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Review summary
Customers frequently praise the robust build, reliability, and high-quality materials and workmanship of the charging cables and devices. Delivery is often described as fast and reliable. Customer service is widely recognized for being responsive, helpful, and solution-oriented, especially in handling returns, refunds, and inquiries. Many find the return and refund process straightforward and mostly hassle-free. The cables and devices are generally easy to use and intuitive, with clear instructions. The companion app and device features such as adjustable current, display screens, and programmability are valued by many. Customers also appreciate the thoughtful, protective, and sometimes personalized packaging. Competitive pricing and the good value received for the price paid are often highlighted, especially compared to dealer or other brand prices. Some customers report delivery delays or courier issues. A minority have experienced delays or technical issues with returns and refunds. While most find the devices easy to use, some mention minor complications or a learning curve. There are occasional complaints that the companion app is too basic or users encounter technical difficulties. Packaging, while generally praised, has sometimes been reported as damaged or lacking sturdiness.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsvoldt.co.uk
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Cross-market review
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Cross-market review
Charger does what it should. My only reason for giving 4 and not 5 stars is that it clearly states on the website that the product is made in the EU, which for some people is the decisive point to buy this and not from another brand that sometimes even has more charging options, but it's unknown where it comes from (especially China, of course). And to my surprise, when the package arrived with a large Made in China sticker.
Be honest with your customers!
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Cross-market review
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Cross-market review
Long charging cable
The length of the cable in combination with the right connection is actually the reason why we ordered a Voldt cable. The plug in the socket in the meter cabinet and the type 2 plug in the car via a cable duct.. The car can charge when the solar panels deliver power.
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Cross-market review
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Cross-market review
The processing and function are excellent, the app is not needed.
The processing is excellent, the packaging is excellent, the instructions are excellent, the display is bright and easy to read, the app is rather completely unnecessary.
I would like much more there:
* In real-time charge mode, only voltage and current are displayed, not power in KW.
* The charging pile has no scale. What?
* I can only see when and for how long I've charged, but not how much. Is it so difficult to multiply the current in A by the voltage in volts over time?
* There seems to be no REST-API -> No integration with HomeAssistant and the like...
* I can't download the charge records but only send them by mail
* You have to register for the mess.
* and so on.
Conclusion: Excellent processing, excellent use on the device, the app on IOS (V4.0.6) is unnecessary. All necessary information is provided by the car that was previously connected.
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Cross-market review
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Cross-market review
Fantastic order service, fantastic charging cable
Fantastic order service. Ordered in the evening, delivered at home the next morning. Amazing charging cable. On the small control screen, you can choose the current strength in Amps. With this, you can adjust the charging speed and furthermore adapt it to the available surplus of solar energy at that moment with a press of a button.
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Cross-market review
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Cross-market review
Kvalitetsprodukt fra seriøs leverandør.
Vi har en Voldt type 2 8-16 amp med 20 meter lang kabel som vi lader vår Renault Scenic E-tech med når vi er på hytta. Den fungerer utmerket. Bruker den mest på 10 amp, men har også forsøkt 16 amp uten problemer med varmgang. Bestilling og levering direkte fra Voldt fungerte raskt og uten problemer.
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Cross-market review
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Cross-market review
Order easy and fast, quick delivery, solid quality
The order was easy thanks to the option to specify the vehicle and directly display the appropriate charging cables.
The delivery was quick, so the cable even arrived before the vehicle. Now I've plugged it in for the first time, everything gives a solid and well-crafted impression, and the vehicle has been charging for several hours without the plug or cable getting hot.
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Cross-market review
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Cross-market review
works as described, app too, suitable for expense reporting if the employer accepts it, mine agrees \nFrom charging via the household power connection I can only say: No heat development, charging works perfectly and the loss is kept within limits.
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Cross-market review
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Cross-market review
Incomplete description
The description on the website was clear to us, but upon receipt, it turned out that we had ordered the wrong cable. When we looked further, we found another cable with the same name, but this one was correct. You actually had to scroll all the way down to find in small print which direction you needed.\n\nDespite this, very satisfied with the smooth return and refund and delivery of the new, correct cable.
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Cross-market review
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Cross-market review
Customer Service is Excellent!
