Customers mostly report positive experiences with FixPart.co.uk. Many customers praise the fast delivery times, user-friendly website navigation, helpful diagrams and search functions for finding correct parts, responsive customer support, good value pricing, and effective packaging that protects items. Additionally, the efficient handling of returns and refunds is appreciated by some.
However, some customers experience delivery delays or slow updates, difficulty identifying the right parts due to insufficient descriptions, slow replies or lack of phone support from customer service, challenges in finding specific items on the website, compatibility issues or missing components with certain parts, high prices or shipping costs, excessive or damaged packaging, and delays or issues with returns and refund policies.
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Reviews for fixpart.co.uk/en
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Community member
1 Reviews
All good !
Community member
1 Reviews
Community member
1 Reviews
Excellent service from start to finish. Was able to check the part would fit and when it came it was perfect. Delivery was so quick, it came the next day! Excellent packaging. Would highly recommend.
Community member
1 Reviews
Pictures enabled me to check that part was exactly what I needed. Price was fair, delivery fast, and part fits perfectly. Couldn't ask for more.
Community member
1 Reviews
Clear website. Excellent comms. Quick service.
Community member
1 Reviews
Fast and reliable
Got the part for our dishwasher way faster than the service people promised, changed it myself - and it works! No complaints whatsoever.
Community member
1 Reviews
The rubber gasket seal design is not as same as the original one, i.e. there is no rubber protruding ring at the edge, and therefore leaking. As I could no longer wait for another part to come due to heavy washing loads that has been getting accumulated, I had no alternative but to fix it with some silicone glue around the edges to stop leaking
Answer by FixPart.co.uk
Good day, all our products are delivered as pictured on the website. If you have any questions about the correct product, please let us know.
Orgesa, FixPart customer service
Community member
1 Reviews
Received the wrong item. I have currently messaged them every day since it was delivered last week and have had an automated response about how busy their customer service is and they will contact me when they can! So I’ve paid for an item, which I haven’t received and cannot speak to anyone about it.
Community member
1 Reviews
Great service ,super fast delivery
The only place I could find the certain part for my washing machine,ordered on the afternoon and arrived next morning.
I fixed it by watching a video and and now all working again .
Community member
1 Reviews
Community member
2 Reviews
Part not yet received, apparently problem with delivery, although address correct.
Part still not received.
Community member
1 Reviews
Neff condenser strip for bottom of oven door
Part was spot on and matched part number on broken one. Quick delivery but pricey.
Community member
1 Reviews
When I thought I’d broke my new coffee machine they had the part to fix it. Part was a perfect replica. Quick delivery
Community member
1 Reviews
Needed a cooker hood motor asap for xmas dinner and was delivered on Xmas eve. Top service and highly recommended
Community member
1 Reviews
Quick delivery, good communication, excellent service.
Community member
1 Reviews
Community member
1 Reviews
Community member
1 Reviews
Community member
1 Reviews
Fast service to replace a broken door catch on my tumble dryer. Uploaded a photo of the model number and they identified the catch needed. Ordered it and it came the next day. Really impressed.
Community member
1 Reviews
Fast delivery, answered my question within a couple of days. Will use again.
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