Customers mostly report positive experiences with FixPart.co.uk. Customers frequently praise the fast delivery, the website's effective search functionality and helpful diagrams, the helpful and responsive support staff, the fair or lower prices compared to other sources, the secure and protective packaging, and the overall fit and function of the parts. Many also report satisfaction with the returns and refund process.
However, some customers experience delivery delays or mismatched delivery estimates, difficulty with unclear product naming or missing details, slow replies or insufficient communication from support, issues with incorrect or incomplete items, surprise extra costs such as shipping, expensive parts, and difficulties with returns due to policies or communication. A few also mention receiving damaged or excessively packaged items.
This text was automatically created by an AI system from user reviews.
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Reviews for fixpart.co.uk/en
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Community member
1 Reviews
No Goods No Refund No Response to Messages A SHAMBLES
Answer by FixPart.co.uk
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know.
Orgesa, FixPart customer service
Community member
2 Reviews
No issues with the part ordered.
Community member
1 Reviews
I feel robbed and violated
Community member
1 Reviews
Delivered as promised
Community member
1 Reviews
The part I ordered fit my fridge and has hopefully stopped the leak from the drip pan - the previous one had broken leaving a hole the liquid came out of instead of evaporating as it should.
Delivery was good and info was good. Only issue was the price - think I could have got the same part cheaper elsewhere.
Community member
1 Reviews
Poor delivery service took 5 days to arrive and then arrived damaged!
No reply to emails asking for delivery information.
I think I will purchase from another supplier in future who doesn’t use DPD
Community member
2 Reviews
not yet received it
Community member
1 Reviews
Great service
Community member
1 Reviews
Great service, great price
The part arrived within a few days as promised without any issues, great service. The price was a lot cheaper from them as well.
Community member
1 Reviews
Ordered a Hisense door seal for our Smeg fridge freezer at a fraction of the cost of the original part. Fits perfectly 👍🏻
Community member
1 Reviews
Still waiting on parts
Slow communication
Still dont know when to expect part or what address it is being delivered to!
Community member
1 Reviews
The item was as described and arrived earlier than expected. Excellent customer service.
Community member
1 Reviews
Quick and efficient
Community member
1 Reviews
I ordered a shelf for my refrigerator, it was easy to find the exact part to fit the model and the service was very quick and efficient. I would recommend this company .
Community member
1 Reviews
Absolutely no issues with service. Web site worked well and delivery of part fell within the stated time scale.
Community member
1 Reviews
Really impressed. Order delivered within 48hrs. Will definitely use again.
Community member
1 Reviews
I bought a lead for my Braun head shaver I gave them the number 5514 I got sent the wrong lead now I have to send it back I don’t have a printer so I will have to pay for a print out to send the lead back not happy
I bought a lead for my Braun head shaver
I I gave
Community member
2 Reviews
Great part straight forward replacement
Community member
1 Reviews
Community member
2 Reviews
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