Review summary
Customers consistently praise Wilton's for the high and reliable quality of its products, with many noting the freshness and great taste. The fast, reliable, and prompt delivery service receives frequent commendation, surprising customers with its speed. Customer service is described as friendly, helpful, and highly responsive, often exceeding expectations in resolving issues. Packaging stands out for its security, neatness, and eco-conscious design, with recyclable materials being particularly appreciated. Many find Wilton's pricing fair and competitive, offering excellent value compared to supermarkets or other suppliers. The website is easy to navigate, and the ordering process is straightforward and hassle-free. Customers are impressed by the wide and unique range of products, including hard-to-find items and the option to buy in bulk. Environmental considerations in packaging and delivery, such as reduced plastic use and recyclable materials, are also noted and valued.
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How Trusted Shops prevents fake reviewsReviewswiltonwholefoods.com
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Verified
I loooove this! I had to buy a bulk because I've been going to the store and it's disappointing it's unavailable most of the time. I bought some to bring to my family when I go on holiday but it's not even a month yet and we finished half the bag already. It's moreish and fresh and definitely better quality than Aldi's. Will definitely buy more in the very near future, probably in few weeks time. 😁
Verified
Full marks!
The product is, as ever with this company, excellent quality for an excellent price, packaged in an environmentally-friendly manner, which is obviously important. As usual, too, the delivery was extremely fast and once again the delivery man was very helpful indeed with the heavy box, placing it safely exactly where it was needed. Full marks!
Verified
Unfortunately there was an issue with my order. It was delivered to Royal Mail instead of a home delivery. After speaking to Staff at Wilton Wholefoods, the issue was rectified very quickly. Cannot fault their customer service.
In regard to the order itself, everything was correct and the high standard of the products is evident to see.
Verified
Every part of the package has....
Every part of the package has been designed to be environmentally friendly - the sturdy cardboard box that will last for ages, the plastic bags the oats come in that can be reused and now the padding in the box is made from recycled paper!
The only thing left is to design the back of the delivery note so it can be cut up into lists!
Verified
First time ordering. Went by others people's reviews and it didn't disappoint. I chose Wilton as I wanted to mix my own muesli without sugar. The prices were somehow cheaper then others and delivery was super fast. Even quicker than in the conformation email. Amazing. Everything came good packaged and quality is very good. We will continue using them.
Verified
High standard of products and customer service
The website is easy to use, I’m being updated when the parcel will arrive, everything is securely packed in a box. The products I have bought so far have been very good quality. The high standard of customer service shines through prompt acknowledgment of the order and helpfulness of the staff.
Maybe highlight special offers a bit more. Thank you
Verified
Excellent quality products, happy to highly recommend.
Products are excellent quality, never ever feels like the 'cheap' version of anything, even though it's usually cheaper than other places! Mango in particular is delicious. Buying in bulk suits me so I appreciate that larger amounts are available, as otherwise I have ended up buying several separate smaller quantities of an item and the plastic waste aspect of this irritates me. Delivery is very reasonable, and quick, and items are always packed with care. My only suggestions for improvement would be for the website to be refreshed, particularly the search function, and to investigate whether items could be packaged in a more environmentally aware way - not sure if compostable plastic is suitable for food usage, but potentially an option?
Reply from wiltonwholefoods.com
Thank you for your review and feedback :)
Verified
Now a regular!
I like to buy my staples in bulk and Wilton Wholefoods have exactly what I need all in one place and at very competitive prices.
They are also the only people I know who sell the Green Lentils that have become an essential ingredient in certain dishes now - oh, and who can resist a cheeky Kilo of Desperado Mix tagged on the order?
Always great service, delivery is always very quick, and the goods are always securely packaged and arrive in perfect condition.
You can see why I’m a regular customer.
Reply from wiltonwholefoods.com
Thank you for your review!
Verified
First time ordering. I bought dark chocolate coffee beans (slight addiction to these!) and Wilton whole foods came up as the best price on google search so gave them a go. The delivery was really speedy and everything was well packaged in recyclable materials. The beans themselves came in 110g bags rather than my normal 500g which is fab as I can take them out with me for ‘emergency purposes’ lol plus it means they stay fresher for longer too. I ordered 10 packs and they were still cheaper than the previous big bag I have bought elsewhere in the past.
I have taste tested and the coffee bean has a nice crunch, strong flavour but not bitter and the dark chocolate melts in the mouth. They also had a good date on them.
I plan to order again when I’ve eaten these!
