electricfence-online.co.ukReviews:
251 reviews in the last 12 months1,190 total reviews
Excellent
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Top positive review
11 May 2023
Verified review
Ordered two earth rods, these were at a good price and were speedily delivered. However, one of them was missing the screw to connect the earth cable so only 4 stars - I didn't get around to reporting this as family matters took priority and it was a triviality anyway.
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Top negative review
7 days ago
Verified review
Bad experience with this company. I ordered electric fence supplies with delivery in 2-4 business days.
Nothing had arrived by 6th business day so I emailed a query.
They then sent a standardised email saying they had cancelled the order due to no stock.
Why could they not have sent this when I placed the order? Had I not chased would they have contacted me? Inconvenient and disappointing customer service.
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Reviews for electricfence-online.co.uk
2 days ago
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Faultless service
Excellent range of products, very reasonably priced and swift processing, who could ask for more.
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3 days ago
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Quick efficient service
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3 days ago
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4 days ago
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4 days ago
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Quick and easy ,excellent.
Quick delivery no hassle.Product exactly what I wanted,well pleased with it.
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6 days ago
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6 days ago
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Speed of delivery is great.
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7 days ago
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Quick delivery of reasonably priced product.
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7 days ago
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Really quick delivery.
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7 days ago
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Fast delivery and As described.
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7 days ago
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Poor Service and Zero Communication
Bad experience with this company. I ordered electric fence supplies with delivery in 2-4 business days.
Nothing had arrived by 6th business day so I emailed a query.
They then sent a standardised email saying they had cancelled the order due to no stock.
Why could they not have sent this when I placed the order? Had I not chased would they have contacted me? Inconvenient and disappointing customer service.
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Answer by electricfence-online.co.uk
7 days ago
Dear customer, thank you for your feedback. In your email you asked to cancel your order if fit had not yet been dispatched. That is the reason we cancelled your order. As we explained in the email to you, we had a technical issue that caused your order not being processed. Unfortunately, we did not receive a notification about this and were, therefore, not able to contact you about it. We strive to deliver good service and have this investigated, so that this will not happen again in the future. We apologise for the inconvenience caused. If you have any further questions, please do not hesitate to contact us. Kind regards, your Electric Fence Online-Team
8 days ago
Verified review
A good strong fence
Looks a good strong fence and will last, I have not yet erected it yet but will let you know when it's up and running
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9 days ago
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Good price, promptly delivered
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10 days ago
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Well it does work! Easy to install and keeps the dog off of the pond plants and out of the pond.
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11 days ago
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the best posts I've found
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11 days ago
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I have still to receive my order so nothing to rate. Very disappointed.
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12 days ago
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Quick delivery, well wrapped parcel
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12 days ago
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Very quick service and best price
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13 days ago
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13 days ago
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Clear & efficient order & delivery process, with a less appealing returns policy!
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