Reviews for Kelvin Power Tools are consistently positive. Customers overwhelmingly praise the fast, often next-day, delivery of their orders. Many highlight the competitive or lowest prices they found for products. Support is described as helpful, responsive, and willing to resolve issues quickly. Customers appreciate clear, timely updates and proactive notifications regarding their orders. The website is often described as easy to use, making the ordering process straightforward. Issues are generally resolved efficiently and to customer satisfaction. While most customers had positive courier experiences, a minority express strong dissatisfaction with DPD's performance.