Reviews for Kelvin Power Tools
4.94/5.00
Excellent
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Kelvin Power ToolsReviews
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Kelvin Power Tools - Specialist supplier of professional power tools
Specialist supplier of professional power tools for the UK with 43 years in business.
Contact
Kelvin Power Tools Ltd
Kelvin Avenue 22
G52 4LT Glasgow
United Kingdom
Trade register
GLASGOW Company No. SC110003
Authorised representative
John Breslin
the most relevant positive review
6 days ago
Delivery slightly faster than expected! I had a couple of small problems, no coversion lead for the continetal plug but after a quick call to the shop it was sent out immediately and arrived the next day. I then found the drive band had come off (a factory install, not the shop) and once again an e-mail elicited an immediate response. Sales are easy, but the support was invaluable. great service!
the most relevant critical review
23 days ago
Goods excellent, we paid for the overnight delivery- needed urgently. Had email from courier saying goods delayed at their hub. Rang Kelvin power tools and told the matter was with the courier and should contact them direct. The advisor said could we not travel to the hub and pick up the goods if we needed them that urgently! They did arrive the following day. I assume Kelvin will refund the del
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What other customers say about their experience with Kelvin Power Tools
6 days ago
Delivery slightly faster than expected! I had a couple of small problems, no coversion lead for the continetal plug but after a quick call to the shop it was sent out immediately and arrived the next day. I then found the drive band had come off (a factory install, not the shop) and once again an e-mail elicited an immediate response. Sales are easy, but the support was invaluable. great service!
Verified review|
10 days ago
I'm over-the-moon with this company. I'm hard-pressed to express how lucky I am to have discovered them; I needed 40T+ / 20mm cutting discs for oak counters and, yes, not the best solution, but at least i got what I needed done with ultra quick service and smooth delivery and such like that says, alls well that ends well and especially at a very competitive price for rare-ish items. Thanks
Verified review|
1 month ago
Ordered, delivered..Happy...would like a bit more information as to what is heavy duty for professional break it if you can in normal use..medium duty...general every day use until it breaks and buy new or light / expert DIY like quality but only use it a couple of times a year....spent at least 3 hours researching and actually found right tool on other site but opted for Kelvin Tools.
Verified review|
20 days ago
i had left instuctions for the driver to leave delivery with a neighbour if there was no-one about in the special intruction box but it wasnt read or acted apon which lead to a second delivery attempt , i left more intructions taped to the front door which had the desired effect other than that full star rating for the rest thankyou caroline harbinson
Verified review|
Kelvin Power Tools- Logo - reviews
Answer by Kelvin Power Tools
18 days ago
Hi Caroline. Thank you for your review. We're sorry that this happened with our courier.
1 month ago
Kelvin Power Tools were very helpful in answering my queries about the product in advance of purchase and then were very flexible in amending the exact contents of the package to meet my requests. Prompt service, with feedback emails was excellent. A great experience and I will use Kelvin Power Tools as my first choice supplier in future.
Verified review|
13 days ago
The delivery company you use are letting you down when they send me a text saying I was next then another text saying I changed my delivery for two days time and I didn’t ask for the change but the said it was me not happy with DPD
As for your company the experience was good from order to payment not a problem
Shame you use DPD
Verified review|
Kelvin Power Tools- Logo - reviews
Answer by Kelvin Power Tools
10 days ago
Hi Mark. Thank you for your review. We're sorry that this happened with DPD.
21 days ago
great service, staff super helpful on the telephone confirming stock availability and very knowledgeable on product range.
Thanks for your help and swift service the Festool saw was a gift for one of my employees for all his hard work, he has it set up at his home and loving it.
thanks
Robert Evans MD
Verified review|
1 month ago
The service I received was excellent your staff were very polite helpful and knowledgeable answering all of my questions with no problem at all Paul was a great help if all your staff are this helpful they are a credit to your company will definitely use your company again best wishes c staff
Verified review|
8 days ago
Great service. Ordered a Bosch GKS 18V-68 GC 18V cordless circular saw, which arrived next day - what a fabulous machine. Unfortunately it arrived with a cracked L-Boxx, but I emailed them a couple of photos and this was replaced within a couple of days - brilliant.
Verified review|
12 days ago
I placed my order and paid for a Saturday delivery, however I didn't realise that it was past the cut off time, to my surprise I got an email stating my delivery would be delivered. Kelvin Power tools went above and beyond to get me my goods. Outstanding service.
Verified review|
1 month ago
Great price, best I could find and I looked alot, delivery time fantastic, no messing about exactly when they said it would be, as for customer service I didn't need to contact them so I'm guessing they've preemptively got it together, five stars from me
Verified review|
3 days ago
Everything arrived on time, dpd damaged one of the boxes in transit but the guys at kelvin couldn't have been more helpful replacing it, I had a new one the next day. Excellent customer service & best prices around. 100% Would recommend to everyone!
Verified review|
16 days ago
Good description of item and dispatch time was excellent as I received the goods after 2 days of placing the order. It's the first time I have used this company but from personal experience I wouldn't hesitate to buy from them again in the future.
Verified review|
20 days ago
Cant fault service or delivery, only criticism was an issue with the product, the Bosch sortimo boxes came with many adhesive labels relevant to another product , they were very difficult to remove, apart from that the boxes were of a good quality
Verified review|
Kelvin Power Tools- Logo - reviews
Answer by Kelvin Power Tools
17 days ago
Hi Tim. We achieve our great competitive pricing by sometimes splitting up full tool kits and selling all of the components separately. Your L-Boxxes were separated from tool kits which is why they had tool labels on them. This is detailed on our product page for the L-Boxx.
23 days ago
I requested and received good advice before purchasing my Honda generator. Good price, speedy efficient service, and delivery. I even got the first bottle of oil to go in the generator included. I’d recommend them.
Verified review|
8 days ago
Great! I live in Essex so a long way away. Tool arrived within two days and Kelvin was the only shop who had stock of the item I wanted (Bosch recip saw). Will absolutely buy from them again.
Verified review|
1 month ago
Super fast delivery, items is as described and communication was spot on too. Really good company to deal with, I was recommended by a friend and I shall recommend them to others as well
Verified review|
23 days ago
Good range of quality products at competitive prices, but also accompanied with excellent service and quick reasonably priced delivery. I will definitely be using this company again.
Verified review|
24 days ago
very good range of tools and equipment for all jobs at reasonable prices. customer service and communications are excellent. definitely a go to supplier.
robert
rmt electronics
Verified review|
6 days ago
Can't rate this company highly enough. Excellent customer service, competitive prices and next day delivery is great when you need to replace tools or stock up on fixings ASAP.
Verified review|
Reviews for Kelvin Power Tools
4.94/5.00
Excellent
How is the rating calculated?
Trustmark for Kelvin Power Tools
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certified since: 13/06/2013
updated on: 13/05/2021
Kelvin Power Tools is checked and certified according to the Trusted Shops quality criteria
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At Kelvin Power Tools, you can use the guarantee from Trusted Shops and protect up to £2,500 . Find out more
Details about Kelvin Power Tools
Kelvin Power Tools- Logo - reviews
Categories
Kelvin Power Tools - Specialist supplier of professional power tools
Specialist supplier of professional power tools for the UK with 43 years in business.
Contact
Kelvin Power Tools Ltd
Kelvin Avenue 22
G52 4LT Glasgow
United Kingdom
Trade register
GLASGOW Company No. SC110003
Authorised representative
John Breslin