FixPart.co.uk- Logo - reviews

FixPart.co.uk 
Reviews:

8,170 reviews in the last 12 months20,086 total reviews  

FixPart.co.uk- Logo - reviews

FixPart.co.uk 
Reviews:

8,170 reviews in the last 12 months20,086 total reviews  

Review summary

Customers mostly report positive experiences with FixPart.co.uk. Customers frequently praise the fast delivery, the website's effective search functionality and helpful diagrams, the helpful and responsive support staff, the fair or lower prices compared to other sources, the secure and protective packaging, and the overall fit and function of the parts. Many also report satisfaction with the returns and refund process. However, some customers experience delivery delays or mismatched delivery estimates, difficulty with unclear product naming or missing details, slow replies or insufficient communication from support, issues with incorrect or incomplete items, surprise extra costs such as shipping, expensive parts, and difficulties with returns due to policies or communication. A few also mention receiving damaged or excessively packaged items.

This text was automatically created by an AI system from user reviews.

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Reviews for fixpart.co.uk/en

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Community member 
1 Reviews
Once the part replaced it started to work immediately. Many thanks Jas
Community member 
2 Reviews
Delivered promptly and in excellent condition
Community member 
1 Reviews
Community member 
1 Reviews
Simple website linked to equipment model Number and locating required part to purchase. Delivered within one week of ordering.
Community member 
2 Reviews
Very surprised at the cost of the product I ordered, but with no quibble I received a refund within days.
Community member 
1 Reviews
Good price, quick delivery, well packaged.
Community member 
1 Reviews

Serious lack of customer service and refund request is being ignored

I have tried on three occasions to get a response to a straight forward request for a refund of the cost of the item that is not fit for purpose and instructions on how to return this back. I have not received a response and I'm completely dissatisfied by this as this breaks the Sales of Goods Act under UK law. This is not the service I expect and there's no telephone number to call to follow this up. I need a response to the above as soon as possible.
Community member 
2 Reviews
Easy to use website was able to identify the correct parts. Parts arrived quickly and were correct. Excellent service all round
Community member 
2 Reviews
Paying for item worked, but as yet have not received goods. In fairness a 5 to 6 week lead time was quoted. If the item arrives within the quoted lead time and is correct and in good condition I would gladly upgrade to 5 stars.
Community member 
1 Reviews
Quick delivery, the part fits like a glove, the small seals are not included. Happy with the purchase. Delonghi Dinamica S
Community member 
1 Reviews

As described, compatible parts

As described, the part finder and compatibility tool are accurate. Fast delivery. Good price. Thanks 👍
Community member 
1 Reviews

Element of surprise

Ordered oven element, delivered very quickly, works perfectly, good price
Community member 
2 Reviews
Community member 
1 Reviews
Needed a part for my 5 year old candy washing machine. Found one at a reasonable price and it came 2 days later. Great service.
Community member 
1 Reviews
Ordered the part on line. Arrived in 3 days as stated. DPD give me a time slot Part got delivered What’s not to like
Community member 
1 Reviews
A great web site and ordered the part I needed with no problem and fitted a treat on the washing machine many thanks 👍
Community member 
1 Reviews
Ordering was easy and came next day goid service
Community member 
1 Reviews
It was the right part! Hooray! Thank you 🙏
Community member 
1 Reviews
Community member 
1 Reviews