tradefurniturecompany.co.ukReviews

This was my third piece of furniture ordered from trade furniture company, and the third one with some sort of fault on it. One was a wardrobe that didn't open, lucky I tried the door so I could stop the drivers leaving. That one was replaced and the door on that has stopped closing properly after only a couple years use, which I just consider bad standards. The other two piece of furniture both were chipped, one of these chips was discovered a prolonged period after delivery so I couldn't take it up with the company but there is no way that it would have been physically possible for that chip to be made in my home. As a result of this I checked my most recent order when it arrived, it was chipped too. This time I did take it up with the company and I did get a small refund of £15 as I agreed to keep the piece. However, I agreed to keep the piece of furniture as it had already been 2.5 months with me waiting for this furniture and they said it would take 2.5 months to get a new piece. In the mean time they were planning to take the chipped furniture away and leave me with nothing. At the very least when they had to swap the wardrobe, they left the faulty one with me until the next delivery so I wouldn't have to do without while waiting. The pieces of furniture themselves are lovely, despite the faults. The delivery man this time was so nice and lovely. It is a shame they've let themselves down. I'm not sure if I'll end up buying again given the issues I've had with this company.