Wifi Smart Home
Reviews:

335 total reviews   65 reviews in the last 12 months

Review summary

Customers consistently praise the quality, responsiveness, and helpfulness of the customer service team, highlighting efficient problem resolution and proactive support. The majority are pleased with the quality, reliability, and stylish design of the products, describing them as well-made and easy to install and operate. Delivery is frequently noted as fast and reliable, and many appreciate the knowledgeable advice, technical guidance, and willingness of staff to assist with specific needs. Some customers experienced initial setup challenges or a learning curve, particularly among older users. Reviews are mixed regarding the clarity of product instructions, with some wishing for more detailed guidance. Additionally, there are mentions of issues or limitations with product compatibility with smart home systems such as Alexa or Siri.

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ReviewsWifi Smart Home

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Excellent Service

I rang with a query and they pointed me to the answer, in both an efficient and friendly way. I ordered the required part from the website, which arrived a day earlier than estimated - excellent service and provision all round.

Reply from Wifi Smart Home

Hi , thanks for your review and I'm glad you were pleased with the service.
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3 Reviews
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Fantastic products and fantastic support too, very quick at responding to email out of hours to deliver first class service.

Reply from Wifi Smart Home

Thanks for your feedback, we're delighted that you're pleased with the service.
Community member 
1 Reviews
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Fair

The service was great. I wanted to product to work with Alexa tho. I think I said this in the query. It doesn't

Reply from Wifi Smart Home

Thanks for your review and sorry you weren't happy with your purchase. If you would like further support please contact us on 01205 580121 or sales@wifi-smart-home.co.uk
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Excellent service, despatched product as promised.

Reply from Wifi Smart Home

Thanks for taking the time to give your feedback, we're delighted you are happy with the experience
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1 Reviews
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Excellent customer service
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1 Reviews
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Excellent customer service

Very responsive and helpful guidance prior to my purchase. Thank you

Reply from Wifi Smart Home

Thanks for your feedback, we really appreciate the review
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WiFi switch

Great service and product

Reply from Wifi Smart Home

Thanks for your feedback, we appreciate the review
Community member 
2 Reviews
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Good quality reliable light switch replacements

Reply from Wifi Smart Home

Thanks for your review, we're glad you are happy with your purchase
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1 Reviews
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Reply from Wifi Smart Home

Thanks for your review, we really value your feedback.
Community member 
1 Reviews
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They offered strong advise to rig my banks of LEDs and pendants.

Reply from Wifi Smart Home

Thanks for your review, we really appreciate the feedback.

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