5.00
Excellent

Second item purchased great quality and good delivery , driver was excellent
5.00
Excellent

excellent quality furniture A customer service.
there was a small problem with the coffee table, driver made decision to replace ,left coffee table with me until new delivery. both drivers polite, helpful and customer service staff so helpful, highly recommended
5.00
Excellent

Never had any better all round service
5.00
Excellent

Beautiful quality furniture
5.00
Excellent

I was looking for new dining chairs and came across Trade Furniture Company Website. I looked through the many choices of chairs and found the right ones, ordered on the Thursday evening, they got delivered on the following Tuesday. I was amazed at how quickly they came and they looked perfect, exactly like the photo on the website - so a big Thank You to you all at Trade Furniture Company.
5.00
Excellent

I have to say the service was excellent, from order to delivery. Thoroughly recommend this company. They kept me advised throughout process. The delivery was on time, the shelving unpacked and the Driver couldn't have been more helpful. Would definitely buy from again. Thank you.
5.00
Excellent

Excellent quality bookcase and a very good price. Organisation of the delivery was very good and the chap who delivered our bookcase was polite and friendly. I have no problem recommending this company.
5.00
Excellent

Very smooth and pleasant transaction
5.00
Excellent

this jali light dining set is beautifuland has drawn many compliments.Delivery swift and efficient,as was the assembly. Will highly recommend
5.00
Excellent

Great
5.00
Excellent

Delivery and goods were very good but I found that the online tracking was very hit and miss. Found it difficult to access. As it kept saying that it did not exist. Original order Customer service was also very good.
4.67
Excellent

Very easy to order and delivery was first class. Very helpful driver.
5.00
Excellent

goods arrived during time slot I was given. Driver unpacked item and carried it to where I wanted. Really pleased with goods and service
5.00
Excellent

Best price I could find online. Was kept up to date with delivery info and delivery man offered to unpackage and take rubbish away so waited patiently whilst I unloaded old bookshelf
5.00
Excellent

Fast delivery
Quality goods
Excellent service
So good I ordered again the following week
5.00
Excellent

Won't be dealing with this company again, delivery at 6am in the morning customer service extremely poor and totally unhelpful, the delivery driver turned up on his own with a massive bookcase which my Husband had to help bring in, good job he was here as I couldn't have helped him, the delivery driver was nice and very polite. Furniture OK not convinced it's worth the money though.
2.00
Poor

tradefurniturecompany.co.uk replies: 13/03/2017
Apologies you aren't happy with the service. We contacted you within 12 hours of the order being placed; the delivery was arranged within a week, less than our lead time. We would’ve been happy to rearrange your delivery if we knew the time was unsuitable. Drivers are trained to handle the furniture they may ask for help but if none available this is okay. We would’ve offered solutions if we knew.

Fantastic service
5.00
Excellent

exceeded their advertised delivery time, delivery driver arrived as per schedule and was courteous and polite. completely satisfied with the goods received. Will be ordering again soon, would definitely recommend to friends and neighbours.
5.00
Excellent

Excellent service once again. Thank you.
5.00
Excellent

Very pleased with my furniture excellent service
5.00
Excellent

Fast delivery, Good quality and Great service
5.00
Excellent

Very good and efficient service
5.00
Excellent

Love the piece of furniture I received. Great value for money. Excellent communication regarding delivery slot and order. Delivery arrived early, but the very lovely delivery man waited until I returned home, was friendly, polite and helpful. Would definitely recommend this company, and will be ordering from them again
5.00
Excellent

Delivery of the furniture was excellent however part of the order was missed and I had to email twice before I received it.
4.33
Good

Delivery arrived on time, the driver unpacked my items and took away the rubbish. Over the moon with the furniture.
5.00
Excellent

The lamp table was not the colour I ordered it was light mango wood and I ordered dark. The delivery man was polite, helpful and said he would inform the suppliers of this. I am waiting for an update ...,
4.00
Good

from the moment I called, the customer service lady was excellent....there was no sales pitch or pressure to buy she took the time to listen to what I wanted, and advised that i take a free sample of a couple of wood samples/colours which arrived promptly. this helped me decide to purchase with confidence. delivery was 5, and the table looks a million dollars...would do business again...
5.00
Excellent

tradefurniturecompany.co.uk customer reviews

tradefurniturecompany.co.uk

tradefurniturecompany.co.uk was certified by Trusted Shops on 01/07/2013.

Contact
Unit 18, Norquest Industrial Estate, Pennine View
WF17 9LT Birstall
United Kingdom
tony@furnituretrade.co.uk
tradefurniturecompany.co.uk

Owner
Trade Furniture Company LTD
Unit 18, Norquest Industrial Estate, Pennine View
WF17 9LT Birstall
United Kingdom
Authorized representative
Tony Clark
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with tradefurniturecompany.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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