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Top positive review
30 Nov 2023
Verified review
a clear explanation of the process would be helpful. For instance, each step...buying the program, going to the email to download it, and there obtaining the key, instead of to the link given for the order, . The process for me was not obvious, and left me guessing somewhat at what to do next.
Not getting prompt to use activation key. Not happy so far!!
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4 Oct 2023
Verified review
Invoice does not appear
Your website is Ok, your products are OK, your delivering is OK. But your invoicing is not OK. I have trouble getting an invoice with incomprehensible failure messages. I have sent you a message 24 hours ago, still no answer. Why not send an invoice by email by default when someone has ordered, or paid for that matter.
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Answer by All Good Keys
30 Nov 2023
Dear Customer,
We apologize for the inconvenience you've experienced with our invoicing system. Obtaining an invoice is straightforward;
you can download it from your account or access the automatic email sent to you after purchase.
Customer feedback is invaluable to us, and we appreciate your openness in sharing your experience. Our team has worked diligently to address the issue promptly, and we're committed to ensuring a seamless experience for all our customers moving forward
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback, and your satisfaction is our priority.
We look forward to serving you better in the future.
Best regards,
All Good Keys Team
7 Nov 2023
Verified review
I had problems with product keys that had previously been used. Only the third-issued product key worked. It was definitely an inconvenience.
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Answer by All Good Keys
30 Nov 2023
Dear Tshidiso,
Thank you for bringing the issue to our attention. We sincerely apologize for any inconvenience you faced, and we're glad to hear that the problem has been resolved to your satisfaction.
Customer feedback is invaluable to us, and we appreciate your openness in sharing your experience. Our team has worked diligently to address the issue promptly, and we're committed to ensuring a seamless experience for all our customers moving forward.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback, and your satisfaction is our priority.
We look forward to serving you better in the future.
Best regards,
All Good Keys Team
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