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FAITS D'ARMES
Reviews:

102 reviews in the last 12 months545 total reviews  

4.87
Excellent
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Top positive review

3 Jan 2024
 Verified review
Very fast shipping. Even though it was holiday season and it was shipped to another country, the package was delivered in about a week's time (faster than I expected!) Very good product (I bought a HEMA mask) and easy to understand and navigate website. Overall, extremely satisfied and would recommend. I bought the mask because my coach recommended it and I can now see why!

Top negative review

2 Mar 2024
 Verified review
Making card payments is harder than it should be as you need an app and I couldn’t get it to work. After paying by bank transfer I got an email telling me that the item I had just payed for was out of stock. If something is out of stock it should say it is out of stock before you place the order!
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Reviews for FAITS D'ARMES

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1 May 2024
 Verified review

Quick & Reliable

Quick, Simple and 100% reliable
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9 Apr 2024
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Un buon acquisto, consegna veloce e buona comunicazione venditore/cliente. Non ho ancora provato il materiale ma la fattura è robusta e ben eseguita, non riscontro difetti.
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5 Apr 2024
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great comms also fast postage , would use again and recommend
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10 Apr 2024
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12 Mar 2024
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Very good shop with excellent communication and customer service! And btw, I absolutely love your order confirmation page and the web-design in general (feedback from an IT-girl with a sword 😊)
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22 Mar 2024
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Fair prices and quick deliveries

Fair prices for the most part, items come well package and are delivered pretty fast. No complaints so far after multiple orders.
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16 Mar 2024
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Good quality gear, got exactly what i expected, fast shipment only took 3 days even though it was international
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1 Mar 2024
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I received my item very promptly 👍
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24 Mar 2024
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16 Mar 2024
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10 Mar 2024
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4 Mar 2024
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2 Mar 2024
 Verified review

Payment taken for things they don’t have

Making card payments is harder than it should be as you need an app and I couldn’t get it to work. After paying by bank transfer I got an email telling me that the item I had just payed for was out of stock. If something is out of stock it should say it is out of stock before you place the order!
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Answer by FAITS D'ARMES
4 Mar 2024
Dear Jake, The chest protector has been booked for you at the moment of your order. Payment has been received Thrusday afternoon and your order has been shipped Friday morning. If you have more details about the card payment process, I will take a look at it and check if it can be simplified.
12 Feb 2024
 Verified review

Great stuff

Renaud was really helpful, delivery was quick, and the cats love the large cardboard box the sword came in. It's in the Auvergne, what do you expect?
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26 Feb 2024
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2nd time I have used the shop and both times easy to use very fast no fuss postage , also great comms , would use again and would recommend
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MR
Mark R.
Birmingham
21 Feb 2024
 Verified review
Fantastic merchant. Really good communication, and great prices on unique items. Really fast delivery from France to England too.
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15 Feb 2024
 Verified review
Faits D'Armes provides good range of HEMA products and an excellent service. They respond quickly and professionally.
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1 Feb 2024
 Verified review
website clarity; very good product purchased; I will definitely make further purchases and highly recommend it
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29 Jan 2024
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Quick delivery, especially for cross country shipping My fencing mask arrived within 4 days
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24 Feb 2024
 Verified review

Great experience buying

When i needed help with my parcel. I was helped by the team of Faits D'armes
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