FixPart.co.uk Reviews:
Review summary
Customers mostly report positive experiences with FixPart.co.uk. Customers frequently highlight the ease of finding and confirming the correct part for their appliance, as well as the website's user-friendly navigation and clear ordering process. Many also appreciate the prompt, helpful, and knowledgeable customer service, and most are pleased with the prompt or early delivery of their orders. Prices are generally considered reasonable or competitive, and secure, protective packaging is commonly noted. The efficient processing of returns and refunds is also a positive aspect for many. Some customers, however, mention occasional mismatches or incomplete product information, and difficulty finding specific items or suggest improvements to search functions. There are reports of delays or longer-than-expected shipping times, especially for international shipments. While customer service is often praised, others express frustration about slow replies or lack of proactive communication. Certain parts are noted to be expensive, with shipping and handling fees adding significant cost. A minority of customers report excessive or damaged packaging, and some experience delays or confusion during the return process.
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Reviews for fixpart.co.uk/en
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The temperature sensors for Jura coffee machine.
The temperature sensors for my Jura coffee machine arrived incredibly fast and I was able to have a decent cup of coffee again. The parts are exactly the same as the ones I replaced. Very happy. I hope I don’t need to, but if I do, I will use this company again. I will certainly recommend them.
Struggling to find the correct part until I come across fix part site who give a good explanation of what I required. From ordering to delivery everything was perfect, would not hesitate in recommending this company and this comes from a professional buyer
Customer Service
Very helpful with product information, fast delivery and excellent customer service. Initially I had ordered an incorrect part and the refund was processed quickly and efficiently. All parts arrived having been packaged securely and well..
Great service
I’m an absolute novice when it comes to fixing washing machines but thought I’d give it a go. Simply looked up the product part, checked that it was compatible and ordered. Came super quick and I’m now writing a review in clean clothes. Easy to use website, knew the part was correct as I could double check and arrived super quick. Highly recommend.
Easy ordering and shopping basket and I put various items together. They all came as one delivery within a couple of days of order and with suitable updates. Very pleased with the overall choosing, buying, receiving experience.
Useful website and perfect product part
I liked the fact that I could find so easily the product I was looking for, by only searching my coffee machine model number.
Your website has so many useful parts and also the delivery was very quick.
FIVE STAR SERVICE
Ordered a replacement lid for a Tefal Actifry.
Part arrived next day, and it was a simple matter of sliding the lid into place, one click and it was fully serviceable again.
Will definitely use this site again.
It was a difficult fridge part for me to confidently source independently and McKenna at Fix Part found it quickly and double checked with me to ensure I was requesting the correct part. Very efficient and quick service. Thank you.
Best service and price
After looking at other sites I found your site was the best price and had good reviews .
The item arrived the day after I ordered it and was perfect ,if I need any other parts for kitchen equipment I will not hesitate to contact you again.
Prompt and efficient service.
Part was easy to identify using the machine ID and promptly delivered as advertised. Fitting was straightforward although the design of a hose connection had changed which required a bit of user ingenuity!
I ordered an electric bulb for my oven from fixpart. I received an email confirmation along with a free guarantee for my money back if for any reason the sale went wrong. It arrived within a few days. I was very pleased with tbe service.
Had been trying to find an additional milk carafe for the de’longhi evo next coffee machine, as the carafe is very small compared to those on many other de’longhi machines. All the ones I could find easily in the UK were for the evo machine which aren’t correct for the evo next. Luckily a listing for ‘ fix part’ came up on a search recently and I was relieved to see that they had the part and the info that it fitted my machine. Part sent quickly from the Netherlands, so very happy with the transaction. Helpful website and recommend for many parts etc.
When searching for a Bosch dishwasher lower basket replacement Fixpart were the most helpful I submitted a search for this item a replacement was found and delivered in less than a week reasonable price paid and quick delivery new basket fits a treat well pleased
Delivery was efficient, unfortunately the wrong part was ordered. The return policy was very fair and labels and instructions clear. An appropriate refund has been made. Thank you. Would recommend this company.
Heard about you on YouTube with some guy fixing the exact tv as mine that had the same problem, why go anywhere else, he recommended you and so will I, cheaper than anywhere else too, tv working fine again, thank you.
I was delighted the parts arrived so quickly
I ordered over the weekend and somehow they managed to deliver on the Monday. Our coffee machine was only half working so as you can imagine I was delighted the parts arrived so quickly. Thank you.
Reliable Retailer
I have purchased from Fixpart a few times. They offer a great range of spare parts, and delivery has always been prompt. A very reliable retailer. My latest order was a door lock for a washing machine. It arrived quickly and fit, even though it was not exactly identical to the original part. You can rely on the information on the website to make sure the spare part will fit.
Good range of stock. Handled a return without any fuss or re stock charges.
The part took a long time to arrive, which is not fixparts fault. But communication about revised ETA would have been helpful. Which is the reason it had to be returned.
The item was sent exactly on date said, prive was far and postage ok.
Photo was too blurry for identifying number on the seal, had to Google search listed part. Manufacturing number too be sure I'd found right part.
My IKEA TINAD fridge freezer is 8 years old and had 2 door shelves falling apart. I tried everywhere to find a replacement without success - to the point I was planning to replace the appliance. Then I asked AI (Grok) to find a parts source. I had to upload a photo of the plaque inside the fridge with all the numbers on and Grok supplied a link to FixPart where I was able to find my exact model and I could see from the pictures it was the right part. So I ordered 2 and next day they arrived - identical to the originals but without the cracks!! Perfect fit in seconds. Not cheap - but obviously a tiny fraction of the cost of appliance replacement. One little tip - the bottom fridge door bottle shelf has a metal bar fitted and you need to transfer this across to the new one.
