Certificate for tradefurniturecompany.co.uk

No. XF5DA965905EC700C985285CA68EFB02B
 

Approved on
01/07/2013
Valid until
30/06/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for tradefurniturecompany.co.uk



Excellent

4.81/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 336 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 812 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Didn't contact me about delivery over the ten days described. I didn't mind waiting for the goods and when I phoned them they were really helpful but I would have preferred an email or call to manage my expectations better. The delivery man was very pleasant, unwrapped the wardrobe, put it together and placed it in the right position. He also removed packaging and took it away with him.
4.67
Excellent

Able to track delivery, small delivery slot of three hours and excellent product and price, can't fault everything about this transaction
5.00
Excellent

Some problems with delivery but rectified by good customer service and excellent quality of the ordered items
4.33
Good

Very quick delivery, excellent service, thank you
5.00
Excellent

Order placed 17/04/17 for a Dakota Dark 180cm dining table, 8 rollback chairs, large sideboard and large nest of tables. Received an email to arrange delivery on 19th and the furniture was actually delivered within the two hour specified time slot on the 20th. Fantastic service and product, really delighted with my new dining room. Wouldn't hesitate to use this company again.
5.00
Excellent

My delivery was due today 24th April between 1.30 and 4.30 the company would phone mobile 30mins beforehand so someone could be here. They didn't phone delivery arrived no one here. I phone to be told it cannot be delivered this week. If it isn't here on wednesday I want it cancelled. Not impressed at all.so rating is a big fat zero.
1.00
Very Poor

Super customer from ordering to delivery and excellent prices too.
5.00
Excellent

I was absolutely delighted with everything, from the people on the phone, to my nest of tables and the delivery, would recommend to anyone. Thankyou
5.00
Excellent

The furniture is absolutely stunning, we bought 4 pieces and they are stunning. Would definitely recommend Trade Furniture Company to my friends and family. Placed order Monday evening delivered Thursday super quick service, fantastic customer service A
5.00
Excellent

I ordered the light vintage mango wood tv stand and could not be happier with it We love it and it is exactly as it is portrayed in the photos. Delivery was on time and as expected. Great purchase
5.00
Excellent

Good,'s we received were just what we required and fitted in excellently with our decor. To order and have delivered within a week was excellent service and would definetly use your company again. Thank you very much .
5.00
Excellent

Absolutely stunning table and chairs and excellent quality at a great price Lovely man that put it together and took all the packaging, would highly recommend
5.00
Excellent

Lovely pieces of furniture and great delivery service - quick and efficient
5.00
Excellent

I ordered a mango wood bookcase on the Wednesday and it was delivered first thing on Saturday morning The delivery man brought it into the room and unpacked it for me. The wood is in immaculate condition. I'm very pleased with this purchase.
5.00
Excellent

Very quick and efficient service - very happy with purchase
5.00
Excellent

So glad I found this company - I bought a fantastic pyramid dining table with four leather chairs, and a nest of tables. Placed my order on 10th April and all goods were delivered on 13th April - full communication from Trade Furniture and then from the delivery driver to let me know when to expect him. The furniture here is excellent - and delivery was impeccable. Will recommend and return.
5.00
Excellent

I purchased 2 pieces of Mango furniture for my living room. Arrangement of the delivery was quick, however I was unable to receive the goods on the date provided so I organised a later date with ease. The gentleman who delivered my furniture was polite, took the packaging away without asking, let me check them over & placed them where I wanted them. I love the furniture, it extremely well made.
5.00
Excellent

Easy ordering Quality furniture Very helpful delivery driver.
5.00
Excellent

Great value, great service... and above all. A fabulous product....
5.00
Excellent

Great communication.
5.00
Excellent

Excellent products at great prices. Superb customer service also. Highly recommended.
5.00
Excellent

Lovely solid wood furniture at reasonable prices and great delivery service.
5.00
Excellent

Great service, efficient, honest & polite. I changed my order from delivery to collections and was immediately informed that my delivery charge would be reimbursed. the goods were taken out of the packaging for me to inspect before taking away.
5.00
Excellent

Excellent furniture, but only a 1 man delivery for large heavy furniture.
4.00
Good

1st class
5.00
Excellent

Great quick and efficient service
5.00
Excellent

From placing the order through to delivery the customer service and communication was top rate.
5.00
Excellent

Second order from Trade Furniture Company in last 2 months. Ist one was Prompt, Polite and very good quality furniture.

Would reccomend this company without hessitation. Rachael in the office was helpful and sorted out Out of Stock Item immediately
5.00
Excellent

Really was excellent, highly recommend
5.00
Excellent

Excellent.
5.00
Excellent

Ordered and delivered within 3 days. Great service.
5.00
Excellent

Excellent service - customer service team first class - they called three times, text and emailed in effort to arrange prompt delivery.
delivery within a week of order - and they took the wrapping away
Very pleased with furniture - real wood - no plastics
5.00
Excellent

Received my beautiful cabinet this morning. Excellent customer service, kept me informed of delivery date and slot which was perfect only a 2.5 hour slot, much better than the usual 12 hour slot. Would highly recommend this company to everyone. Thank you an excellent cabinet and service.
5.00
Excellent

Everything great, but expected a slightly different colour. It's more red than on the picture.
4.67
Excellent

Fed up with Ikea-type furniture the mango wood furniture from The Trade Furniture Company looked like a good (affordable) option.
Website was easy to navigate, descriptions accurate and delivery was simple
Customer service was second to none I ordered wrong item, short email, quick call, and using a one-hour delivery slot the correct items arrived - even the delivery guy was good
5.00
Excellent

The furniture was delivered very quickly to an upstairs bedroom. Can not fault the service or the quality of the products
5.00
Excellent

Good service.
5.00
Excellent

Great service
5.00
Excellent

Very good service
5.00
Excellent

Great service, fast delivery having taking into account my time request. Lovely piece of furniture.
5.00
Excellent

tradefurniturecompany.co.uk customer reviews

tradefurniturecompany.co.uk

tradefurniturecompany.co.uk was certified by Trusted Shops on 01/07/2013.

Contact
Unit 18, Norquest Industrial Estate, Pennine View
WF17 9LT Birstall
United Kingdom
tony@furnituretrade.co.uk
tradefurniturecompany.co.uk

Owner
Trade Furniture Company LTD
Unit 18, Norquest Industrial Estate, Pennine View
WF17 9LT Birstall
United Kingdom
Authorized representative
Tony Clark
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with tradefurniturecompany.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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