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All Good Keys
Reviews:

264 reviews in the last 12 months270 total reviews  

4.52
Excellent

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Top positive review

30 Nov 2023
 Verified review
a clear explanation of the process would be helpful. For instance, each step...buying the program, going to the email to download it, and there obtaining the key, instead of to the link given for the order, . The process for me was not obvious, and left me guessing somewhat at what to do next.

Top negative review

14 Aug 2023
 Verified review
i can not open up the link. asking forr refund
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Reviews for All Good Keys

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5 Aug 2023
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30 Jul 2023
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23 Jul 2023
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8 Jul 2023
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22 Jun 2023
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15 Jun 2023
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7 Jun 2023
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14 Aug 2023
 Verified review
i can not open up the link. asking forr refund
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Answer by All Good Keys
30 Nov 2023
Dear Richard, Thank you for bringing the issue to our attention. We sincerely apologize for any inconvenience you faced, and we're glad to hear that the problem has been resolved to your satisfaction. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback, and your satisfaction is our priority. We look forward to serving you better in the future. Best regards, All Good Keys Team
9 Dec 2023
 Verified review
Provide the purchased product code immediately upon making the purchase. Give the customer updated information on the purchase status and an explanation for the delay in the delivery of the product, as long as it is not provided immediately. Do not ignore the customer's inquiries and do not force the customer to threaten you in order to get a response. As long as the product is virtual, there is no justification for delaying its delivery and its delivery should not depend on working days and hours. If you know how to immediately charge the customer for the purchase of the product, you should also know how to deliver the product immediately.
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Answer by All Good Keys
12 Dec 2023
Dear Valuable Customer, I sincerely apologize for any inconvenience you've experienced with your recent purchase. I understand the importance of receiving the product code promptly and having up-to-date information on the purchase status. We've identified a temporary delay in our system that has affected the immediate delivery of virtual products. Please accept our sincere apologies for this unexpected hiccup. If you have any further questions or concerns, please don't hesitate to reach out directly. Thank you for your patience and for bringing this matter to our attention. Best regards,
4 Oct 2023
 Verified review

