podobrace.co.uk 
Reviews:

85 reviews in the last 12 months590 total reviews  

podobrace.co.uk 
Reviews:

85 reviews in the last 12 months590 total reviews  

Review summary

Customers mostly report positive experiences with podobrace.co.uk. Customers frequently praise the high quality, effectiveness, and durability of the products. Many highlight prompt, helpful, and friendly customer service, especially when resolving issues or providing support. Most customers find the products comfortable and supportive, and many report significant pain relief from various conditions or injuries. Fast and reliable shipping is also noted by many. Some customers mention issues with product materials or flaws. Sizing and fit are a common concern, with several reporting that products run too small or too large despite using provided sizing charts. Delivery experiences can be inconsistent, with some customers experiencing delays or lack of tracking information. A few also cite discomfort or usability issues.

This text was automatically created by an AI system from user reviews.

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Reviews for podobrace.co.uk

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Community member 
1 Reviews

What a relief!

The brace gave much need support to wrist and thumb joints. I was in agony with arthritis pain during the day but slept with the brace on and was immediately relieved by the support it gave my aching joints. (I did try a cheaper version at 1/4 of price but this was totally inadequate and did not compare with the superior quality and structure of podapod (???) I have recommended this thumb/wrist support to many friends and relatives using the correct name may I say!
Answer by podobrace.co.uk
Hi! Thank you for reviewing Podobrace! We’re very happy to read that you’re so satisfied with us! We hope to be of service to you in the near future! With kind regards, Ben Customer Service www.podobrace.co.uk
Community member 
1 Reviews
I ordered a wheeled stool, the quality is very good but i wish it was 5 cm taller. Delivery took less than a week, but I didn’t have any tracking number and any information to see when it arrives and at some point i thought i was scammed. Overall I am happy with the product but not the delivery information.
Answer by podobrace.co.uk
Hi! Thank you for reviewing Podobrace! We’re very happy to read that you’re so satisfied with us! We hope to be of service to you in the near future! With kind regards, Ben Customer Service www.podobrace.co.uk
Community member 
1 Reviews
I have experienced nothing but excellent customer service from the staff at Podobrace. Ordering delivery and obtaining information on products went exactly as I would want. Even when a product bought through Podobrace developed a manufacturing based issue it was replaced quickly without quibble then finally when it transpired that the fault was a manufacturing issue possibly inherent in the design they immediately triggered full refund without even requiring a return of goods - though I had sent clear photographs of the problem. In short a great company. Indeed I went back and ordered an alternative design to the failed item and that has proved perfect.
Answer by podobrace.co.uk
Hi! Thank you for reviewing Podobrace! We’re very happy to read that you’re so satisfied with us! We hope to be of service to you in the near future! With kind regards, Ben Customer Service www.podobrace.co.uk
Community member 
1 Reviews
Ordering and delivery went trouble free. Was kept updated with respect to order tracking so basically all you want as a customer. I can now add additional information. My purchased item developed a small flaw so I got in touch and was immediatelly offered a replacement and within the day a notification that it had been shipped. This company has been excellent from start to finish
Answer by podobrace.co.uk
Thank you very much for your wonderful review. We are delighted to hear that both the order and delivery went smoothly and that the problem with your product was resolved immediately with a quick replacement. We are very happy that you consider our service to be excellent! Kind regards, www.podobrace.co.uk support@podobrace.com
Community member 
1 Reviews
Seems to work well and add comfort and support but bit pricey
Answer by podobrace.co.uk
Hi! Thank you for reviewing Podobrace! We’re very happy to read that you’re so satisfied with us! We hope to be of service to you in the near future! With kind regards, Ben Customer Service www.podobrace.co.uk
Community member 
1 Reviews

Choosing a hernia belt online is not easy.

Choosing something as important as a hernia belt, online, whilst you are suffering from a hernia, is not easy. There are so many price driven items illustrated, all claiming to be "miraculous", but which , in practice, fall short of such claims for one reason or another. Reading reviews is essential, because, unless you know someone suffering from a similar condition with whom you can discuss, it's all a bit of a minefield. After wearing a upper middle price belts, which was very comfortable until the fastenings failed, I decided to investigate double the price belts. I found Podobrace. I'd never heard of them, but they read very well and after much deliberation I ordered a belt from them. Podobrace are Dutch, absolutely nothing wrong with that except the UK stupidly voted for Brexit. Transaction was easy and delivery quick. The product is Turkish, I've no problem with that, very well made, excellent fastenings, takes a bit of getting used to, but it is comfortable and easy to put on and take off. No one person is the same, so expect to have some adjusting to do during the day. Your hernia will come out whilst you are wearing it, but push it back, make a minor adjustment and carry on. This belt is more than OK.
Answer by podobrace.co.uk
Hi! Thank you for reviewing Podobrace! We’re very happy to read that you’re so satisfied with us! We hope to be of service to you in the near future! With kind regards, Ben Customer Service www.podobrace.co.uk support@podobrace.com
Community member 
1 Reviews
Unbelievable customer service and support. I would recommend Podobrace any day of the week. Prompt. Polite. Thoughtful. Kind. Keep up the good work and thank you so much for your help. Best wishes S Castle
Answer by podobrace.co.uk
Hi! Thank you for reviewing Podobrace! We’re very happy to read that you’re so satisfied with us! We hope to be of service to you in the near future! With kind regards, Ben Customer Service www.podobrace.co.uk
Community member 
1 Reviews
No pain while it . Fiddly to put on .
Answer by podobrace.co.uk
Hi! Thank you for reviewing Podobrace! We’re very happy to read that you’re so satisfied with us! We hope to be of service to you in the near future! With kind regards, Ben Customer Service www.podobrace.co.uk
Community member 
1 Reviews

