Morris - Trusted Life Appliances Reviews:
Review summary
Reviews for Morris - Trusted Life Appliances are consistently positive. Customers frequently praise the fast and prompt delivery, with most expressing satisfaction with the quality, reliability, and build of the products. Customer service is generally described as excellent, helpful, and responsive. Installation is often noted as simple and straightforward, and customers are generally pleased with the competitive pricing and value for money. Packaging is mostly seen as secure and protective. A minority of customers complain about delivery delays or courier issues. Some mention minor faults or disappointments with the products, and a few cite poor communication or slow issue resolution from customer service. While most find installation easy, a few report minor difficulties. There are occasional complaints about inadequate or problematic packaging, and some customers find the instructions lacking or unclear.
This text was automatically created by an AI system from user reviews.
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Reviews for morrisdirect.co.uk
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Answer by Morris - Trusted Life Appliances
Dear Steven,
Thank you for your 5-star rating! We appreciate your support and are pleased to know that you had a positive experience with us. If you have any feedback or suggestions in the future, please feel free to share. We're always here to help!
Best regards,
Morris Direct Support Team
Answer by Morris - Trusted Life Appliances
Dear Paul,
Thank you for your 5-star rating! We appreciate your support and are glad to hear that you had a positive experience. If you have any feedback or suggestions in the future, please feel free to share them with us. We're here to help!
Best regards,
Morris Direct Support Team
ceramic tubular heater
great service product arrived in good time to Belfast good price
Answer by Morris - Trusted Life Appliances
Thank you for the 5-star review, Noel. We're delighted to hear you're happy with your ceramic tubular heater and that it arrived promptly to Belfast at a good price. It's wonderful to know that our service met your expectations. We truly appreciate you choosing Morris and look forward to your next order.
Morris Direct Support Team
Takes the chill off the room
We like this tube heater as we have no heating in our bathroom and this takes the chill off. It's cheap to run.
Answer by Morris - Trusted Life Appliances
Thank you for your excellent 5-star review, Karen. We are delighted to hear that our tube heater is working so well to take the chill off your bathroom. It's great to know that its efficient operation is also providing cost-effective warmth for you. We truly appreciate you sharing your positive experience.
Morris Direct Support Team
Great customer support plus a excellent product
Answer by Morris - Trusted Life Appliances
Dear John,
Thank you for your wonderful 5-star review. We are thrilled to hear that you are pleased with both the product and the customer support you received. Your kind words are greatly appreciated by our entire team at Morris Direct.
We are delighted that you had such a positive experience and we hope to have the opportunity to serve you again in the future.
Morris Direct Support Team
Bought floodlight and was delivered next day. Excellent service.
Answer by Morris - Trusted Life Appliances
Thank you for the excellent 5-star review, Margaret. We're delighted to hear you received your floodlight so promptly and are happy with our service. It's a pleasure to know we met your expectations. We truly appreciate you choosing Morris and hope to serve you again.
Morris Direct Support Team
The Tubular heater I received is faulty I shall be returning it and will be asking for a refund or a replacement.
Answer by Morris - Trusted Life Appliances
Dear John,
Thank you for bringing this issue to our attention. We’re sorry to hear that your tubular heater is faulty and understand how disappointing that can be. Please know that we’re here to assist you with the return process, and we will ensure you receive either a refund or a replacement promptly. If you have any further questions or need assistance, feel free to reach out.
Best regards,
Morris Direct Support Team
The cutout is so quick, it never reaches temperature fully before switching off again, I purchased the 60W heater to replace a 40W one, but the 40W from a rival gives out much better constant heat.
Answer by Morris - Trusted Life Appliances
Dear Matthew,
Thank you for your feedback regarding your tubular heater. We apologise for the inconvenience you are experiencing with the heater's cut-off feature. Tubular heaters operate by continuously warming up until they reach a maximum safety cut-off temperature, at which point they automatically switch off to prevent overheating. This on-and-off cycle helps to maintain a general level of warmth but does not allow for precise temperature control.
Please let us know if you have any further questions or need assistance.
Best regards,
Morris Direct Support Team
Easy to fit
Light to handle, easy to fit and a reasonable price.
In all I purchased five.
Particularly pleased Made in Britain.
Answer by Morris - Trusted Life Appliances
Thank you for your excellent 5-star review, Brian. We are thrilled to hear that you found the lights easy to fit, light to handle, and reasonably priced. It's fantastic that you were so pleased that you purchased five units. We truly appreciate you choosing Morris Direct and taking the time to share your positive experience.
