Customers mostly report positive experiences with FixPart.co.uk. Many customers praise the fast delivery times, user-friendly website navigation, helpful diagrams and search functions for finding correct parts, responsive customer support, good value pricing, and effective packaging that protects items. Additionally, the efficient handling of returns and refunds is appreciated by some.
However, some customers experience delivery delays or slow updates, difficulty identifying the right parts due to insufficient descriptions, slow replies or lack of phone support from customer service, challenges in finding specific items on the website, compatibility issues or missing components with certain parts, high prices or shipping costs, excessive or damaged packaging, and delays or issues with returns and refund policies.
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Reviews for fixpart.co.uk/en
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Community member
1 Reviews
Expedited delivery, even with only a couple of days left before Christmas.
Community member
1 Reviews
easy to order prompt delivery
Community member
1 Reviews
Community member
2 Reviews
Community member
4 Reviews
Community member
1 Reviews
Community member
1 Reviews
Community member
1 Reviews
Brilliant service !
Had to refurbish an extractor hood in property we'd just moved in to. Was considering full replacement but managed to get all the parts - and some of those were pretty tricky - for less cost than the replacement. Great compatibility checker - very impressed with that - and it all works. Only thing is a couple of (presumably) scarce items were quite pricey. Either way, thank you !
Community member
1 Reviews
Your website stated 1 working day…
Your website stated a delivery time of “1 working day”; however, my order, placed on Friday, did not arrive until Wednesday. This does not align with the advertised delivery timeframe.
Additionally, the item appears not to have been in stock as advertised, as it was shipped from outside the UK. This contradicts the impression given on your website regarding stock availability.
Answer by FixPart.co.uk
Good day,
I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know.
Orgesa, FixPart customer service
Community member
1 Reviews
Easy to find the parts I needed, excellent description, parts arrived very quickly, well packaged and Exactly what I needed. Thank you.
Community member
1 Reviews
No problems
Had what I wanted at a price I was prepared to pay.
Community member
2 Reviews
You find the part we required when no one else was prepared to and delivered it us.
Perfect outcome. Well done!
Community member
1 Reviews
Got my product but unfortunately it was wrong , so I will need to return and get the correct part
Community member
1 Reviews
Quick to find the part I needed good price
Quick delivery at a decent price
Community member
1 Reviews
Delivery was quick, and the part was excellent
Community member
1 Reviews
Quick and reasonably oriced
Community member
1 Reviews
Very pleased
I am very pleased with my experience of ordering from FIX PART.
I was informed of my orders process and the order came quickly. I will definitely be ordering from them in the future.
Community member
1 Reviews
Very quick dispatch of in-stock product. Slightly more expensive than other sources but they actually had the goods! You pay for what you get.
Community member
1 Reviews
Available parts at the right price, quick delivery, easy to install. Dishwasher was fixed and my wife is happy!
Community member
1 Reviews
should have delivered to local shop but delivered direct to our address, luckily we were at home
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