Customers mostly report positive experiences with FixPart.co.uk. Many customers praise the fast delivery times, user-friendly website navigation, helpful diagrams and search functions for finding correct parts, responsive customer support, good value pricing, and effective packaging that protects items. Additionally, the efficient handling of returns and refunds is appreciated by some.
However, some customers experience delivery delays or slow updates, difficulty identifying the right parts due to insufficient descriptions, slow replies or lack of phone support from customer service, challenges in finding specific items on the website, compatibility issues or missing components with certain parts, high prices or shipping costs, excessive or damaged packaging, and delays or issues with returns and refund policies.
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Reviews for fixpart.co.uk/en
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Community member
1 Reviews
Hisense oven inner glass
Receive the products as described. Prompt and efficient delivery, I would certainly use their services again competitively priced
Community member
2 Reviews
The part fitted perfectly and considering it came from France it did not take much time to arrive. Thank you.
Community member
1 Reviews
Still fits relatively old fridge but really expensive
Community member
1 Reviews
Parts didn't fit
Community member
2 Reviews
Community member
1 Reviews
Quicker delivery
Community member
1 Reviews
Very slow to supply the requested part and I had to chase twice before delivery. Not kept up to date by the company. Part ordered in late January eventually arrived in March
Answer by FixPart.co.uk
Good day,
I am sorry to hear that you did not receive your order on time. I see that there was indeed some delay because the product was out of stock. Our sincere apologies for that. I see that your order has now been delivered. If there is still something wrong, please let us know.
Orgesa, FixPart customer service
Community member
1 Reviews
Easy to find what I needed, part arrived quickly and good quality
Community member
1 Reviews
Excellent! Exactly as described, I am grateful and happy!🙏🏻
Community member
1 Reviews
Very fast delivery
Super care on package 📦
Community member
2 Reviews
Easy web site, very helpful and fast delivery.
Community member
1 Reviews
Arrived in 2 days ! Fitted perfectly all good
Community member
1 Reviews
Community member
1 Reviews
Item said it was in stock and still dose with 1to 2 day delivery a week later still not got it I did get confirmation or handed to Royal Mail with tracking but I couldn’t track the item contacted the company they came back the next day to say it was out of stock and there supplier has been slow to get item out for delivery that’s why they didn’t contact me about the out of stock item mmmm even when it said in stock and they had handed the item to Royal Mail so still waiting for delivery
Answer by FixPart.co.uk
Good day, I am sorry to hear that. We have contacted you to see what we can do for you. Our apologies for the inconvenience.
Orgesa, FixPart customer service
Community member
1 Reviews
Really easy to find the relevant part new door for an LG washing machine from the catalogue and it was received quickly and efficiently!
Community member
1 Reviews
As described. Proper job
As described
Best online price
Had service personel reply to email between Xmas and new year
Community member
2 Reviews
Easy to order, listing ect comprehensible, delivery swift
Community member
1 Reviews
Perfect part, delivered quickly, well packaged.
Community member
1 Reviews
Community member
1 Reviews
ORDER 202606931560
Good afternoon - I placed this order and paid extra to have delivery as soon as possible. I have waited a full week now, and there is no sign of your delivery of the products. Interestingly I received an email today asking me to rate your service and the product - both of which at this time are non-existent. Please can you advise when you think this delivery will arrive?
How long does a delivery actually take?
Why has there been no update or tracking on the delivery?
Should I be expected to wait more than a week and then still be asked to provide a review of your services?
Answer by FixPart.co.uk
Good day,
I am sorry to hear that. We have contacted you to see what we can do for you. Our apologies for the inconvenience.
Orgesa, FixPart customer service
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