Customers mostly report positive experiences with FixPart.co.uk. Many customers praise the fast delivery times, user-friendly website navigation, helpful diagrams and search functions for finding correct parts, responsive customer support, good value pricing, and effective packaging that protects items. Additionally, the efficient handling of returns and refunds is appreciated by some.
However, some customers experience delivery delays or slow updates, difficulty identifying the right parts due to insufficient descriptions, slow replies or lack of phone support from customer service, challenges in finding specific items on the website, compatibility issues or missing components with certain parts, high prices or shipping costs, excessive or damaged packaging, and delays or issues with returns and refund policies.
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Reviews for fixpart.co.uk/en
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Community member
1 Reviews
Community member
1 Reviews
Excellent service . Had my oven inner door glass. Dispatched and arrived in time for Christmas. Thank you. Wife very happy.
Found the item I was looking for easily and liked the fact that if it didn't fit for some reason you would refund my purchase. It did fit perfectly and was delivered within 2 days.
Community member
1 Reviews
prompt delivery, however the delivery charge was expensive for a door seal!
Community member
1 Reviews
Took a day long then expected to arrive but I can’t complain
Community member
1 Reviews
Bosch Microwave Door
Door ordered and delivered in good order.
Community member
1 Reviews
Very quick delivery despite time of year and part was exactly correct so dishwasher back into full service.
Community member
3 Reviews
Website and online chat easy to use
Website easy to use. Online chat was very useful so I could order the correct part
Community member
1 Reviews
Very happy with the purchase but the postage cost is too high.
Community member
1 Reviews
Communication was good delivery was quick. Pleased with item.
Community member
1 Reviews
Very quick service, microwave up and running in two days.
Community member
1 Reviews
Fast delivery and a great price
Community member
1 Reviews
Great service
Community member
1 Reviews
I ordered a hoover belt from you on the 26th of April paid over £6 for 1 day delivery to then not receive it till the 29th and it was not the hoover belt I ordered you sent me a random bag of plugs and screws. I’ve emailed numerous times regarding this asking for my actual order to be sent out asap and the delivery to be refunded. I am still waiting for this to happen. Will not be ordering from this site again.
Community member
1 Reviews
Don’t say can deliver in1-3days , then deliver about 7-8 days saying a problem with courier .
Answer by FixPart.co.uk
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know.
Orgesa, FixPart customer service
Community member
1 Reviews
Instant response to receipt of order and part arrived quicker than anticipated
Community member
1 Reviews
Excellent service
Web page simple to use and item delivered quickly.
Community member
1 Reviews
Easy to order the right part. The issue for me was I have an old fridge and I wanted to make sure it was the right part. Fox part allowed me to check this before ordering so I knew it was the right part
Community member
1 Reviews
As described, but delayed
Arrived, but was delayed (hence deduction of one star) but item as described and functional.
Community member
1 Reviews
Easy to find part on line, order and received on time-cannot fault the process!
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