Customers mostly report positive experiences with FixPart.co.uk. Many customers praise the fast delivery times, user-friendly website navigation, helpful diagrams and search functions for finding correct parts, responsive customer support, good value pricing, and effective packaging that protects items. Additionally, the efficient handling of returns and refunds is appreciated by some.
However, some customers experience delivery delays or slow updates, difficulty identifying the right parts due to insufficient descriptions, slow replies or lack of phone support from customer service, challenges in finding specific items on the website, compatibility issues or missing components with certain parts, high prices or shipping costs, excessive or damaged packaging, and delays or issues with returns and refund policies.
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Reviews for fixpart.co.uk/en
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Community member
1 Reviews
Community member
1 Reviews
Small issue, but not drastic
Bucket depth slightly short and applies pressure to 4 and 6 pint carton of milk. Otherwise perfect.
Community member
1 Reviews
Haven't received this item yet.
Royal mail says delivered. But certainly not to this address,
Answer by FixPart.co.uk
Good day,
I am sorry to hear that. We have contacted you to see what we can do for you. Our apologies for the inconvenience.
Orgesa, FixPart customer service
Community member
2 Reviews
Perfect part for fridge freezer and well packaged for being glass
Community member
2 Reviews
Item as described and delivered in a punctual manner,thx.
Community member
1 Reviews
Community member
1 Reviews
Unfortunately charged postage to return an item they sent which didn’t fit .
Community member
1 Reviews
Part fits perfectly, quick delivery, reasonably priced so good enough for me.
Community member
2 Reviews
Very prompt delivery, and the delivery driver used common sense when leaving the parcel even though I had told him where it could be left.
Community member
2 Reviews
Items were delivered quickly.
Items were delivered much sooner than expected and were soon in service. Thanks FixPart.
Community member
1 Reviews
Still fits relatively old fridge but really expensive
Community member
1 Reviews
Recently ordered a replacement freezer drawer. Easy to source details of appliance. Quick delivery. Fits perfectly. Will use this company again.
Recently ordered a
Community member
1 Reviews
Parts didn't fit
Community member
5 Reviews
Fast delivery
Community member
1 Reviews
Good but slow
Just took weeks to arrive and they charged more to use paypal... which made me suspicious! but the part did arrive and it fitted perfectly and my device now works.
Community member
2 Reviews
Fast and good service
I will introduce to others
Community member
1 Reviews
Very slow to supply the requested part and I had to chase twice before delivery. Not kept up to date by the company. Part ordered in late January eventually arrived in March
Answer by FixPart.co.uk
Good day,
I am sorry to hear that you did not receive your order on time. I see that there was indeed some delay because the product was out of stock. Our sincere apologies for that. I see that your order has now been delivered. If there is still something wrong, please let us know.
Orgesa, FixPart customer service
Community member
1 Reviews
New freezer seal
The seal fits well and replaces the old one that had split, my fridge freezer is a belling 811 which I have had for some years . The only down side is I thought you got 2 for the price as I needed one for the fridge also.
The ordering was easy and the delivery was fast . Thankyou for your service.
Community member
1 Reviews
FIXPART had the exact part required.
Thought i would not be able to find the intended part for an approximately 14yr old fridge/freezer but FIXPART had the exact part required available and in stock.
As the part was fragile it was packaged appropriately for a relatively quick delivery.
Great service and thankyou.
Community member
1 Reviews
Great purchasing experience and top quality goods
The purchasing experience was great with a very easy to use website and a very smooth purchasing process. The items arrived within the expected delivery window and were well packaged resulting in no damage to them.
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