Customers mostly report positive experiences with FixPart.co.uk. Many customers praise the fast delivery times, user-friendly website navigation, helpful diagrams and search functions for finding correct parts, responsive customer support, good value pricing, and effective packaging that protects items. Additionally, the efficient handling of returns and refunds is appreciated by some.
However, some customers experience delivery delays or slow updates, difficulty identifying the right parts due to insufficient descriptions, slow replies or lack of phone support from customer service, challenges in finding specific items on the website, compatibility issues or missing components with certain parts, high prices or shipping costs, excessive or damaged packaging, and delays or issues with returns and refund policies.
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Reviews for fixpart.co.uk/en
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Community member
1 Reviews
Transaction was very straight forward and the delivery was excellent.
Community member
1 Reviews
Genuine parts and fair pricing. Shipment was fast but Dpd made it complicated.. Bought 2 parts, came with 2 separated boxes.(one was glass which is good) Driver left one box to the wrong address and the other one to the post office.. Luckily neighbour brought the box. So happy ending after all
Community member
1 Reviews
The purchase & Delivery were good but the product did not fit a Philips HD9220/20
Community member
1 Reviews
Very informative web page. It is good enough as it is fully satisfied.
Community member
2 Reviews
Easy
The part I needed was easy to find on the FixPart website and reasonably priced, ordering was easy and delivery was also reasonable.
I will order from FixPart again if I need parts.
Community member
1 Reviews
Absolutely perfect - speedy delivery - great service – highly recommend!
Community member
2 Reviews
Part worked on the fridge, light module. Thought the postage was a little expensive until we put wrong address and was then able to track order and able to find it so all good.well please.
Community member
1 Reviews
Great turn around, happy with the service, thank you.l
Community member
2 Reviews
The delivery was outstanding very quick, excellent packaging. Product as described and on receipt used product and all worked. Would recommend.
Community member
1 Reviews
I will use again
Quick delivery, especially as it came from France. Exactly as described. Good service overall.
Community member
1 Reviews
Great competitive price. Easy to use and source on website. Great delivery time.
Community member
1 Reviews
A large range of parts and very quick delivery. Thanks.
Community member
1 Reviews
Website said in stock, after ordering told out of stock. Took weeks to arrive. Communication from carriers was rubbish to nonexistent. Received an email from the final deliver's thay had received it, delivered two hours later. For the cost of delivery, it's just not acceptable!
Community member
1 Reviews
Ordered on a Friday was delivered on Monday, item was correct and in new condition,
Very pleasant with the service I received and wouldn’t hesitate in ordering again.
Community member
4 Reviews
Good price on easy to navigate website.
I wanted a second bowl for my Bosch stand mixer that wasn’t stainless steel. You had one at a goid price. I liked that i could enter the appliance number of my mixer to be sure it would fit.
Community member
1 Reviews
I ordered 2 hinges for a Smeg A2.2 (large oven). One was dispatched really quickly and were just waiting for the 2nd one
Community member
1 Reviews
Overnight water in the drum. H
Diagnosed why my Bosch washing machine was slowly letting water into the drum overnight. Needed a new inlet valve. Ordered fro Fixpart. Arrived very quickly. YouTube video described the replace ment procedure. Turned out to be very easy. Job done. No further inlet leaks.
Community member
1 Reviews
Delivery next day early, which was a bonus. Around great service and easy to order.
Community member
1 Reviews
Product described well and works great
Good product description, product packaged well and delivered quickly
Community member
1 Reviews
Unfortunately the business has let me down. I ordered a part which their site was compatible with my dishwasher model. The delivery was okay, but when I went to install the part there is a big difference in the shape of the reverse. Something that is not seen until the installation. I sent a support request and 5 days later I still haven’t had a response. I have now ordered from another place where the part is 20% of the cost of this company and it’s verified as the correct part. It’s a shame as I was expecting better from a company of this size. No I can’t recommend.
Answer by FixPart.co.uk
Good day,
All our products are delivered as pictured on the website. If you have any questions about the correct product, please let us know.
Orgesa, FixPart customer service
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