Kelvin Power ToolsReviews:
1,548 reviews in the last 12 months11,665 total reviews
Excellent
TrustmarkValid
Top positive review
1 Aug 2023
Verified review
Quick service, i had upgraded to 4ah batteries but they sent the standard 2.5ah out with it. An easy mistake to make has the box does not state the ah on them. An email on the evening of delivery was sent and i had a phone call the next morning at 7.45am with an apology. The correct ones where delivered the next morning and original ones collected. Fantastic service i will definitely be using Kelvin power tools in the future. Plus the prices are good, better service and prices than I.T.S who i normally use.
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Top negative review
19 May 2023
Verified review
Eddie is an outstanding member of your staff. Always happy to help and good sales guy.
Last visit I was made aware from a new guy that you won’t be taking any repairs in for 3 month. Very poor service. Back log is the reason. Start more staff or look at your holiday structure which I’m sure you’d aware there is an issue. You are going to loose a lot of custom with this decision but then I’m guessing you don’t care. Change in service since the buy out with isn’t a positive reveiw. Sad given the service I used to get.
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Reviews for Kelvin Power Tools
15 Nov 2023
Verified review
Brilliant customer service
When our dehumidifier arrived it was faulty. Spoke to Shirley who rearranged a swap for the next day. Cannot fault the service!
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19 Sept 2023
Verified review
Needed a new battery urgently
Excellent service from start to finish.Web site and communication then swift delivery made my purchase refreshingly exceptional
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27 Jul 2023
Verified review
Great Service
The service and delivery where great can not fault them at all and can not do any better to be honest. Thank you Kelvin Tools.
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8 May 2023
Verified review
Would use again! A++
Good prices and selection of items. Easy to use website, and item delivered promptly too. No complaints, would use again. A+++
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1 Dec 2023
Verified review
Great service
Very competitive price and no additional delivery charge.
Item was well packged and one hour delivery slot notified.
Thanks!
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16 Nov 2023
Verified review
I will definitely be giving KPT a look in future. Great price and next day delivery, I have already recommended to workmates.
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24 Oct 2023
Verified review
Bought a new paslode 350+ lithium. Best price by a mile and delivery was rapid. Will definitely use kelvin power tools again.
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4 Oct 2023
Verified review
Ordering was simple. Where I had made an error with the order, I emailed and it was resolved the same day. Great prices too.
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2 Aug 2023
Verified review
replacement batter charger
I could not get the Bosch battery charger that I needed anywhere else, and I got it posted to me for under £10. Very happy.
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27 Jul 2023
Verified review
I've dealt with kelvin before and always been more than happy the staff in shop are so knowledgeable and more than helpful
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23 Jun 2023
Verified review
Dave Denovan
Very good prices & easy to use website making it easy for a dinosaur like me
Stuff all arrived when said
No problems at all
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23 Jun 2023
Verified review
Everything was great about the process but just wish companies wouldn't ask for a review before we've received the product
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Answer by Kelvin Power Tools
26 Jun 2023
Hello. Thank you for your review. You placed your order on the 13th June, it was dispactched on the 14th and its showing on our courier DPD's system that it was delivered on the 15th. You were prompted to leave this review as it has been logged in our system that you have received your order. If you haven't received your order then please get in touch with us by emailing sales@kelvinpowertools.com
16 Oct 2023
Verified review
Best price and prompt delivery.
Price was best I found and item arrived next day in perfect condition. Couldn't think of anything that could be improved.
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20 Jun 2023
Verified review
Despite a discrepancy with order they were very quick to let me know and resolved it immediately Very polite and helpful
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26 Sept 2023
Verified review
Great service received tools in the time allotted both power tools was an affordable price thank you highly recommended
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1 Sept 2023
Verified review
Provided an excellent service with great competitive pricing.
Delivered as promised, without any hassle.
Recommended !
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11 May 2023
Verified review
Excellent service
I ordered a generator on the Saturday of the bank holiday weekend and it was delivered on the Tuesday
Excellent service
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10 May 2023
Verified review
Counter staff were very helpful.
Counter staff were very helpful, with plenty of "crack and banter" which was very nice to be part of in these P C times.
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13 Dec 2023
Verified review
So nice to have a honest company to deal with.
So nice to have a honest company to deal with, price was great, delivery was exactly what was stated.
Thank You.....
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21 Jul 2023
Verified review
The item was sent promptly, and was very adequately packed, to prevent transit damage. Very pleased with the purchase.
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