Customers mostly report positive experiences with FixPart.co.uk. Many customers praise the fast delivery times, user-friendly website navigation, helpful diagrams and search functions for finding correct parts, responsive customer support, good value pricing, and effective packaging that protects items. Additionally, the efficient handling of returns and refunds is appreciated by some.
However, some customers experience delivery delays or slow updates, difficulty identifying the right parts due to insufficient descriptions, slow replies or lack of phone support from customer service, challenges in finding specific items on the website, compatibility issues or missing components with certain parts, high prices or shipping costs, excessive or damaged packaging, and delays or issues with returns and refund policies.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for fixpart.co.uk/en
Sort by
Community member
2 Reviews
You find the part we required when no one else was prepared to and delivered it us.
Perfect outcome. Well done!
Community member
1 Reviews
Exactly what I wanted delivered in reasonable time
Community member
1 Reviews
I ordered a part for my washing machine , and the service I received was scandalous,I sent fix part numerous emails about the part they were sending
me, and it was like I was on another planet as they totally refused to answer not one but three emails I sent to them , I would advise strongly to stay well away from fix part and go to a reputable company because if it’s the wrong part they send you, there is little or no chance of phoning or getting an email from this sham company
Answer by FixPart.co.uk
Good day, I am sorry to hear that.
We have contacted you to see what we can do for you. Our apologies for the inconvenience.
Orgesa, FixPart customer service
Community member
1 Reviews
The box was left outside our building.
We were lucky, our neighbour recognised our name and brought it inside.
Is this a top standard delivery?
Please add the telephone number of the clients to your delivery order so that the driver could contact in such cases.
Community member
1 Reviews
Excellent company and service. Wide range of products available and a very swift and efficient delivery of the part ordered.
Community member
2 Reviews
It was delivered on time and fits like a glove
Community member
2 Reviews
Very helpful, professional and great follow up service
When I returned an item that was not matching, I received an email suggesting the right part for my appliance!
Community member
1 Reviews
Excellent service - web site easy to use and quick delivery - thanks
Community member
1 Reviews
Very good service
Nothing. Easy to order and part arrived very promptly
Community member
1 Reviews
Everything was ok
Community member
2 Reviews
A UK website that promises 2-4 day delivery my part took 8days and come from Italy then through France before reaching the UK. Very unhappy and feel I have been deceived
Community member
1 Reviews
Replacement part was an exact replacement for the part I needed .Great product fast delivery well packed
Community member
1 Reviews
VERY late delivery for such a small part not impressed at all. Wont use you next time.
Community member
1 Reviews
Great product arrived in good time
Community member
1 Reviews
Your quick response
Community member
1 Reviews
Fast delivery
Community member
1 Reviews
Cant review something not here yet.
Difficult to rate a service when the order has not yet arrived. why not wait for the order to be delivered my order is not yet overdue. Another idea might be to briefly describe the item incase other items are due.
Community member
1 Reviews
Good quality item at good price. Product matches description, very happy with my purchase and I'll buy from you every time I need it. Highly recommended seller
Community member
1 Reviews
Ordered new shelf for the fridge in our motorhome. Order process was easy and delivered quickly, packaged well so arrived safely
Community member
1 Reviews
Perfect
Loved the fact they had the part and it came so quick. As far as I can see no improvements needed 10 out of 10
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.
