Customers mostly report positive experiences with FixPart.co.uk. Many customers praise the fast delivery times, user-friendly website navigation, helpful diagrams and search functions for finding correct parts, responsive customer support, good value pricing, and effective packaging that protects items. Additionally, the efficient handling of returns and refunds is appreciated by some.
However, some customers experience delivery delays or slow updates, difficulty identifying the right parts due to insufficient descriptions, slow replies or lack of phone support from customer service, challenges in finding specific items on the website, compatibility issues or missing components with certain parts, high prices or shipping costs, excessive or damaged packaging, and delays or issues with returns and refund policies.
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Reviews for fixpart.co.uk/en
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Community member
1 Reviews
Easy to order and the part turned up on time.
Community member
2 Reviews
Genuine parts and fast delivey
Community member
2 Reviews
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1 Reviews
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1 Reviews
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1 Reviews
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1 Reviews
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1 Reviews
Community member
1 Reviews
Online part was easy to find even though it was an updated from original came on time and fitted same day worked like a dream no problems would use again defo with service like that you just cant beat it
Community member
1 Reviews
Really poor communication. The part was due to arrive within 48 hours but was sent 8 days after the order and has still not arrived, although Royal Mail say they delivered. After repeated emails to Fixpart, customer service eventually replied saying I need to fill in anattached form, and yet nothing was attached. I want my money back and won't be using Fix part again.
Answer by FixPart.co.uk
Good day, I am sorry to hear that you have not yet received your order. We are currently in contact with the carrier and have also reached out to you regarding this matter. We will let you know as soon as we have an update. Nicola, FixPart customer service
Community member
1 Reviews
Fast delivery. Replacement for a remote chewed by my dog! Great service would highly recommend.
Community member
1 Reviews
You had the correct part.
Delivery was 2 weeks - a bit slow. I’m used to Amazon prime.
Community member
1 Reviews
Still waiting for me delivery 🙁
Answer by FixPart.co.uk
Good day, at the time of your order, we unfortunately did not have all products in stock (anymore). The products we did have in stock have already been sent to you, so you don't have to wait for those. The other part of the order will be delivered later. Lauren, FixPart customer service
Community member
1 Reviews
Great service
You had the correct parts for my repair and they arrived well packaged.
Community member
1 Reviews
Perfect fit and speedy delivery.
Community member
1 Reviews
Cooker bulb
Received all packaged well . No issues
A tad expensive though . Needed to take out a second mortgage for a cooker bulb .
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1 Reviews
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1 Reviews
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1 Reviews
Community member
1 Reviews
Item received promptly. Great to be able to order by part number to get exactly what I wanted when the manufacturer couldn't.
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