Reply from wiltonwholefoods.com
Thank you for your review :)
Verified
Fern's Pickles & Pastes
Gold standard packing and delivery thank you.
I was introduced to Fern's curry paste in1963 by a fellow student from Mauritius, of Indian heritage. His speciality was the most delicious Pilchard Curry made with Fern's curry paste. I was delighted to find a good range of Fern's products at Wilton's.
Reply from wiltonwholefoods.com
Thank you for your review!
Verified
I really loved their crystallised papaya and that inspired me ,for my second order , to buy several other items such as yoghurt cranberries and dried sweetened cranberries, which all look delicious too. They send orders very speedily and deal immediately with any queries, excellent service
Reply from wiltonwholefoods.com
Thank you for your review :)
Verified
Excellent
I wanted to review my purchase with Wiltonwholefoods, the site is easy to navigate and the ordering process smooth.
My order arrived on time, what was noticeable was the quality of the packaging. The outer box was clearly signed, with a hand signed name of the person who had packed the order.
Kirstie ***** go to you everything in the interior box was individually wrapped/ protected. You ensured my order arrived safely. Thank you to all, but especially to Kirstie. There is nothing that could be done to better things.
Reply from wiltonwholefoods.com
Ahh thank you for your lovely review :-)
Verified
I first discovered Wilton at the local health food store. Decided to order directly instead amd in larger quantities. I mention Wilton to everyone I know who is a serious home cook. Thank yoi for helping me cook nutrious foods for my family. Inventory sometimes runs low on favourite items, jumbo oats in particular.
Verified
Very patient and helpful when I telephoned as I am nearly 70 and wanted to be able to order online, without making mistakes.
Quick delivery, good tracking and lovely rice and lentils.
And a previous order of oats I wrongly duplicated. Quickly realised and telephoned to explain, VERY helpful patient person said they would cancel order and cancel the delivery of the duplicate order and would issue a refund. Prompt reassuring email to confirm refund has been made. Very nice oats, lovely porridge .
Many thanks
Many thanks
Reply from wiltonwholefoods.com
Thank you for your review!
Verified
I remembered that I had bought items a few times from this company but had forgotten about it. Their website is excellent and consequently everything is clear and easy to identify. It makes shopping online a delight. So much choice and some interesting produce which has moved with the times and the pattern of healthier eating. I could have ordered so much more. The prices are fair, delivery was quick so all in all shopping was a very good experience.
Reply from wiltonwholefoods.com
Thank you for your review!
Verified
The choice and products is just amazing
The choice is just amazing and we gave enjoyed the quality of the products.
Your despatch and packaging is amazing. Other suppliers have sent us burst open products in damaged boxes. Your boxes are always super secure and well packed. I trust that everything ordered will arrive safely.
We enjoy the spices, herbs and seasonings. We stocked up on pulses, oats, nutty granola and different fruits like papaya, pineapple and banana chips. It’s been so cost effective compared to buying from supermarkets and a high sugar version. Thanks
Reply from wiltonwholefoods.com
Thank you for your review :)
Verified
5* for sure
Particularly liked the fact that they put an additionsl sticker on the front of the parcel with my specific delivery instructions! The items were in a suitably sized package, neat and tidy, no excessive cardboard.
Service from start to finish was very straight forward. Received update emails as my order progressed too.
But best of all, the five flake muesli base I ordered is delicious! Ordered smallest oack - just to try it - but would happily order the 3kg bag next time.
Verified
Ground Rice - found at last!
I make shortbread - it’s my thing - using my Grandmother’s recipe and it requires Ground Rice - which is impossible to find locally. Wilton Wholefoods to the rescue - fabulous quality, speedy delivery and this time I ordered Roasted Peanuts and Broken Brazil Nuts as well - great quality - simple clear packaging - definitely doing their best to minimize unnecessary wastage. Next order will include another ‘try’ from their list!
Verified
I've been ordering gluten free oats off them for a while now which I have most mornings for breakfast as my porridge. It's always delivered quickly and well packaged. It also comes in bulk (25kg) so won't suit everyone but is a cheaper way to buy it than the little 1kg bags in supermarkets and saves me carrying it home.
Verified
Quality produce every time and so happy to have my favourite granola, to which I can add the delicious papaya or apricots chunks. The angelica is plump and will be so good to use with cake/cookie bakes; the preserved ginger is a relief to have generous large chunks and freshly done.
The website is very easy to use, payment straightforward, and my delivery prompt. Thank you.