wiltonwholefoods.com
Reviews:

33,167 total reviews   5,351 reviews in the last 12 months

4.96

Excellent

33,167 total reviews
5,351 reviews in the last 12 months

5
97 %
4
3 %
3
< 1 %
2
< 1 %
1
< 1 %

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Review summary

Customers consistently praise the high quality, freshness, and superior taste of the products, which are often regarded as better than supermarket alternatives. Fast, reliable, and on-time delivery is a major highlight, with most orders arriving earlier than expected and within promised timeframes. Many reviewers commend the extremely helpful, responsive, and proactive customer service, noting personal touches such as handwritten notes and swift refunds. Packaging receives positive feedback for being secure, eco-friendly, well-organized, and sometimes personalized, ensuring items arrive in excellent condition. Wilton Wholefoods is also recognized for offering fair and competitive prices, providing excellent value especially for bulk and specialty products. The extensive and diverse product range is appreciated, including hard-to-find items and various sizes to suit different needs. Additionally, customers find the website easy to navigate, with a smooth and hassle-free ordering process, and express strong trust in the company’s consistency in fulfilling orders accurately and on time.

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Reviewswiltonwholefoods.com

(3)
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(14)
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(5195)
Community member 
1 Reviews
 Verified
Fantastic service. Excellent quality goods, dried fruit looks plumper and more juicy than any other from supermarkets. I loved being notified when good old-fashioned candied angelica was back in store, ready for my nostalgic trifle and cherry bun decorations. My cupboard is brimming with great ingredients, ready for slightly cooler weather as it's not baking weather.
Community member 
4 Reviews
 Verified
Excellent range of products in different sizes at reasonable prices and all with a ‘best before’ date shown up front. Easy to order and fast guaranteed delivery means no hassle. We’ve decided we just can’t live without your Bombay Mix and Japanese Rice Crackers so this time as soon as I started to run low on herbs, dried fruit etc. I made sure I ordered enough for the two of us to last us the summer alongside the more basic essentials but at this rate it’s extremely unlikely that they will last that long! I can’t wait to try the Dark Chocolate Covered Ginger (in the fridge) but I will try to - at least until the weather returns to ‘normal’.
M C
M A C.
11 Reviews
 Verified

Simply the best.

They always give good value for money on excellent products. They offer a wide range of products including certain things that are really hard to find in supermarkets and other food shops. Plus customer service is first class. The only time I ever had a problem (a split bag where the contents had all fallen out) they dealt with it swiftly without any quibble. Lovely company all round.

Reply from wiltonwholefoods.com

Thank you for your review :)
Community member 
6 Reviews
 Verified
The speedy delivery of our well-packed order was particularly welcome as we were due to be away for a few days, and I had contacted your office to ask whether it could be delivered before we left. It arrived with plenty of time to spare! The products are the usual high quality I have come to rely on.

Reply from wiltonwholefoods.com

Thank you for your review :)
Community member 
1 Reviews
 Verified

Fresh, flavourful, and efficient service – just one small wish

I’m very pleased with my recent purchase of pine nuts. The freshness and texture are excellent – they have that lovely buttery bite and aromatic flavour that you only get with a really good batch. You can tell they’ve been well stored and carefully sourced. The online ordering process was straightforward and hassle-free, and the delivery was prompt and well within the estimated timeframe – always a relief when you’re cooking to a plan. My only slight suggestion for improvement would be regarding the best-before date. The product I received has a reasonable shelf life, but I would have preferred it to be a bit longer, especially as I like to keep a stock of nuts on hand for baking and salads. A later best-before date would give that extra peace of mind. That said, overall I’m thoroughly satisfied with the quality and service, and I wouldn’t hesitate to order again.

Reply from wiltonwholefoods.com

Thank you for your review and feedback; the BBE date is provided by the supplier and is a guide for when the product is best to be eaten by. However, keeping them stored in an airtight container in a cool, dark cupboard should ensure their freshness for a relatively long time. Do feel free to call or email us prior to placing an order and we can always check the BBE date for you for a particular product :)
Community member 
2 Reviews
 Verified

Great product, brilliant customer service and very quick delivery

Our first order of Nutty Crunch Granola. We've been buying Aldi Protein granola and been very happy with it but I tried this nutty crunch when our holiday friends had a bag with them. Very good, tasty and fills that breakfast gap, sets you up for the day. Got a 2.5kg bag as a trial. I normally add some mixed nuts and a handful of home grown fresh fruit (currently strawberries, next will be gooseberries and then raspberries). Thanks for the granola, great price and excellent customer service.

Reply from wiltonwholefoods.com

Thank you for your review!
P B
Philip B.
3 Reviews
 Verified

Ordering from Wilton Wholefoods is always stress free.

Ordering from Wilton Wholefoods is always a stress free experience. Their prices are always very keen and orders are always sent out very quickly. All items are well packaged and to their credit they always use DPD who are IMHO the best courier company. All in all a very positive shopping experience.
Community member 
13 Reviews
 Verified
Our Wilton order arrived exactly on time, with clear messaging throughout. The website allows easy, intuitive ordering, offering a very wide range of goods that are invariably excellent products. It's our regular go-to for all wholefoods. The delivery driver was pleasant and offered to lift the heavier box through to the kitchen.
Community member 
2 Reviews
 Verified
Just made up a "hamper" of Wilton goodies to be delivered for my son's birthday as a surprise (extra) present for him. He is delighted with the contents and the quality of the products. Definitely will do this again then, makes such a change from a pair of socks or a bottle of wine!