Efficient Ordering Process

The order and processing were straightforward and efficient even though it was not made clear that the product was not sent from within the UK. It will take time to judge whether the insoles purchased will help with my foot comfort.
Answer by podobrace.co.uk
Hi! Thank you for reviewing Podobrace! We’re very happy to read that you’re so satisfied with us! We hope to be of service to you in the near future! With kind regards, Ben Customer Service www.podobrace.co.uk
Community member 
1 Reviews

A mistake dealt with very efficiently and professionally

Often good customer service can be measured by how an organisation responds to a mistake. I received the wrong size insole. A prompt apology (no need to return wrong sized insole). Correctly sized insole arrived days later. Impressed with professional service.
Answer by podobrace.co.uk
Thank you very much for your wonderful review. We are delighted to hear that the correct insoles were delivered quickly and that you were satisfied with our service. We are pleased that you appreciate our professionalism! Kind regards, www.podobrace.co.uk support@podobrace.com
Community member 
1 Reviews
The insoles are good quality but were advertised as for racket sports. They are thicker than I expected and so elevated in height. For racket sports you need to be closer to the ground for stability. For example pro squash court shoes have very thin soles for this reason.
Answer by podobrace.co.uk
Thank you for your review. We are pleased to hear that you find the insoles to be of good quality. We understand your point about the thickness when used for racket sports and will certainly take your feedback into consideration. Kind regards, www.podobrace.co.uk support@podobrace.com
Community member 
1 Reviews
This was ok didn’t make a huge difference to my tennis elbow pain also it went very bobbly even before washing it so now looks tatty
Answer by podobrace.co.uk
Hi! Thank you for your reviewing Podobrace! We’re sorry to read that your experience with us was not completely satisfactory. We will therefore include your points for improvement and will certainly get to work on this! We hope that we can still welcome you as a customer of Podobrace in the future, and that we can achieve the highest possible score by then. With kind regards, Ben Customer Service www.podobrace.co.uk support@podobrace.com
Community member 
2 Reviews

Either day product out of stock or fulfill the orde

Having unsuccessfully tried to order this product once and receiving an instant refund with no explanation I tried again a day later. Once again my order and payment went through instantly receiving a message that it had been refunded but no reason why. I really wanted this product as it looked like the best on the market and am completely disappointed that twice I’ve tried to purchase and northern time had it been successful
Answer by podobrace.co.uk
Hi! Thank you for your reviewing Podobrace! We’re sorry to read that your experience with us was not completely satisfactory. We will therefore include your points for improvement and will certainly get to work on this! We hope that we can still welcome you as a customer of Podobrace in the future, and that we can achieve the highest possible score by then. With kind regards, Ben Customer Service www.podobrace.co.uk support@podobrace.com
Community member 
9 Reviews
Quality product well designed Make Velcro last longer
Answer by podobrace.co.uk
Hi! Thank you for reviewing Podobrace! We’re very happy to read that you’re so satisfied with us! We hope to be of service to you in the near future! With kind regards, Ben Customer Service www.podobrace.co.uk
Community member 
3 Reviews
Good product and quick delivery
Answer by podobrace.co.uk
Hi! Thank you for reviewing Podobrace! We’re very happy to read that you’re so satisfied with us! We hope to be of service to you in the near future! With kind regards, Ben Customer Service www.podobrace.co.uk
Community member 
1 Reviews
The best brace I've used for the arthritis I have in my thumb
Answer by podobrace.co.uk
Hi! Thank you for reviewing Podobrace! We’re very happy to read that you’re so satisfied with us! We hope to be of service to you in the near future! With kind regards, Ben Customer Service www.podobrace.co.uk
Community member 
1 Reviews
Answer by podobrace.co.uk
Hi! Thank you for reviewing Podobrace! We’re very happy to read that you’re so satisfied with us! We hope to be of service to you in the near future! With kind regards, Ben Customer Service www.podobrace.co.uk
Community member 
2 Reviews
I identified the product paid for it. Got a message to confirm purchase and then instantly received a message. Saying I would receive a refund. There was no explanation. I did this twice.
Answer by podobrace.co.uk
Hi! Thank you for your reviewing Podobrace! We’re sorry to read that your experience with us was not completely satisfactory. We will therefore include your points for improvement and will certainly get to work on this! We hope that we can still welcome you as a customer of Podobrace in the future, and that we can achieve the highest possible score by then. With kind regards, Ben Customer Service www.podobrace.co.uk support@podobrace.com
Community member 
1 Reviews
Ben was most helpful. Kind and attentive to our needs.
Answer by podobrace.co.uk
Hi! Thank you for reviewing Podobrace! We’re very happy to read that you’re so satisfied with us! We hope to be of service to you in the near future! With kind regards, Ben Customer Service www.podobrace.co.uk
Community member 
1 Reviews
These are the best insoles for underpronation. I can now buy most running shoes. Really helped my recovery with my back and knee. Plus the knee sleeve is brillant, really does the job too.
Answer by podobrace.co.uk
Hi! Thank you for reviewing Podobrace! We’re very happy to read that you’re so satisfied with us! We hope to be of service to you in the near future! With kind regards, Ben Customer Service www.podobrace.co.uk