Morris Direct Support Team
Excellent product. Good price.
Answer by Morris - Trusted Life Appliances
Dear Phillip,
Thank you for your excellent 5-star review! We're delighted to hear you are happy with the product and that it represents good value. Your feedback is greatly appreciated and reinforces our commitment to offering quality at a fair price.
We are thrilled you had a positive experience with Morris Direct and look forward to serving you again.
Morris Direct Support Team
Excellent product. Good price.
Answer by Morris - Trusted Life Appliances
Dear Phillip,
Thank you for the fantastic 5-star review and your positive feedback. We are thrilled that you are pleased with the product and find it to be a great value.
It is always a pleasure to hear from satisfied customers, and we truly appreciate you taking the time to share your experience with us. We hope you continue to enjoy the product and we look forward to serving you again at Morris Direct in the future.
Morris Direct Support Team
Item arriived very quickly and its great
Answer by Morris - Trusted Life Appliances
Dear Elizabeth,
Thank you for your wonderful 5-star review. We're delighted to hear that your item arrived very quickly and that you are pleased with it.
It's fantastic to know that we met your expectations with both our service and product quality. We truly appreciate you taking the time to share your positive experience.
We hope you continue to enjoy your purchase and look forward to serving you again at Morris Direct.
Morris Direct Support Team
Great product and service
Ordering was easy. Delivery was quick. And the product is excellent - solid, well made & made in the UK.
Answer by Morris - Trusted Life Appliances
Thank you for your wonderful 5-star review, Lynda. We are delighted to hear that you found the ordering process easy, the delivery quick, and are so pleased with the excellent, solid build of the product. Providing great products and services is our top priority, and we truly appreciate your positive feedback.
Morris Direct Support Team
20 pounds for 48 hours got it 5 days late don't use royal mail
Answer by Morris - Trusted Life Appliances
Dear John,
Thank you for your feedback, and we’re sorry to hear that delivery took longer than expected. We understand how frustrating delays can be and will be sure to share your comments with the relevant team. If there’s anything further we can do to help, please don’t hesitate to reach out.
Morris Direct Support Team
It works
Answer by Morris - Trusted Life Appliances
Dear John,
Thank you for your great review! We're thrilled to hear that your product is working well for you. Your satisfaction is our top priority, and we appreciate your feedback. If you have any questions or need assistance in the future, please feel free to reach out!
Best regards,
Morris Direct Support Team
Answer by Morris - Trusted Life Appliances
Dear Gavin,
Thank you for your 4-star review! We appreciate your feedback and are glad to hear that you had a positive experience. If there's anything specific you'd like to share or if you have any suggestions, please don't hesitate to let us know. We're here to help!
Best regards,
Morris Direct Support Team
Quick delivery however the required brackets were not included. Quickly resolved with a call.
Answer by Morris - Trusted Life Appliances
Dear Werner,
Thank you for your feedback! We're glad to hear that your issue with the brackets was resolved quickly through our support team. Your experience is important to us, and we strive for customer satisfaction. If you were happy with our service, we would appreciate you considering an increase in your review stars.
Best regards,
Morris Direct Support Team
Seems to be good quality and well built lights. Perhaps the clicks could be made of metal to ensure they last.
Answer by Morris - Trusted Life Appliances
Thank you for your 4-star review and your valuable feedback, Kevin. We are pleased to hear that you find our lights to be of good quality and well-built. Your suggestion regarding the clips is greatly appreciated and will be passed on to our product development team for consideration. We hope the lights continue to serve you well.
Morris Direct Support Team
Easy transaction, well described, easy to fit , swift delivery.
Thanks
Answer by Morris - Trusted Life Appliances
Thank you for your excellent 5-star review, Ian. We are delighted to hear that you found the transaction easy, the product well-described and easy to fit, and the delivery swift. Your positive feedback is greatly appreciated and motivates our team to maintain these high standards. We look forward to assisting you with any future needs.
Morris Direct Support Team
Answer by Morris - Trusted Life Appliances
Dear Paul,
Thank you for your 5-star review! We’re delighted to hear that you had a positive experience with us. If you have any feedback or questions in the future, please don't hesitate to reach out. We appreciate your support!
Best regards,
Morris Direct Support Team