Reply from wiltonwholefoods.com

Thank you for your review :)
Community member 
10 Reviews
 Verified
Wilton Wholefoods always comes over as a smooth, well-run operation and it's hard for a customer to find anything that could be done better. Products are good quality too. Half of us being gluten-free and there are occasional products that we'ld prefer in 2, 3 maybe 5 kg quantities rather then 10kgs (ground almonds, notably), but nothing else springs to mind. I've been asked by others for lactose free stuff before, but can see that you steer clear of liquids like oat milk.

Reply from wiltonwholefoods.com

Thank you for your review and feedback :)
Community member 
1 Reviews
 Verified

Excellent Premium Products

We have recently moved house away from the Salisbury area, and we always had a great day out visiting the market on Saturday specifically to buy from the Wilton stand. Now that we are too far away to shop there, we have just had our first delivery from our online order. Excellent service and delivery. Highly recommend this company. Very good quality wholefoods, superior premium products better than well known high street retail shops.
Community member 
2 Reviews
 Verified
I usually give 4 stars for good/expected service service. It is 5 this time because they were able to correct, quickly and without fuss, the meandering old man who ordered the same thing again as my bank had not registered the payment.... I don't think they can improve on that!
Community member 
3 Reviews
 Verified

A nice company to deal with

I like the fact that if you have a query you can phone and get a human being, I first ordered a few months ago and was very pleased with the products so I have just ordered the ingredients for my Christmas cake. They arrived promptly and well packaged. I particularly like the natural coloured glace cherries.
Community member 
5 Reviews
 Verified
This was my second order from Wiltons and will not be the last. A good range of quality products at favourable prices. Quick delivery via Royal Mail I ordered on the 3rd June 2026 arrived 5th June 2026. I particulary like the glace cherries they are not full of that sticky syrup. The Baharat spice is a new one to me, not tried it yet but will review at a later date. Definately would recommend.
Community member 
3 Reviews
 Verified
Ordered online Monday and received parcel Wednesday from DPD. Kept informed of parcel going through system and it arrived within the window specified for delivery. Parcel was well packaged, in good condition and all items were present. All the products are good quality and very happy with my purchase. Thank you.
Community member 
1 Reviews
 Verified

Top quality dried peaches at an outstanding price!

If you buy desiccated fruit in a supermarket these days - the product has had water added in order to make the product ‘ready to eat’. The product I’d therefore heavier than it needs to be and you have less fruit in your purchase. The product tends to have a slimy texture. I’m quite able to add my own water to dried fruit.. Wilton’s products are all properly desiccated and of an extremely good quality. I so wish I’d discovered Wilton’s product earlier and I’d advise anyone who appreciates quality to look at their extensive range. The Wilton website is beautifully illustrated and easy to use and I cannot imagine how this company could improve on what is an outstanding online supplier of Wholefoods.

Reply from wiltonwholefoods.com

Thank you for your review and lovely feedback :)
F C
Fopna C.
15 Reviews
 Verified
Brilliant customer service. I’ve had over 40 orders from Wilton Wholefoods and only once or twice have there been missing or damaged items. This week one of the packets had split and within 24 hours I’d been refunded with a personal apology from Dan the owner. Always a positive experience dealing with this family owned business.

Reply from wiltonwholefoods.com

Thank you for your review!
Community member 
4 Reviews
 Verified

Excellent efficient service provided by Wilton Wholefoods ( Quality products)

I always purchase a bulk bag of organic rolled jumbo oats. The process on line is easy as I have an account. Wilton whole foods are very efficient at expediting the order. Normal carrier is DPD and usually takes 2 days and not expensive. So I have my order in 3 days when in stock. This is an excellent service provided by Wilton whole foods, I cannot see where this could be improved thank you.

Reply from wiltonwholefoods.com

Thank you for your review :)
Community member 
1 Reviews
 Verified

Brilliant - give them a try!

Pricing of products and delivery is very competitive. I am a small commerical baker and love that my ingredients come well packaged in containers that I can stack and store easily. I reuse the containers to store seeds (which I buy in bulk). Seeds are of a superior quality to other similarly priced products out there. I love that this is a small company 'going the extra mile'. Ever since I popped into the office, when passing Salisbury, I get a smiley face signed by Kirstie on my box. It cheers me up every time my orders arrive!
Community member 
11 Reviews
 Verified

A very satisfied customer

Wilton Wholefoods supplies a good selection of good value and quality products. The products are always very well packaged for delivery. Whenever I've placed an order, they are always despatched and delivered in good time. I continue to return to them as a customer and I can definitely recommend them.

Reply from wiltonwholefoods.com

Thank you for your review!

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About

wiltonwholefoods.com

Discover a range of fantastic flavoursome foods at Wilton Wholefoods. The company is family owned and run with a simple motto: We only sell it if we love it! You can find baking ingredients such as gl...