Review summary
Customers frequently highlight the fast and reliable delivery times, often receiving their orders sooner than expected. The quality and condition of products consistently meet or exceed expectations, and the secure packaging ensures items arrive safely. Shoppers also appreciate the wide selection of products, with many finding unique items unavailable elsewhere. The ordering process is described as easy and seamless, and prices are considered competitive by many. Most customers are satisfied with communication about their orders and find customer service to be helpful and effective. Some customers, however, mention occasional issues with customer service, specifically regarding slower response times or unresolved problems. There are also a few complaints about specific shipping fees, and some customers experience lapses or delays in order-related communications. Rare exceptions to secure packaging have been noted as well.
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How Trusted Shops prevents fake reviewsReviewsKnivesandtools.co.uk
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Verified
I would not hesitate to recommend Knives and Tools
Their website was very detailed, enabling anyone who was not familiar with sharpening stones to navigate and purchase the most suitable stone for their needs. The stones were competively priced and were packaged very securely for delivery.
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Order with confidence.
I've placed several orders with Knives and Tools recently, all have arrived well packaged and in good condition. Communication is good. I wish the UK delivery company was DPD who give 1 hour delivery slots but I guess you can't have everything. Overall, order with confidence of a positive experience.
Verified
Bizarrely I now have to use VPN to order stuff from knivesandtools.
Obviously I'm a repeat customer & so the whole validate your age (50yrs+) has been done several times. Not recently needed to do such lark. I appreciate the equipment I've had from you.
=GunZenBomZ=
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Best selection of goods, low prices, easy ordering system, delivered on time & well packaged! Do I need to say more? Very happy and have & will use again
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Unexpected but happy result!
Good products all around. I enjoyed the extra care the site used including tutorials on safe use and handling. I was looking for a handle to fit an old Sears Master Mechanic double bit felling axe but could not find one to fit the broad narrow Pulaski eye 70mm X 15mm. So I took a punt on a strait handle but it couldn’t work. Still I kept it and found a much needed splitting wedge to fit it so I can stop abusing my poor battered Wetterlings axe splitting logs it was never meant to tackle!
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VERY GOOD CUSTOMER SERVICES! I bought few items now and every time I needed something, they will answer back immediately and try helping!
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Camping utility axe
Really good website, good selection and options.
Good comms on shipping just unclear when would arrive but bank on about 10days for UK purchases. Would definitely buy from the site again
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WHLCHR WRIORR
I was having problems, with uploading certain information.
The Customer Service went above and beyond my expectations.
even though my order was minimum, they still helped.
Excellent.
Thank You
Verified
Operates easily with one hand
Operates easily with one hand, very sharp with a keen edge. Pocket clip functions in several different pockets, easy to deploy and use. Can be used by eather hand, and easy to close. A very great design and fully functional in any situation.
Verified
Thank you for all your services. The shipping time would be better if it was a little earlier. I am satisfied with everything. Thank you.
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Great Service, Quick Delivery, Nothing Not to Like
I’ve now used Knives and Tools three times. Each time, placing my order is fast, finding the product I want is never hard and given they ship from the continent having to wait for a two day (no longer so far), is amazing. Would definitely recommend.
If I had one suggestion it would be that they add a loyalty program. Paying £200+ per knife deserves a little something back eventually. Who I consider to be their biggest competitor in the States offers a a loyalty program, it would be nice to see one here.
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Super-easy purchasing from UK website with no import complications
I’m purchasing from Scotland so using a uk-specific website made it easy with no extras to pay on import. Prompt dispatch and delivery. Good products. Excellent!
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I particularly liked the huge selection of knives on the website. There were so many knives that I liked it was hard to choose only one. However, I did choose one in the end and it was despatched very quickly. A great service from Knives and Tools.
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I ordered 2 Kizer Bulldogs; I'm pleased with both- they came very sharp out of the box- a nice alternative to the Para 3 for EDC carry well packaged and delivered on time highly recommend.
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Great service- great knife
Wanted to get a n’8 opinel to go with the picnic kit! Found what i wanted and had it engraved too. All very easy! Would recommend.
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Great range of products, clear and well presented website with lots of information and features along with very competitive pricing.
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Excellent products, awesome and speedy service!
Great selection of products. I ordered custom engraving and still received my knives within a week. No fuss or hassle, I uploaded my custom images to the design tool and added the reference numbers to my order. Everything was smooth and simple, and I wouldn't hesitate to order more!
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Very easy to order online, great selection, well priced and very fast delivery. Happy to recommend.
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I think that you were absolutely spot on no complaints at service was great delivery before I expected!!
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The proposed solutions to the problem were good and once a solution was agreed on, the execution was simple.
The only small issue would be that the response time to the original query was a little slow.
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Knivesandtools.co.uk
Are you a fan of real quality products? We test all our products ourselves and have selected the sharpest knives or the strongest torch for you. On Knivesandtools.co.uk you will find superior quality ...
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