Kelvin Power Tools- Logo - reviews

Kelvin Power Tools
Reviews:

1,458 reviews in the last 12 months11,406 total reviews  

4.94
Excellent

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Top positive review

1 Aug 2023
 Verified review
Quick service, i had upgraded to 4ah batteries but they sent the standard 2.5ah out with it. An easy mistake to make has the box does not state the ah on them. An email on the evening of delivery was sent and i had a phone call the next morning at 7.45am with an apology. The correct ones where delivered the next morning and original ones collected. Fantastic service i will definitely be using Kelvin power tools in the future. Plus the prices are good, better service and prices than I.T.S who i normally use.

Top negative review

19 May 2023
 Verified review
Eddie is an outstanding member of your staff. Always happy to help and good sales guy. Last visit I was made aware from a new guy that you won’t be taking any repairs in for 3 month. Very poor service. Back log is the reason. Start more staff or look at your holiday structure which I’m sure you’d aware there is an issue. You are going to loose a lot of custom with this decision but then I’m guessing you don’t care. Change in service since the buy out with isn’t a positive reveiw. Sad given the service I used to get.
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Reviews for Kelvin Power Tools

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12 days ago
 Verified review

Excellent website and folow-up support

Excellent website, easy to navigate and find alternatives. Plenty of information on each product. I had, what turned out to be, a minor issue with the storage cases for my purchases and the staff I spoke to about it were very helpful and thoughtful. I got the impression that, had I not been able to solve the problem with their help, the company would have made sure that an acceptable solution would be found quickly (provision of replacement storage box etc). Top marks.
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2 Mar 2024
 Verified review

Super Job

I’ve had a first class service from Kelvin throughout, I’d not heard of Kelvin prior to my initial purchase and I’ve been impressed with their advice, help and prices. I don’t normally single out individuals but Robert has a wealth of knowledge and has kept me fully informed and updated throughout my buying experience. Product were all delivered perfectly, within a day of ordering and I’m a very happy customer.
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5 Mar 2024
 Verified review

Good service and best price I could find

Very often, what separates good service from poor, is what happens when something doesn’t go quite right. The first battery I got was identical looking to the one I ordered but the wrong rating. The guys at Kelvin arranged for the correct version to be sent and the wrong one collected and so the problem was rectified smoothly and quickly. I would shop at Kelvin again. :-)
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18 Feb 2024
 Verified review
I spoke to the staff on the phone and they were helpful and informative. I needed to know that a battery I have belonging to another power tool of the same make was compatible. They took the trouble to ring the manufacturer to make sure and then rang me back very promptly. I placed the order and receipt was prompt too. I couldn't fault anyone or anything.
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10 days ago
 Verified review

Just buy it!

Well packaged, quick delivery even though I had missed the deadline for next day it arrived the day after which was a Saturday. Good product for a fair price. Ordered online but called to enquire about it beforehand, very helpful and friendly staff member. All round good experience, will deal with Kelvin PT again.
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28 Feb 2024
 Verified review
Ordered ,picked ,packed then shipped with in a couple of hours delivered the next day kelvin tools done a fantastic job in packaging up my order to remove as much as physically possible any damage in transit I will only be using this store to buy tools in the future
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11 days ago
 Verified review
Really good service. I ordered my thing, it was posted the next day... i received in in my hands the day after! Price was good... i didnt buy the thing for me so dont know if it works, but the person i bought it for seems happy with it!! Well done
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22 Feb 2024
 Verified review

Would use again

Simple to use website and quick delivery, was shipped next day and arrived the following day. The tool however arrived without the blade and after having confirmation this would be sent I am still waiting a week later...
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Answer by Kelvin Power Tools
23 Feb 2024
Hello. Thank you for your review. We sent your blade via Royal Mail. Please allow a few more working days for delivery.
7 days ago
 Verified review
Good price for item, prompt delivery and good communication. My only gripe would be with the courier - my parcel went from Glasgow to Hinckley in Leicestershire, to Hebburn on Tyneside and then to me in Northumberland!
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4 days ago
 Verified review
Brilliant service This is the second time I have used Kelvin power tools, I found them the most competitive and the delivery was next day, absolutely brilliant service, I will be purchasing from Kelvin again
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7 days ago
 Verified review
Great site will definitely use again Got a great discount on my Festool drills better than any other site I looked at Service was good all delivered in a couple of days Keep it up guys great work 👍
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13 days ago
 Verified review

Top Performer

Whatever tools and kit I require I always find here, at a competitive price and delivered quickly, if you need any advice or need to chat, they are always willing to listen and advise accordingly.
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5 days ago
 Verified review
I only placed a small order, but the price was superb, even with the postage it still was cheaper than going to my local screwfix etc, prompt delivery as well. I will use these people again.
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28 Feb 2024
 Verified review

bosch multi-tool

good price, good service and good delivery timing, cut above the rest and the same goes for my multi-tool. Just waiting for my free jisaw from bosch....Shame their not as good as these guys.
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5 Mar 2024
 Verified review
Ordering was easy to complete and receipt of goods was particularly quick. Goods were very well packaged on delivery. All in all very pleased and am encouraged to buy again from site.
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5 Mar 2024
 Verified review
Very smooth shopping from ordering to delivery. I had a few questions about the product and I was given satisfactory answers about my purchase. Definitely will shop again.
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5 Mar 2024
 Verified review

Competitive prices, good customer service

Can't complain, competitive prices, quick delivery, even had an sds drill bit slightly faulty, emailed them they sent a replacement straight away. Will be using again.
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11 days ago
 Verified review
Cheaper than Amazon and delivered in 24hrs. High quality drill (wanted one for a long time - saving £30 and free postage clinched it) with 2 batteries and a charger.
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12 days ago
 Verified review
Bought quality Ebac dehumidifier. Best price available on line, added to very speedy delivery! Item was despatched within a few hours of order. Fantastic all round.
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24 Feb 2024
 Verified review
Very good after customer service .Follow up emails letting me know what's happening with my order. Quality of effective fast efficient delivery service was perfect.
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