Kelvin Power Tools- Logo - reviews

Kelvin Power Tools
Reviews:

1,505 reviews in the last 12 months11,557 total reviews  

4.95
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 13 Jun 2013
The Trustmark indicates trustworthy online retailers.
Kelvin Power Tools fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

1 Aug 2023
 Verified review
Quick service, i had upgraded to 4ah batteries but they sent the standard 2.5ah out with it. An easy mistake to make has the box does not state the ah on them. An email on the evening of delivery was sent and i had a phone call the next morning at 7.45am with an apology. The correct ones where delivered the next morning and original ones collected. Fantastic service i will definitely be using Kelvin power tools in the future. Plus the prices are good, better service and prices than I.T.S who i normally use.

Top negative review

19 May 2023
 Verified review
Eddie is an outstanding member of your staff. Always happy to help and good sales guy. Last visit I was made aware from a new guy that you won’t be taking any repairs in for 3 month. Very poor service. Back log is the reason. Start more staff or look at your holiday structure which I’m sure you’d aware there is an issue. You are going to loose a lot of custom with this decision but then I’m guessing you don’t care. Change in service since the buy out with isn’t a positive reveiw. Sad given the service I used to get.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Kelvin Power Tools

 Sort by  
Relevance
21 Mar 2024
 Verified review
Would have been 5 stars but your courier DPD are useless.Had the day off for this to turn up and the driver was near where I live and didn’t bother to deliver my parcel on the day that was appointed.Another thing was never got a hard invoice in my order which I need so I’m going to have to phone up when I get the time from work?
Report review
Answer by Kelvin Power Tools
22 Mar 2024
Hello. Thank you for your review. We can only apologise for any problems that you had with DPD. The hard copy of your invoice was sealed to the outside of your package (the folded white paper that showed your name and delivery address). Jillian has just emailed you an electronic copy of your invoice (please check your junk email folder if not received).
26 Mar 2024
 Verified review
Brilliant fast efficient service. Quality Panasonic sds drill. 2nd Panasonic grinder in 8 months, they need to make an updated model it’s ancient 😜 Thanks for the excellent service at kelvintools and if there’s any deals going on the Panasonic 18v 5ah or bigger, let me know please Kind regards, Stu
Report review
23 Mar 2024
 Verified review
Very competitive price, great communication,and delivered when they said it would be. My only complaint was that the courier service they used left it on the door step Evan though it clearly stated not to be left outside. But as far as Kelvin power tools go top banana 🍌
Report review
5 days ago
 Verified review
I was very happy with the service i received. my item was delivered within 24hours and i was very pleased with the bosch cordless proffesional drill. The item is great and i thank you for your service. Thankyou again. b. dickinson.
Report review
3 days ago
 Verified review

Excellent Service offering competative prices…

Excellent service and price offer on Ebac de-Humidifier which was delivered promptly . Thank you Graham in the Sales Dept. for his assistance and calling me back. I highly recommend Kelvin PT , in my eyes are a preffered supplier
Report review
2 days ago
 Verified review

Good powerful extractor.

Good powerful extractor that comes with an (unadvertised) fleece bag. The AFC function is noisy but no problem with ear defenders (which are needed anyway). Nice long hose so the unit can be out of the way whilst using.
Report review
31 Mar 2024
 Verified review

quick dispatch and delivery

Had a building emergency, wanted a mortar chisel tool, and found it here. We baulked at Saturday delivery and went for "next working day" but it arrived Saturday! Thank you so much for quick dispatch and delivery.
Report review
2 Apr 2024
 Verified review
Super fast delivery. I ordered a Bosch battery and it was securely delivered the next morning- well packaged and the price was very competitive. I would happily purchase goods from this supplier again.
Report review
26 Mar 2024
 Verified review

dehumidifier

Ordered on line dehumidifier it was delivered on time on the day specified it was bought as a gift but I struggled on the website to put my daughters address in so it was delivered to our house
Report review
6 days ago
 Verified review
Called before ordering to confirm suitability, helpful and friendly advice given. Ordered on line which was easy to do and received regular emails with order progress. Will definitely use again
Report review
31 Mar 2024
 Verified review

Extremely fast service

1st time ordering from this Company, only a small order, but extremely fast service provided, as we needed them to finish off a job before Easter weekend. Would definitely use them again .
Report review
21 Mar 2024
 Verified review
First time I’ve used a Kelvin Power, Tools, really competitive price for the power to I purchased would definitely use them again posted and received very quickly as promised
Report review
5 days ago
 Verified review
Ordered online with no communication having to be made to find out where my parcel was. Was kept well informed with delivery updates, would not hesitate to order from again.
Report review
2 Apr 2024
 Verified review
Ordered the Freud saw blade via Kelvin Power Tools online as they offered the best price. The blade was delivered well wrapped,fast and promptly. Couldn’t ask for more
Report review
27 Mar 2024
 Verified review

Great price and swift delivery

Great price - simple website with wide range of products and well communicated delivery next day. I cannot fault this service and will use them again soon. Thanks
Report review
PF
Paul F.
Glasgow
18 Mar 2024
 Verified review
I have used Kelvin’s quite a few times always been well looked after, ordered online a picked up next day…good prices and good service what’s not like 👍
Report review
6 days ago
 Verified review

Top Banana

Great price, super fast next day delivery (Glasgow to Southampton) Fab customer service in dealing with my query. Definitely use again.
Report review
22 Mar 2024
 Verified review
Bought a Paslode im350 plus and 6 box nail deal .arrived next day .best price around brilliant service will definitely buy from again
Report review
12 days ago
 Verified review

Well priced goods despatched that day!

Well priced goods despatched that day!! The customer service was prompt and very helpful. I will definitely be using them again!!
Report review
18 Mar 2024
 Verified review
Good buying experience. A decent website, good prices, ordering thru delivery all went smoothly and was kept informed at each stage.
Report review