Kelvin Power Tools- Logo - reviews

Kelvin Power Tools
Reviews:

1,598 reviews in the last 12 months11,936 total reviews  

4.95
Excellent

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Most relevant positive review

1 Aug 2023
 Verified review
Quick service, i had upgraded to 4ah batteries but they sent the standard 2.5ah out with it. An easy mistake to make has the box does not state the ah on them. An email on the evening of delivery was sent and i had a phone call the next morning at 7.45am with an apology. The correct ones where delivered the next morning and original ones collected. Fantastic service i will definitely be using Kelvin power tools in the future. Plus the prices are good, better service and prices than I.T.S who i normally use.

Most relevant negative review

23 Nov 2023
 Verified review
The charger arrived loose and not in non-retail packaging, which was not disclosed beforehand. The delivery was slow, but this was communicated in advance. Overall, the experience was satisfactory. Edited: Your website does not explain that the charger is split from a tool kit! The delivery was particularly slow, taking about 2 weeks to arrive. You asked for my feedback so don't attack me!!!!!!!!
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Reviews for Kelvin Power Tools

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1 Jul 2024
 Verified review

Wow - I will use Kelvin again.

Never used Kelvin Power Tools before! I was after a PIR insulation cutting tool that I found on Kelvin site for a competitive price. Placed an order via website on a Friday afternoon. Site was very easy to use. Paid by card. Didn't pay anything extra for delivery - paid on a Friday, no rush just receive it in due course! Received emails from kelvin advising it would be delivered to me Saturday PM. I was amazed everything received in under 24 hours. Wow!!! I will use them again - from Glasgow to Cambridge.
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22 Jun 2024
 Verified review

Great customer service when things don't go to plan

Ordered a few tools, one came with a damaged blade. I sent an email late in the evening with a photo and received a phone call at 8am the next day apologising for the issue and organising a replacement. Courier dropped off a replacement and picked up the damaged goods at the same time with no faff. Despite things not going to plan, customer services were great at resolving the issue. Would definitely use again.
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23 Jun 2024
 Verified review
Festool Plunge saw best bit of equipment ive ever bough not cheap but kelvinpowertools were the giants on price delivery communication Brilliant guys IL Be Back 😎💯🔥
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7 days ago
 Verified review
Hard to fault. The website is clear, easy to navigate, and with a decent amount of product information, so you don't have to keep going back to Manufacturers' websites. Price were very competitive. Got next day delivery at no extra cost. Paper invoice included on the package - only niggle: it would be nice to be able to access a PDF of this by logging into one's account.
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20 Jun 2024
 Verified review

Brilliant company

Bought a humidifier from Kelvin tools, looked at other sights but Kelvin tools were the cheapest for the same humidifier (ebac), had free next day delivery, kept me InTouch when I would get delivery, arrived next day has promised, won't hesitate too buy from this company again 👍thank you 👍
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3 Jul 2024
 Verified review
Good competitive prices on Genuine Branded Products. Festool , Metabo and others. I usually opt for the DPD delivery service occasionally will go for the 3-5 day option. Have been purchasing gear from Kelvin for more than 5 years probably closer to 10. Never any issues or problems.
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2 Jul 2024
 Verified review

Great price, great delivery, great product

I shopped around for the Metabo saw track and found Kelvin Power Tools not only offered the best price but free delivery, and when your in a remote location (The Highlands) that makes a big difference. Thanks guys, great price, great delivery and great product.
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6 days ago
 Verified review
Ordered chop saw and battery combo but only saw was delivered email them with my complaint they posted batteries and I received them the next day Great response and will definitely use them again and recommend to colleagues
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19 Jun 2024
 Verified review
The web site was easy to navigate, so I could compare the tool I was looking for with other vendors. I made my own ‘kit’ using the items on the web site. Delivered next day, as promised, kept in touch every step of the way.
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3 days ago
 Verified review
Initially my water pump came damaged. Having spoken with the seller they did their best to rectify the issue and sent me a brand new one within a couple of days. The delivery was quick, customer service was excellent.
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22 Jun 2024
 Verified review
Excellent service from KPT. Good pricing and useful communication. Not so impressed with DPD who made collecting from a drop off point so difficult... despite having a pickup pass. No mention of needing ID too!
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30 Jun 2024
 Verified review
Fantastic service I ordered the previous day and the item arrived before lunchtime the following day. Added to that the product very competitively priced. Would definitely use again and highly recommend.
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28 Jun 2024
 Verified review
Purchase and product great. First delivery,not the best. Would recommend what I did for second delivery. Picked up from designated post office. As I said both tools purchased, exactly what I wanted.
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8 days ago
 Verified review
Exactly as described, although abrown paper bag fro an expensive drill is intriguing. Non the less well wrapped up and all works as it should Thank you, quickish delivery, although not next day
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17 hours ago
 Verified review
Purchased twin pack of Bosch 8amp pro core batteries, brilliant price and service from kelvin power tools, quick delivery and brilliant communication. Will definitely shop here again.
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29 Jun 2024
 Verified review

Ebac Dehumidifier

Excellent service and product. Ordered 1 day delivered the next, brilliant. The dehumidifier was purchased for our son as we have the same product and have been really happy with.
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3 Jul 2024
 Verified review
Good combination of tools to selection. Priced right. Great communication and on time delivery. I have bought on three seperate occassions and have not been disappointed.
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12 days ago
 Verified review

Great service

Order today, next day breakfast, Knock-knock, it arrives. Great price and helpful info on product (Hikoki Mitre Saw). Just the sort of service that trades need. Well done
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21 Jun 2024
 Verified review
Excellent price and quick dispatch. Bought to replace my battered 1600mm set - arrived very promptly and have used them to make some fitted wardrobes.
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5 days ago
 Verified review
The item I wanted was available and arrived within a couple of days as the company had said I was kept informed the price was also very competitive.
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