Customers mostly report positive experiences with FixPart.co.uk. Many customers praise the fast delivery times, user-friendly website navigation, helpful diagrams and search functions for finding correct parts, responsive customer support, good value pricing, and effective packaging that protects items. Additionally, the efficient handling of returns and refunds is appreciated by some.
However, some customers experience delivery delays or slow updates, difficulty identifying the right parts due to insufficient descriptions, slow replies or lack of phone support from customer service, challenges in finding specific items on the website, compatibility issues or missing components with certain parts, high prices or shipping costs, excessive or damaged packaging, and delays or issues with returns and refund policies.
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Reviews for fixpart.co.uk/en
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Community member
1 Reviews
Do not buy from this company
This is the worst company that I have tried to buy from, I ordered a glass oven panel and received washing machine door,ci understand people make mistakes but now you cannot phone, there is no phone numbers only emails I sent email 3 days ago and they still haven't responded. I will not buy from this company again. The picture is not what I ordered. Then to rub salt in the wounds they ask you to rate the purchase when they haven't contacted me to solve this problem
Community member
1 Reviews
Delivered the door seal for my washing machine quickly.
Instruction video for installing available also.
Really good service. 10/10
Community member
1 Reviews
Quick and efficient service. Found part really easily and it was delivery quickly.
Community member
1 Reviews
Part was easy to find, fitted perfectly and arrived within 24 hours A++++
Community member
1 Reviews
Swift response
Community member
1 Reviews
Community member
1 Reviews
Community member
1 Reviews
Community member
1 Reviews
Community member
1 Reviews
Community member
1 Reviews
Community member
1 Reviews
Refund
Shit
I asked for a refund because you offered me a refund. Then it took you 3 days to reply and delivered the item which you said was out of stock. So I still want a refund and rubbish service. The glass doesn’t fit. So still want a refund.
Answer by FixPart.co.uk
Good day, I am sorry to hear that. We have contacted you to see what we can do for you. Our apologies for the inconvenience.
Orgesa, FixPart customer service
Community member
2 Reviews
A trusted site for parts.
Item as described and it was nice to have the check compatibility function. Item arrived in good time and was relatively simple to fit.
Community member
1 Reviews
Very quick delivery. I have ordered from you twice now and each time has been perfect. Would 100% recommend.
Community member
1 Reviews
Needed the part urgently, and it was delivered the very next day
Thank you
Community member
1 Reviews
Great price and excellent delivery time I would recommend to everyone.
Community member
1 Reviews
Very happy with the service we received.
Community member
1 Reviews
A very prompt and uncomplicated experience with FixPart! I ordered replacement mica plates to the UK, receiving shipping confirmation, a tracking code and delivery of my order within only a few days. I highly recommend this company, their service is faultless.
Community member
1 Reviews
Took a while to establish exact part required even after sending photos and model numbers etc.
However, helpful staff enabled me to choose the right part.
Community member
1 Reviews
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