faitsdarmes.com/en/
Reviews:

978 total reviews   

4.77

Excellent

978 reviews since Apr 23, 2015

5
88 %
4
6 %
3
2 %
2
2 %
1
2 %

Review summary

Customers appreciate the fast and reliable delivery, the good or excellent product quality, and the helpful and responsive customer service. The wide and interesting selection of HEMA gear, combined with the website's clear and easy-to-use design, also receives positive feedback. Communication is noted as professional and informative. Some customers mention occasional delivery delays or wish for more delivery options. A minority report quality control issues with certain items. There are also suggestions for clearer stock status updates, improved delivery communications, and additional website features such as user reviews or better instructions.

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Reviewsfaitsdarmes.com/en/

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Community member 
1 Reviews
 Verified

Good communication and international delivery on hard to find items, one moldy item.

Professional communication. Timely overseas standard delivery. Hard to find items were in stock. The elastic straps on the armguards were moldy upon delivery. I would rather treat the mold or perhaps cut it off and resew a new strap than go through the hassle of returns but is disappointing. It was wrapped in in plastic so I assume the mold developed during the overseas transit but if it was properly clean the mold would not have developed on a newly manufactured item.
Community member 
1 Reviews
 Verified
Great site for HEMA gear, they in fact often deliver way quicker than HEMA sellers in the UK so if your in the UK you can get it quicker here than elsewhere often, there is also different selection of HEMA gear than the usual red dragon stuff everywhere, a good HEMA shop this is, thumb up from me.
Community member 
1 Reviews
 Verified

Good gear

What was good: Nice gear and it seems to be of good quality. What could have been better: Delivery times are a little too long. Also, it would be nice to have some instructions for some of the gear. I bought a helmet and cover, and the instructions on the website on how to install the cover on the helmet were very poor. I was lucky enough to find a video on youtube that explained it better.
Community member 
1 Reviews
 Verified

Excellent service and quality

Had some issue with my shopping cart being stuck in limbo. Contacted customer support, they borh fixed the issue and dispatched the order quickly. Delivery time and quality of products top notch. Will use again.
Community member 
1 Reviews
 Verified

Great greatsword

My son is really enjoying his zweihänder greatsword. The only thing I can thing of to make the experience even better is maybe a link to a bag that he can carry it in. Many thanks for a quality item
Community member 
2 Reviews
 Verified
Very reliable shop! If anything, I'd like to know if some items have longer delivery time than expected and a possibility to choose, whether I want some of the stuff in advance and the rest as an open, pending order. The information of the delivery is high quality, and I have never been dissatisfied after receiving the order. The quality control of Faits D' Armes is well kept.
Community member 
1 Reviews
 Verified

Very good

I ordered gauntlets too small for me, they came a in a few days. I exchanged them for larger, no problems at all. Great experience!
Community member 
1 Reviews
 Verified

Depends on what you order

My first order with the company was exactly what was ordered, all the parts were present and correct and nothing was out of place. My experience was good enough that I recommended the company to others in my club. This order arrived very quickly, but the gorget is incredibly cheap looking. Every edge of the hard plastic is unfinished, and jagged, like it was hacked at rather than cut. There is a sharp prominence that almost cut me, and there is a chip in the centre front of the blade catcher. At the bottom of the plastic protector, the angle is uneven and asymmetric, and there is a large gouge at the apex. The protector is also sewn onto the band off centre, which makes it difficult to get it to sit properly. It looks unfinished, and (with shipping) this cost me nearly $100aud, a cost that I would not have paid for this item if I knew it's condition. So, really, you experience depends on what you order from them.
Community member 
1 Reviews
 Verified
Gear arrived quickly and is good quality. Used it for a longsword tournament and had no problems with it.
Community member 
1 Reviews
 Verified

Excellent HEMA Gear and Fast Shipping

The website is clear, easy to navigate, and ordering was simple. Shipping was fast, and the quality of the HEMA gear I ordered — including the fencing mask, gloves, and other equipment — is excellent. Everything feels durable and well made. I will definitely order from them again in the future.
Community member 
2 Reviews
 Verified

Good experience and customer service

Faits d'Armes is Quick to ship the order, quick to reply to emails, replies to phone calls as well, and does this in a consistent manner. It is always a good shopping experience :) I would love to have free delivery to Denmark, as there is for most neighboring European countries.
Community member 
1 Reviews
 Verified

Excellent service

Delivery was swift and all the ordered items are of great quality. Will definitely order again when needed (:
Community member 
2 Reviews
 Verified

2 orders fulfilled OK; one of those had quite a long delivery time

I placed 2 orders with them. It took an awful long time to deliver the first order (like a month, but I was not in a hurry so fine with me); the second order arrived in 3 days. The quality of the product (gorgette de protection) was OK.
Community member 
1 Reviews
 Verified

Great item, great quality

Item described pain free and excellent quality. Only improvement was it wasn't made clear the item was out of stock when ordered, so delivery was slightly longer than expected.
Community member 
1 Reviews
 Verified
Perfect,cstomer service great,keeping me informed all the way along
Community member 
1 Reviews
 Verified
Order was sent sooner than promised. However should avoid aus post as they're crap, have been telling me the package is out for delivery for 5 days, with a no explanation "delayed" for last 2
Community member 
1 Reviews
 Verified
Always great delivery time and products. Even though I like supporting the producer directly, sometimes I don't want to wait 5-10 weeks for delivery so with faits d'armes I have the best of both worlds. Here is Pixie inspecting my latest purchase 🗡️
Community member 
1 Reviews
 Verified
Where fast delivery and the product is good
Community member 
1 Reviews
 Verified

Great service

Very smooth process overall both in terms of communication and ordering. When some of the items were delayed at the manufacturer the items already in stock was sent so the shipment was turned into a 2-part shipment so we didn't wait long for the things. Highly recommend.
Community member 
1 Reviews
 Verified
Quality materials, fast and reliable shipping

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Find the greatest equipment and protective gear designed for the Historical European Martial Arts (HEMA). Official reseller of the most famous manufacturers: SPES, Rawlings, Black Fencer, Regenyei, Co...

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