FixPart.co.uk- Logo - reviews

FixPart.co.uk 
Reviews:

7,956 reviews in the last 12 months19,763 total reviews  

FixPart.co.uk- Logo - reviews

FixPart.co.uk 
Reviews:

7,956 reviews in the last 12 months19,763 total reviews  

Review summary

Customers mostly report positive experiences with FixPart.co.uk. Customers frequently highlight the ease of finding and confirming the correct part for their appliance, as well as the website's user-friendly navigation and clear ordering process. Many also appreciate the prompt, helpful, and knowledgeable customer service, and most are pleased with the prompt or early delivery of their orders. Prices are generally considered reasonable or competitive, and secure, protective packaging is commonly noted. The efficient processing of returns and refunds is also a positive aspect for many. Some customers, however, mention occasional mismatches or incomplete product information, and difficulty finding specific items or suggest improvements to search functions. There are reports of delays or longer-than-expected shipping times, especially for international shipments. While customer service is often praised, others express frustration about slow replies or lack of proactive communication. Certain parts are noted to be expensive, with shipping and handling fees adding significant cost. A minority of customers report excessive or damaged packaging, and some experience delays or confusion during the return process.

This text was automatically created by an AI system from user reviews.

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Reviews for fixpart.co.uk/en

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Community member 
1 Reviews

two oven shelves …

placed an order for two oven shelves on Friday and received them on Wednesday perfect fit and very happy with them, same cannot be said about the delivery by DPD who claimed they could not find my address so i got items delivered to local post office which is two minutes from my clearly marked address but that is not the suppliers fault i will purchase from them again if i need any parts in future
Community member 
1 Reviews

Fridge drawer found!

It was easy to find the replacement fridge drawer I needed. The ordering process was straightforward and the item was delivered as advised. Simple excellent service.
Community member 
1 Reviews

Surprisingly fast and reliable delivery

One star removed due to the lack of clarity in product descriptions. Two parts were listed and basically identical but different prices. Wasn't sure if product was for a pair or a single product. Ended up that one was the left and the other was the right and I nearly ordered the wrong one, luckily I worked it out in time. FixPart, please look at your descriptions and make them more obvious - we do not know the product detail that you do. The products received were perfect, original parts.
Community member 
1 Reviews
A very good experience my part arrived quickly and very well packaged the tracking information was very good thank you very much
Community member 
3 Reviews
Found FixPart after extensively searching online for a replacement shelf for my Samsung Fridge Freezer. Every other site was considerably more expensive therefore ordered from FixPart as they were by far the most competitively priced seller & can't say I was disappointed! The ordering process was excellent as was pricing & delivery was also above the expected norm. The part arrived slightly later than advised but this due to DPD and not FixPart themselves & the item as advertised was a genuine replacement part from Samsung not some facsimile of the real item. Would & will highly recommend this company to friends & family or anyone else for that matter who may require any spare appliance parts for their household. Keep up the good work to the FixPart team! From a satisfied customer.
Community member 
1 Reviews
I don’t use it I bought it to mum I hope she like it. She lost the parts when she moved to new home. Since then she never used the machine. My sister told me she can’t get the part. Thank to you guys I got them.
Community member 
1 Reviews
The new part is a perfect fit, an identical part as the original item for our Siemens microwave, great service and fast delivery.
Community member 
1 Reviews
Very easy to order the replacement part which was good value and arrived quickly despite coming from overseas. Excellent service.
Community member 
1 Reviews

Excellent Service, Fantastic Website

I was really struggling to find the part i was looking for , the website was excellent and very helpful, would highly recommend, fantasic service
Community member 
1 Reviews
All new parts have been change last week- Dishwasher does work very well-parts are much better than original one -very solid makes from a better material. Thank You very much indeed for help Regards Pawel
Community member 
1 Reviews
The part I received was not correctly manufactured. The bottom drain hose hole was completely sealed with rubber. I have had to cut away the excess rubber to make the drain work. I contacted you to advise, but have had no response. I am an engineer so I am competent enough to recognise this as an issue, and resolve it. The average diy person would not be. This part would not work if this has not been done
Community member 
2 Reviews
Obviously a modified part, smeg not telling us the catch as an issue with melting electric wise. Well impressed. That’s
Community member 
1 Reviews
without their knowledge, I probably end up buying tens of wrong products. She is excellent and couldn't praise her enough for her help.
Community member 
2 Reviews

Tumble dryer door sensor

Fast and easy delivery found the part needed easily all round great service part fitted and tumble dryer now up and running again.
Community member 
1 Reviews

Rare dishwasher fixed.

I needed a basket for an old slimline dishwasher. The original manufacturer seemed to have given up on it. Web searches were a nightmare due to most sites having sloppy listings and incomplete info. Yours was accurate and included the model number I was looking for. Ordering was straightforward, a good quality basket arrived within a day or two and fitted perfectly. Your great system has restored my faith in internet shopping.
Community member 
1 Reviews
Absolutely perfect fit for my Samsung washing machine and less than half the price of others. Went on really easy once I figured out how I took the old one off 🤣 this was my fault and not the products. Pay attention when removing your old seal. Top quality product
Community member 
1 Reviews
Excellent Ordering was straightforward Was kept up to date with process and delivered in good time Good job
Community member 
1 Reviews
finding the part i needed, pointing out the hidden cost before check out, packing was over over kill, the price for the items wasnt cheap
Community member 
2 Reviews

Freezer drawer

Excellent service with great communication and prompt delivery.Packaged really well and a perfect fit and quality.
Community member 
2 Reviews
Great service. Found the genuine replacement part on this website and placed the order. Arrived next day. Packed to a good standard and product in perfect condition. Fitted in 2 mins. Up and running. Highly recommended.