Customers mostly report positive experiences with FixPart.co.uk. Many customers praise the fast delivery times, user-friendly website navigation, helpful diagrams and search functions for finding correct parts, responsive customer support, good value pricing, and effective packaging that protects items. Additionally, the efficient handling of returns and refunds is appreciated by some.
However, some customers experience delivery delays or slow updates, difficulty identifying the right parts due to insufficient descriptions, slow replies or lack of phone support from customer service, challenges in finding specific items on the website, compatibility issues or missing components with certain parts, high prices or shipping costs, excessive or damaged packaging, and delays or issues with returns and refund policies.
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Reviews for fixpart.co.uk/en
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Community member
1 Reviews
Community member
2 Reviews
Only place who had part I needed , came in the post fast excellent
Community member
1 Reviews
The good shop. Item was shipped quickly. But there are only one note, next time, please, add some wrap paper, to avoid item to move inside the box.
Community member
1 Reviews
Still waiting for tracking number and delivery message, will comment when get them though money is gone out of account.
Answer by FixPart.co.uk
Good day, I am sorry to hear that. We have contacted you to see what we can do for you. Our apologies for the inconvenience.
Orgesa , FixPart customer service
Community member
1 Reviews
Arrived on time very good service
Community member
1 Reviews
Great service
Very easy website, typed in my model number and found the part I needed straight away. Ordered and received the next day! Would use again highly recommend
Community member
1 Reviews
Great Replacement Pump
Washing machine pump was delivered quickly, great price and a perfect fit. Highly recommended.
Community member
2 Reviews
I broke the glass door on my ovan on a Sunday the new bits delivered by Wednesday excellent service
Community member
1 Reviews
Great experience
Easy to order, perfect fit, excellent delivery service
Community member
1 Reviews
Excellent service and prompt delivery of my spare parts
Community member
1 Reviews
Lots of tracking info along the way, greatservice!
Community member
1 Reviews
Timely…
Having ordered the part in hope that it would fix a problem. It did! so I am pleased that it came timely. Bit perturbed with the email rec'd after an email saying were with delivery firm which said you were having problems. But the package then arrived anyway
Community member
2 Reviews
Hi service good delivery was later than predicted. Part was fitted and worked first time with out fault.
Asked for a receipt of payment but haven't received one yet.
Community member
1 Reviews
Quick service and part exactly what was required !
Community member
1 Reviews
Great quality delivered as promised
Community member
1 Reviews
Perfect fit and quick delivery
Community member
1 Reviews
Community member
1 Reviews
Excellent service
Quick delivery easy transaction
Community member
1 Reviews
Product is fine but the customer service contact being remote and through bots is appalling. At least a real human replying to an issue would help.
The return message from a bot to my problem was impossible to reply to.
Community member
1 Reviews
Great website easy to navigate, I ordered a replacement bowl for a Bosch food processor which arrived within days. Will use this website again in the future
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