electricfence-online.co.ukReviews:
251 reviews in the last 12 months1,190 total reviews
Excellent
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Top positive review
11 May 2023
Verified review
Ordered two earth rods, these were at a good price and were speedily delivered. However, one of them was missing the screw to connect the earth cable so only 4 stars - I didn't get around to reporting this as family matters took priority and it was a triviality anyway.
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Top negative review
7 days ago
Verified review
Bad experience with this company. I ordered electric fence supplies with delivery in 2-4 business days.
Nothing had arrived by 6th business day so I emailed a query.
They then sent a standardised email saying they had cancelled the order due to no stock.
Why could they not have sent this when I placed the order? Had I not chased would they have contacted me? Inconvenient and disappointing customer service.
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Reviews for electricfence-online.co.uk
25 May 2023
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23 May 2023
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21 May 2023
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16 May 2023
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15 May 2023
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12 May 2023
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3 May 2023
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23 Jul 2023
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Poor delivery and unit had a flat battery. Your staff have tried all they can but ???
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Answer by electricfence-online.co.uk
24 Jul 2023
Dear customer,
Thank you for taking the time to write this review. We are very sorry for the poor delivery and the flat unit. We want to look for a solution together and we send you an email on Friday. We look forward to hearing from you.
Best,
Electric Fence Online
23 May 2023
Verified review
wrong parts
They sent the wrong parts and the correct ones were sent on much later.
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Answer by electricfence-online.co.uk
6 Jun 2023
Dear customer,
Thank you for sharing your feedback. We apologize for the inconvenience caused by sending the wrong parts initially and the delay in sending the correct ones. We appreciate your patience, and we'll use this feedback to improve our processes and ensure a better experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Best,
Team electric fence online
8 May 2023
Verified review
consult with your costomers
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Answer by electricfence-online.co.uk
9 May 2023
Dear customer,
Thank you for taking the time to leave us feedback. We always strive to provide excellent customer service and we would like to understand more about your experience. Could you please provide us with additional details about your concerns so we can address them promptly at info@inavata.co.uk? We value your feedback and hope to have the opportunity to improve your experience with us in the future.
Best regards,
Electric Fence Online
28 May 2023
Verified review
The product doesn't work
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Answer by electricfence-online.co.uk
30 May 2023
Dear customer,
Thank you for taking the time to leave us feedback. We always strive to provide excellent customer service and we would like to understand more about your experience. Could you please provide us with additional details about your problems with the product so we can address them promptly at info@inavata.co.uk? We value your feedback and hope to have the opportunity to improve your experience with us in the future.
Best regards,
Electric Fence Online