All Good KeysReviews:
265 reviews in the last 12 months271 total reviews
Excellent
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Top positive review
30 Nov 2023
Verified review
a clear explanation of the process would be helpful. For instance, each step...buying the program, going to the email to download it, and there obtaining the key, instead of to the link given for the order, . The process for me was not obvious, and left me guessing somewhat at what to do next.
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Top negative review
14 Aug 2023
Verified review
i can not open up the link. asking forr refund
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Reviews for All Good Keys
14 Mar 2024
Verified review
I was directed to a site (Presumably a Microsoft site) to enter my product key for the installation of the product on my computer, I attempted 3 times to download your product and they all failed and were follow up by a call from a Microsoft specialist telling me I had a bug in my computer. He also suggested to allow him to enter my computer to fix the error.
Finally, I opened PowerPoint and I was ask if I wanted to download the new purchase product (Office 2016), I agreed and all office products were up dated with the office 2016 products.
You should give your customer better direction on how to download your products so they will not get caught with a Microsoft scam coming from somewhere in India.
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9 Dec 2023
Verified review
Provide the purchased product code immediately upon making the purchase. Give the customer updated information on the purchase status and an explanation for the delay in the delivery of the product, as long as it is not provided immediately. Do not ignore the customer's inquiries and do not force the customer to threaten you in order to get a response. As long as the product is virtual, there is no justification for delaying its delivery and its delivery should not depend on working days and hours. If you know how to immediately charge the customer for the purchase of the product, you should also know how to deliver the product immediately.
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Answer by All Good Keys
12 Dec 2023
Dear Valuable Customer,
I sincerely apologize for any inconvenience you've experienced with your recent purchase. I understand the importance of receiving the product code promptly and having up-to-date information on the purchase status.
We've identified a temporary delay in our system that has affected the immediate delivery of virtual products. Please accept our sincere apologies for this unexpected hiccup.
If you have any further questions or concerns, please don't hesitate to reach out directly.
Thank you for your patience and for bringing this matter to our attention.
Best regards,
19 Dec 2023
Verified review
React on questions for help. I'm not getting an answer for more than 24 hours.
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Answer by All Good Keys
20 Dec 2023
Dear Jan,
I hope this message finds you well. I want to sincerely apologize for the delay in responding to your questions. We value your feedback, and I assure you that addressing your concerns is of the utmost importance to us.
Upon reviewing your case, we identified that the delay in our response was due to the weekend.
We've sent an email to you with the necessary information and steps to address your concerns. We understand the importance of a timely response, and we appreciate your patience in this matter.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to respond to our email. We are committed to ensuring your satisfaction, and we look forward to resolving this matter to your full satisfaction.
Thank you for bringing this to our attention, and we appreciate your understanding.
Best regards,