FixPart.co.uk- Logo - reviews

FixPart.co.uk 
Reviews:

8,170 reviews in the last 12 months20,086 total reviews  

FixPart.co.uk- Logo - reviews

FixPart.co.uk 
Reviews:

8,170 reviews in the last 12 months20,086 total reviews  

Review summary

Customers mostly report positive experiences with FixPart.co.uk. Customers frequently praise the fast delivery, the website's effective search functionality and helpful diagrams, the helpful and responsive support staff, the fair or lower prices compared to other sources, the secure and protective packaging, and the overall fit and function of the parts. Many also report satisfaction with the returns and refund process. However, some customers experience delivery delays or mismatched delivery estimates, difficulty with unclear product naming or missing details, slow replies or insufficient communication from support, issues with incorrect or incomplete items, surprise extra costs such as shipping, expensive parts, and difficulties with returns due to policies or communication. A few also mention receiving damaged or excessively packaged items.

This text was automatically created by an AI system from user reviews.

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Reviews for fixpart.co.uk/en

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Community member 
2 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews

Excelent service for Neff parts

easy to find the part i needed. Quick delivery well packaged as the item was oven door glass. Also online video of you to install write there on the order page. Repair done, no problems. Thanks
Community member 
1 Reviews

Snapped belt

Belt snapped on my AEG tumbler dryer googled replacement parts ordered and payed for belt It came very quickly and I repaired tumble drier same day. 5 star service which I would use again
Community member 
1 Reviews
Very quick service and part was as described
Community member 
2 Reviews
Great product delivered on time
Community member 
1 Reviews
Right price and deliver on time.
Community member 
1 Reviews
Absolute terrible customer service!! I ordered a glass hob replacement. It was delivered broken, so i emailed photos of it to fixpart. Then they came back and asked for more pictures of the damaged item and photos of the box & label on the box. I supplied these, then they came back and said i have to wait for an investigation to happen and they was contacting the delivery company. I explained that this was unacceptable and i needed a replacement asap as i have 3 young children and require the replacement to prepare meals. Then they cabe back again and stated i need to write a letter & sign the letter stating the item was broken when it was delivered & they want more pictures of the damaged item. You can see picture below of the damaged item, i dont know why they would need more evidence than that or what possible picture could show more how its damaged!! I dont see why i should write any letter, this has cause me so much inconvenience and I'm still without my order and still dont even know when they are going to send a replacement. Theres no number to call to speak to anyone so theres nothing i can do apart from keep reply to the irritating emails i keep getting until hopefully they send the a new hob that isn't broken
Community member 
2 Reviews

All good

Easy to use website.very efficient service.Arrived quickly, well packed.
Community member 
1 Reviews
Take ages to reply to contacts
Community member 
1 Reviews

Bosch oven seal

The oven seal was described as being right for my oven, the dimensions were given, and it was easy to fit. I would have liked to have known whether I should have used a sealant as well. Time will tell.
Community member 
1 Reviews

Dryer fixed

Part arrived on time, as described, and fixed the tumble dryer
Community member 
1 Reviews
Ordering was easy and came next day goid service
Community member 
1 Reviews

Kettle Filter

Found the site after googling the serial number of a kettle filter - looked similar so I ordered it just to see. Fits perfectly and shipping was quick - 5 Stars *****
Community member 
2 Reviews

Does not send return labels for a refund

Please reply to your emails, been trying for a week to get a return slip for a part that I wrongly ordered still unopened
Community member 
1 Reviews
Sent wrong part and never issued refund or replacement…asked for Phots and messed me around …avoid
Community member 
1 Reviews
Delivery was fast and the product was very well packed
Community member 
2 Reviews
Quick delivery