Customers mostly report positive experiences with FixPart.co.uk. Many customers praise the fast delivery times, user-friendly website navigation, helpful diagrams and search functions for finding correct parts, responsive customer support, good value pricing, and effective packaging that protects items. Additionally, the efficient handling of returns and refunds is appreciated by some.
However, some customers experience delivery delays or slow updates, difficulty identifying the right parts due to insufficient descriptions, slow replies or lack of phone support from customer service, challenges in finding specific items on the website, compatibility issues or missing components with certain parts, high prices or shipping costs, excessive or damaged packaging, and delays or issues with returns and refund policies.
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Reviews for fixpart.co.uk/en
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Community member
1 Reviews
First class service. Very good website
Community member
1 Reviews
Small Bosch part
Was correct item & fast delivery!
Community member
1 Reviews
Fast delivery but over priced
Community member
1 Reviews
Fast and professional service
Fast service
Community member
1 Reviews
I fond theme quick to reply to my question all in all good experience
I fond
Community member
1 Reviews
Spent a long time looking for a spare part on the Samsung website without success. Visited the Fixpart website and found the part very quickly. Superb service from Fixpart, the parts arriving securely packaged within a few days. Would have no hesitation recommending them.
Community member
1 Reviews
I recieved wrong product and ive been ignored by the team
I recieved wrong product and ive been trying to contact the team to sisue a refund and to proceed with cancellation procedures. this part i recieevd is useless to me.
Answer by FixPart.co.uk
Good day,
I am sorry to hear that you are not satisfied. If you want to return a product and it was ordered incorrectly, you will have to pay the return costs. However, we will refund you the cost of the outward shipment. If you still have questions about this, please let us know.
Orgesa, FixPart customer service
Community member
2 Reviews
Excellent service. Easy identification of necessary spares.
Community member
1 Reviews
Easy to order and quick delivery.
Community member
1 Reviews
Great product arrived in good time
Community member
1 Reviews
Terrible service
So far you have told me a part was available. It was not. You’ve taken our money and not provided a service and you’ve not replied to my complaint. So quite frankly so far you’ve been terrible.
Answer by FixPart.co.uk
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know.
Orgesa, FixPart customer service
Community member
1 Reviews
My dishwasher part arrived quickly, was very easy to fit and works perfectly. The parts description was spot on and exactly the same as the original. Highly recommended.
Community member
1 Reviews
Miele Seal Seal.
The Miele door seal was delivered quickly within two days. The seal was as the original and fitted perfectly.
Community member
1 Reviews
Replacement part was an exact replacement for the part I needed .Great product fast delivery well packed
Community member
1 Reviews
Community member
1 Reviews
Community member
2 Reviews
Community member
1 Reviews
Community member
1 Reviews
Community member
2 Reviews
Very good website enabled me to order the correct part which arrived next day as promised. Thank you
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