Customers mostly report positive experiences with FixPart.co.uk. Many customers praise the fast delivery times, user-friendly website navigation, helpful diagrams and search functions for finding correct parts, responsive customer support, good value pricing, and effective packaging that protects items. Additionally, the efficient handling of returns and refunds is appreciated by some.
However, some customers experience delivery delays or slow updates, difficulty identifying the right parts due to insufficient descriptions, slow replies or lack of phone support from customer service, challenges in finding specific items on the website, compatibility issues or missing components with certain parts, high prices or shipping costs, excessive or damaged packaging, and delays or issues with returns and refund policies.
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Reviews for fixpart.co.uk/en
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Community member
1 Reviews
Community member
2 Reviews
Community member
1 Reviews
Needed a new dishwasher rack as mine
had gone rusty.. ordered on line on Sunday
and received on Wednesday. Very easy and simple
Community member
1 Reviews
Quick delivery but outrageous shipping costs
The lightbulb worked as expected, but the shipping cost for such a tiny item cost as much as the item itself.
Community member
1 Reviews
Arrived on time & it fits perfectly
Community member
2 Reviews
Community member
1 Reviews
Quick delivery, item just as needed.
(Maybe excessive packaging for 2 small parts)
Community member
2 Reviews
Quick delivery and decent price
Community member
1 Reviews
I would have given zero stars if it was an option!!
I still haven't received my order. I have e-mailed you twice and had no response to resolve the matter.
My order according to the tracker has been up and down the country and has been in Leeds since last Friday. I have asked twice for a replacement sending next day delivery, I suggest you use a different delivery service. In the mean time I have a family and haven't been able to use my washing machine all this time. NOT GOOD ENOUGH!!
Answer by FixPart.co.uk
Good day,
I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery is slightly delayed, for which we apologise. We have sent you additional information regarding the delivery.
Orgesa, FixPart customer service
Community member
1 Reviews
Was able to find the parts I needed on website. And kept up to date with delivery times.
Community member
1 Reviews
It was easy to find correct part and really fast delivery.
Community member
1 Reviews
Parts identified and received
Turned out to be really good after a rocky start. I’d sent a detailed description of requirements and photographed the label so all the appliance records were available. Instead of a prompt response we had some toing and froing, after which we got the answer we were expecting in the first place. All went well after that.
Community member
1 Reviews
Package arrived on time and good conditions.
Community member
1 Reviews
Community member
1 Reviews
Community member
2 Reviews
Community member
1 Reviews
Community member
1 Reviews
Community member
1 Reviews
The Only Place On-Line I Could Find this Double Thermocouple
The only place I could find the double thermocouple I needed. However, the listing indicated 1 - 3 days delivery, but then 3 - 5 days once ordered, since it was despatched from France.
Community member
1 Reviews
Easy website, quick order and delivery thankyou
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