Invoice does not appear

Your website is Ok, your products are OK, your delivering is OK. But your invoicing is not OK. I have trouble getting an invoice with incomprehensible failure messages. I have sent you a message 24 hours ago, still no answer. Why not send an invoice by email by default when someone has ordered, or paid for that matter.
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Answer by All Good Keys
30 Nov 2023
Dear Customer, We apologize for the inconvenience you've experienced with our invoicing system. Obtaining an invoice is straightforward; you can download it from your account or access the automatic email sent to you after purchase. Customer feedback is invaluable to us, and we appreciate your openness in sharing your experience. Our team has worked diligently to address the issue promptly, and we're committed to ensuring a seamless experience for all our customers moving forward If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback, and your satisfaction is our priority. We look forward to serving you better in the future. Best regards, All Good Keys Team
9 Jan 2024
 Verified review
I spend $27.00 on something that was supposed to install Windows 10 but one can make it work! If your rating box had NO stars...I would have selected that!
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Answer by All Good Keys
10 Jan 2024
Hi Jon, Thank you for your continued patience, and we sincerely apologize for any frustration caused by the challenges in installing Windows 10 on your PC. We've thoroughly investigated the issue with our team, and it appears that due to the older version of your PC, compatibility issues are hindering the installation process. We truly understand the importance of having a smooth upgrade experience. Given the complexities involved, we recommend considering a professional assessment or reaching out to a local IT expert who can evaluate your system and provide tailored guidance. They can assist in determining if there are any hardware limitations impacting the installation. If there's anything more we can assist you with or if you have further questions, please don't hesitate to reach out to our support team. We appreciate your understanding and cooperation in this matter. Best regards,
7 Nov 2023
 Verified review
I had problems with product keys that had previously been used. Only the third-issued product key worked. It was definitely an inconvenience.
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Answer by All Good Keys
30 Nov 2023
Dear Tshidiso, Thank you for bringing the issue to our attention. We sincerely apologize for any inconvenience you faced, and we're glad to hear that the problem has been resolved to your satisfaction. Customer feedback is invaluable to us, and we appreciate your openness in sharing your experience. Our team has worked diligently to address the issue promptly, and we're committed to ensuring a seamless experience for all our customers moving forward. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback, and your satisfaction is our priority. We look forward to serving you better in the future. Best regards, All Good Keys Team
9 Sept 2023
 Verified review
I recently purchased windows 10 I can’t find activate on update and security so therefore I am unable to load the key please help
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Answer by All Good Keys
30 Nov 2023
Dear Shirley, We understand that you had a less-than-ideal experience, and we genuinely apologize for any inconvenience you may have faced. We take customer feedback seriously and are committed to resolving issues to the best of our ability. Our team has taken steps to rectify the situation, as outlined in our previous response. We would appreciate any additional information or feedback you can provide to help us ensure your complete satisfaction. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. Your feedback is crucial to us, and we are here to make things right. Thank you for your understanding, and we look forward to the opportunity to improve your experience. Best regards, All Good Keys Team
12 Jan 2024
 Verified review
Trop complexe, mot de passe deux trois fois. Je vous ai payé, donner-moi la façon de download, that is all we need, period.
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Answer by All Good Keys
12 Jan 2024
Hi robert , Thank you for sharing your experience, and we sincerely apologize for any inconvenience you've faced. We understand your frustration and want to assure you that your satisfaction is our priority. To better assist you with the download process, our support team will be reaching out to you via email shortly. Kindly check your inbox, and we'll guide you through the steps to make it a seamless experience. If you have any additional concerns or questions, please feel free to respond to our support email. We genuinely appreciate your understanding, and we are here to ensure you have a positive experience with our service. Thank you for your patience. Best regards,
17 Dec 2023
 Verified review
I did not receive the product I paid for . But you also wrote back in Spanish … why not Esperanto while you are at it
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Answer by All Good Keys
19 Dec 2023
Dear Tony, I hope this message finds you well. We appreciate your feedback and apologize for any confusion or inconvenience you've experienced. I would like to address your concerns regarding the product delivery and language. Upon reviewing your order, we confirm that the product was delivered immediately after the purchase. We recommend checking your spam or junk folder, as sometimes emails with product information may end up there. We sincerely apologize for any inconvenience caused and appreciate your understanding. If you have further questions or if there's anything else we can assist you with, please don't hesitate to contact us. Thank you for your patience. Best regards,
5 Jan 2024
 Verified review
Scammers that charge for non working keys and then expect you to cheat to get it activated via a legit phone call
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Answer by All Good Keys
6 Jan 2024
Hi Jorge, We appreciate your feedback and are genuinely sorry to hear about the challenges you've encountered. We take customer concerns seriously and are committed to resolving issues promptly. Our team promptly reached out to you via email to understand and address the reported issue with the key. Unfortunately, we haven't received a response to our email. We are here to assist and ensure your satisfaction. In response to your PayPal case, we've initiated a full refund to address your concerns proactively. We value transparency and strive to provide a positive experience for all our customers. If you have additional details about the issue or if there's anything specific you'd like to share, we'd be grateful for your input. Our aim is to continuously improve our service. Thank you for bringing this to our attention, and we appreciate your understanding. Best regards,
9 Jan 2024
 Verified review
The link that was send to me to download is not working.
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Answer by All Good Keys
9 Jan 2024
Hi , We appreciate your feedback, and we're sorry to hear about the trouble you're facing with the download link. We take this matter seriously, as ensuring a smooth experience is a top priority for us. All our download links are regularly tested and operational, so it's crucial for us to understand the specific issue you're encountering. Could you please provide more details or take a screenshot of the problem? You can send it to our email at support@allgoodkeys.com. Alternatively, we encourage you to reach out to our dedicated support team via phone at +1 (202) 552-0420. They are ready to assist you promptly and ensure a resolution that meets your satisfaction. Your feedback is essential, and we're committed to making this right for you. Thank you for your patience and cooperation. Best regards,
31 Dec 2023
 Verified review
Key is no good. Phone directions can't be followed. Windows says it cannot be activated by phone.
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Answer by All Good Keys
2 Jan 2024
Hi Harold, Thank you for bringing the activation issue to our attention, and we apologize for any inconvenience this may have caused. Our team has sent you an email with instructions to resolve the problem. We're eager to assist you further and ensure a swift resolution. Please check your email, including the spam folder, and follow the provided steps. If you have any questions or encounter difficulties, feel free to reply to our email. Your satisfaction is important to us, and we appreciate your patience as we work together to fix the issue. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your understanding. Best regards, All Good Keys
19 Dec 2023
 Verified review
React on questions for help. I'm not getting an answer for more than 24 hours.
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Answer by All Good Keys
20 Dec 2023
Dear Jan, I hope this message finds you well. I want to sincerely apologize for the delay in responding to your questions. We value your feedback, and I assure you that addressing your concerns is of the utmost importance to us. Upon reviewing your case, we identified that the delay in our response was due to the weekend. We've sent an email to you with the necessary information and steps to address your concerns. We understand the importance of a timely response, and we appreciate your patience in this matter. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to respond to our email. We are committed to ensuring your satisfaction, and we look forward to resolving this matter to your full satisfaction. Thank you for bringing this to our attention, and we appreciate your understanding. Best regards,
19 Oct 2023
 Verified review
The license key given to us could not be activated. It was giving us error.
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Answer by All Good Keys
30 Nov 2023
Dear Webfield, Thank you for bringing the issue to our attention. We sincerely apologize for any inconvenience you faced, and we're glad to hear that the problem has been resolved to your satisfaction. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback, and your satisfaction is our priority. We look forward to serving you better in the future. Best regards, All Good Keys Team