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Reviews:

Dear jhon, After reviewing your case, we would like to address the issues raised in your negative feedback. Firstly, regarding the refund request, we would like to clarify that our company policy states that refunds are issued in cases where we fail to correct an issue within 48 hours of the initial complaint or notification provided by the customer. However, we understand that you encountered difficulties with your Windows 11 Pro key due to compatibility issues with your current Windows Home operating system. We want to assure you that our product descriptions clearly state the system requirements and compatibility information to ensure our customers are fully informed before making a purchase. We also offered to assist you remotely with upgrading your operating system to Windows 11 Pro to resolve the issue, even though it was not required of us. Unfortunately, despite our efforts to assist you and offer alternative solutions, it seems that you have chosen to file a case with PayPal. We respect your decision to seek resolution through PayPal, and we will fully cooperate with their investigation into the matter. Once again, we apologize for any inconvenience this situation has caused you. If you have any further questions or require assistance, please feel free to contact us. Thank you for your understanding.

Hi , We're sorry to hear about your experience, and we apologize for any inconvenience caused by the failed key. We take customer satisfaction seriously, and we've made several attempts to reach out to you via email and phone to assist with resolving this issue. Unfortunately, we haven't received a response from you. Please check your email inbox, including the spam folder, for our previous messages. Alternatively, you can reach out to us directly at +1 (202) 552-0420, and we'll be more than happy to assist you further and ensure that the issue is resolved to your satisfaction. Thank you for your understanding, and we hope to hear from you soon. Best regards,

Hi, Thank you for sharing your feedback with us. We sincerely apologize for the delay in our response to your concerns. Your experience is important to us, and we deeply regret any inconvenience caused. We're glad to hear that we were able to connect with you and find a solution together. Customer satisfaction is our top priority, and we're committed to ensuring that all issues are addressed promptly and effectively. We appreciate your understanding and patience throughout this process. Should you have any further questions or require assistance in the future, please don't hesitate to reach out to us. Thank you for choosing us, and we look forward to serving you again soon. Best regards,