juicers.co.uk Reviews:
Review summary
Reviews for juicers.co.uk are consistently positive. Customers consistently highlight the fast and prompt delivery, competitive prices, and high product quality as major positives. Many also praise the helpful and responsive customer service, secure packaging, and a smooth, user-friendly ordering process. However, some customers mention issues such as delivery delays with third-party couriers, occasional defects in products, and minor packaging concerns like dusty boxes. There are also reports of poor communication from customer service in a few cases, as well as frustration with the returns and refunds process, including receiving incorrect or missing items.
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Reviews for juicers.co.uk
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Arrived on time as described
The blender was very expensive 2.500 GBP and it was out of order when arrived, simply does not start
It does not work and I am waiting for a refund. -slow coming.
Answer by juicers.co.uk
Thank you for your review. I have read through your email correspondence with our support team in regards to KitchenAid 5KFC3516BAC Mini Food Chopper that you purchased from ourselves. I can see that we arranged collection of the food chopper as you claimed that it was faulty and upon inspection by our Inspection Department, they have confirmed that there is no fault with the product. They have provided you with evidence to confirm this. They have also confirmed with the condition of the returned item that you have used the product with photo evidence provided. However, from the correspondence with our support team you advised that the product was faulty straight out of the box and you were not able to use it which is not the case.. Your product purchased is fully functional as per the Consumer Rights Act 2015.
