Customers mostly report positive experiences with FixPart.co.uk. Customers frequently praise the fast delivery, the website's effective search functionality and helpful diagrams, the helpful and responsive support staff, the fair or lower prices compared to other sources, the secure and protective packaging, and the overall fit and function of the parts. Many also report satisfaction with the returns and refund process.
However, some customers experience delivery delays or mismatched delivery estimates, difficulty with unclear product naming or missing details, slow replies or insufficient communication from support, issues with incorrect or incomplete items, surprise extra costs such as shipping, expensive parts, and difficulties with returns due to policies or communication. A few also mention receiving damaged or excessively packaged items.
This text was automatically created by an AI system from user reviews.
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Reviews for fixpart.co.uk/en
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Community member
1 Reviews
Website posts a next working day delivery! In fact it was several days later when the parcel arrived. Perhaps you should change the description on the website?
Community member
1 Reviews
Great service
Very efficient and fast next day delivery. OEM part as described. Replacement part fitted perfectly.
Community member
1 Reviews
Excellent
Nothing. Part found. Delivery within the time schedule. Excellent service .
Community member
2 Reviews
The response to any problems is too slow & no contact number makes it even more difficult to sort problems out. Wouldn’t use them again for this simple issue
Community member
1 Reviews
They had a thermostat for my fridge that no one else could get. Good price quick delivery and fridge fixed.
Thank you
Community member
2 Reviews
I ordered my item and got it in 2 days, including weekend
Community member
1 Reviews
Community member
1 Reviews
Very quick delivery, postage expensive.
Very quick delivery, but the part had no earthing attachment and looks different from my old one which I am replacing, despite it specifying it’s correct for my make and model. No instructions or suggestion as to what to do with my earthing wire. Does it just hang down at the back of a hot oven? Seems dangerous to me. I’m fitting the part myself and have been very confused and upset. I will return it and order a generic part I think with an earthing attachment.
Community member
1 Reviews
Great service
Found just what I needed via a simple search. The item was received in a couple of days. Exactly what was needed.
Community member
1 Reviews
The service was described & kept to
The service was described & kept to, you done what it said on the label
Community member
1 Reviews
Still not delivered. Not even going to be shipped for ANOTHER 8 weeks.
Answer by FixPart.co.uk
Good day, I am sorry to hear that. We have contacted you to see what we can do for you. Our apologies for the inconvenience.
Orgesa, FixPart customer service
Community member
1 Reviews
Part did not fit and the returns process is not straightforward
Community member
1 Reviews
When I opened the package unwrapped it found that the item had a crack in it not enough packaging was used to protect the item came in a flimsy box unfortunity won't purchase any thing from U again
Community member
1 Reviews
Couldnt have been better ! Arrived the next morning ,superfast !!!!!
Community member
1 Reviews
The new part arrived quickly and well packaged perfect
Community member
1 Reviews
Community member
1 Reviews
Community member
2 Reviews
Community member
1 Reviews
Community member
1 Reviews
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