FixPart.co.uk- Logo - reviews

FixPart.co.uk 
Reviews:

8,210 reviews in the last 12 months20,145 total reviews  

FixPart.co.uk- Logo - reviews

FixPart.co.uk 
Reviews:

8,210 reviews in the last 12 months20,145 total reviews  

Review summary

Customers mostly report positive experiences with FixPart.co.uk. Customers frequently praise the fast delivery, the website's effective search functionality and helpful diagrams, the helpful and responsive support staff, the fair or lower prices compared to other sources, the secure and protective packaging, and the overall fit and function of the parts. Many also report satisfaction with the returns and refund process. However, some customers experience delivery delays or mismatched delivery estimates, difficulty with unclear product naming or missing details, slow replies or insufficient communication from support, issues with incorrect or incomplete items, surprise extra costs such as shipping, expensive parts, and difficulties with returns due to policies or communication. A few also mention receiving damaged or excessively packaged items.

This text was automatically created by an AI system from user reviews.

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Reviews for fixpart.co.uk/en

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Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
The part ordered has no updates , it was stated the shipment would tale 8 to 10 days. But now it says 1st week of February. I was expecting it to be early so I could mount the tv .
Community member 
1 Reviews
Great service and received item in good condition and appropriate packaging. Would recommend again for spare parts.
Community member 
2 Reviews
arrived on time just could have been placed in my coal shed not having to visit Co-Op
Community member 
1 Reviews
try sending the correct parts,mine were all wrong
Community member 
1 Reviews
Easy to find part & quick delivery - thank you
Community member 
1 Reviews
Community member 
1 Reviews

New washing machine part failed and they won’t refund or replace?

Sent out a washing machine part that should last 10 years and yet it failed in less than one month? They now won’t replace the part and just ask stupid questions over and over again like wanting a video of a static broken part not working? Very poor customer service and this makes me think that the parts are cheap counterfeit copies not long lasting usable parts. Very disappointing and frustrating that’s they won’t honour a warranty or refund or replace under trade description rules. Do not use would be my experience so far.
Community member 
1 Reviews
I should not have had to chase the company to find out where my order was having ordered it on 26th June and advised of a three day delivery. Eventual delivery was 14th July. I would have expected the company to advise me of the delay and kept me updated.
Community member 
3 Reviews
The part was as advertised, however it did take a while to be delivered.
Community member 
1 Reviews
Ease of use. Correct parts and delivery excellent
Community member 
2 Reviews
Item arrived very well and safely packaged
Community member 
1 Reviews
Arrived quickly and it fits perfectly
Community member 
1 Reviews
Fast service and genuine product
Community member 
1 Reviews

Quick and easy

Id give 10/10. Clear instructions to find reg number and checking helped if they fit to my fridge. It was very easy and shelves fit perfect. Thank you.
Community member 
1 Reviews
Fast delivery and easy too order
Community member 
1 Reviews
quick easy to order and no hassle
Community member 
5 Reviews
Very good service
Community member 
1 Reviews

Part incorrectly advertised?

I ordered a part advertised on the website as a direct replacement for the one in my model number which had failed, but when received, it was not. In spite of email exchanges, photos and questions to FixPart, I have yet to receive an explanation, although I did receive an "apology" for the delay.