I give 5 stars for customer service. I was not entirely satisfied with the product, but the customer service was able to address my needs and we found a solution. It is the service I expected from a European company and what truly distinguishes a company like Voldt compared to buying similar products that may be cheaper, but provide no support if you encounter a problem or setback. I 100% recommend the product.
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Cross-market review
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Cross-market review
Slow to contact, calling didn't work.
– Slow to respond via email, and only very short responses.
– It's not possible to call them, at least not with Telia (the number goes to the Netherlands).
– I got the completely wrong item (after a delivery time of 10 days). The cable I received was the wrong length, and there was also the wrong size model on the 3-phase connector (wrong amperage).
– Poorly packaged, the packaging was broken, and the item was somewhat dirty, with lots of air in the package allowing the item to move around a lot.
– Eventually, an apology came and a small compensation in the form of a discount on the item, and they sent a new one with express mail. Return shipping was also paid by them, using their return label. 👍
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Cross-market review
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Cross-market review
Very good ;-)
The cable does what it should. Very pleasant is that it doesn't heat up and you therefore (even with unattended charging) always have a good feeling. In parallel operation with the wallbox, it is also possible to easily load electricity at home for slow charging (with corresponding regulation) from the balcony power plant. Highly recommended!
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Cross-market review
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Cross-market review
cable length error on delivery, customer service was ultra responsive
They shipped the new cable the same day I reported the issue with the return slip for the wrong cable.
I can only recommend, it is my second order with voldt, and I am very satisfied with the customer service and the very high-quality products, at a fair price.
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Verified
A very good cable
I regretted not getting a tethered charger so decided to add a permanent cable. I choose the Voldt cable because is a single moulded piece of plastic with a great IP rating. So far it is looking and working great. I'm very happy.
Cross-market review
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Cross-market review
Clear explanation of the differences between the cables. Simple selection tool to arrive at the right choice.
Fast shipping with tracking. It's a pity that additional insurance for shipping is necessary, and that only up to €100 is insured as a base. The cheapest cable is already more expensive!
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Cross-market review
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Cross-market review
Product that inspires confidence in terms of robustness and quality. The delivery was very fast and the packaging of very good quality. The only downside is the app, which seems very basic. Note that after planned charging interruptions, the device remains on standby and does not resume charging upon restart. This issue occurred twice, even though the vehicle was not fully charged and no protection was active.\nI recommend this manufactured product.
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Cross-market review
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Cross-market review
The Wallbox seems very valuable. As hoped - so confirmed. The bag must be excluded...fortunately, I don't need to transport the Wallbox back and forth.
Otherwise, I wish the datasets could be exported monthly.
Clear purchase recommendation
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Cross-market review
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Cross-market review
Product did not convince - Service was very good
I am reviewing here the Voldt® Mobile OCPP charger and Voldt.
The order was very easy, the shipping very fast, and also the cancellation and return were hassle-free. Therefore, Voldt receives a very good rating from me. However, the ordered product did not meet my expectations. The mobile wallbox seemed very robust, but an electric car could not be charged. The maximum charging current was limited to 10A (even with CEE plug) and the OCPP communication options were too limited for me.
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Cross-market review
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Cross-market review
Very good craftsmanship
The cable does what it should: carry electricity from A to B. The workmanship and materials are very good 👍. I've only been able to test it on the neighbor's vehicle so far, as my electric car will be delivered at the end of September.
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Cross-market review
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Cross-market review
Does not make you miss the original
In my experience (a 15m type 2 charging cable for a BYD), I found it perfect for public charging stations, it ensures the same energy transfer as the original cable. Excellent coating and protection level (I tested it in heavy rain, and it maintained the energy transfer values as if nothing happened). One should be aware that the longer it is, the more weight you will have to handle during the connection phases.
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Cross-market review
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Cross-market review
Clear and well-maintained website. Bought a new charging cable at VOLDT and it functions perfectly! The service is also quick and good! For example, the follow-up delivery of a cable hook was handled neatly.
Compliment!
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4.66
Excellent430 total reviews in the United Kingdom97 reviews in the last 12 months
Contact
voldt.co.uk
- +31337200195
- voldt.co.uk
- info@voldt.com
- London, GBR
About
voldt.co.uk
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