Morris - Trusted Life Appliances Reviews:
Review summary
Reviews for Morris - Trusted Life Appliances are consistently positive. Customers frequently praise the fast and prompt delivery, with most expressing satisfaction with the quality, reliability, and build of the products. Customer service is generally described as excellent, helpful, and responsive. Installation is often noted as simple and straightforward, and customers are generally pleased with the competitive pricing and value for money. Packaging is mostly seen as secure and protective. A minority of customers complain about delivery delays or courier issues. Some mention minor faults or disappointments with the products, and a few cite poor communication or slow issue resolution from customer service. While most find installation easy, a few report minor difficulties. There are occasional complaints about inadequate or problematic packaging, and some customers find the instructions lacking or unclear.
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Reviews for morrisdirect.co.uk
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good value and looks smart
Our air filter has been working great for over a year. It is good value and looks smart. It can be a little bit loud at night, but manageable.
Answer by Morris - Trusted Life Appliances
Dear Katalin,
Thank you for your fantastic review! We're delighted to hear that your air filter has been working well for you and that you find it both smart and good value. We appreciate your feedback regarding the noise level at night and will take that into consideration. If you have any further questions or need assistance, please feel free to reach out.
Best regards,
Morris Direct Support Team
A user friendly web site which enabled me to make an informed purchase for my needs. Prices are competitive. The heater and programme timer have now been set up to provide frost protection for a borehole filtration system in a shed.
Answer by Morris - Trusted Life Appliances
Thank you for your detailed 5-star review, Nigel. We're very pleased to hear you found our website user-friendly and our prices competitive, enabling an informed purchase. It's excellent to know the heater and programmer are now successfully set up to provide frost protection for your borehole filtration system. We appreciate you taking the time to share your positive experience with us.
Morris Direct Support Team
Packaged really well, no damage happening to this while in transit, one 3 ft Morris tube heater installed to the cold end of the boat, so far very happy, may order another one for the engine room before the real winter sets in and causes a frozen pipe problem.
A nice comfortable background warmth.
Answer by Morris - Trusted Life Appliances
Thank you for the wonderful 5-star review Helen! We are delighted to hear that your 3ft tube heater was packaged so well and arrived in perfect condition, and that it's providing a nice, comfortable background warmth on your boat.
It is fantastic to know you are already considering a second heater to prevent frozen pipes this winter, and we truly appreciate you taking the time to share your positive experience.
Morris Direct Support Team
Morris LED T5 Under Cabinet Lights Tri-Colour (3CCT)
A great LED replacement for our old style tube lights. Good Quality, easy to Mount & great light output. Highly Recommended
Answer by Morris - Trusted Life Appliances
Dear David,
Thank you for your excellent review! We're thrilled to hear that our Morris LED T5 Under Cabinet Lights have been a great replacement for your old tube lights and that you found them easy to mount. Your recommendation means a lot to us and we're glad you're enjoying the quality and light output. If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
Morris Direct Support Team
Works well , efficient, instructions for the new model dont contain list of symbols and their use ,( round dial ) would be nice if contained within instructions , only a minor item , unit does exactly what it says. Price very reasonable
Answer by Morris - Trusted Life Appliances
Thank you for your detailed 5-star review, Trevor. We are delighted to hear that the unit works well, is efficient, and does exactly what it says for a very reasonable price. We also sincerely appreciate your feedback regarding the symbols on the round dial and will certainly pass this on for future instruction updates. It's great to know that you are happy with the product's performance.
Morris Direct Support Team
Fast service. Very happy with the under cabinet light.
Answer by Morris - Trusted Life Appliances
Dear Paul,
Thank you for your review. We're very happy that you enjoyed our fast service and that the under cabinet light has met your expectations so well.
Morris Direct Support Team
The service was very good and I got the goods day would buy from them again
Answer by Morris - Trusted Life Appliances
Dear Lee,
Thank you for your kind review—we’re delighted to hear you were pleased with the service and that your order arrived promptly. It’s wonderful to know you’d consider shopping with us again, and we look forward to welcoming you back. If you ever need any assistance in the future, please don’t hesitate to get in touch.
Morris Direct Support Team
I have purchased before and think theire products are very good and well priced.
Answer by Morris - Trusted Life Appliances
Dear Richard,
Thank you for your continued custom—it’s great to hear that you’ve been pleased with both the quality and pricing of our products. We really appreciate your loyalty and look forward to serving you again.
Kind regards,
Morris Direct Support Team
Easy to order, good price, very quick delivery. Quality appears excellent.
Answer by Morris - Trusted Life Appliances
Dear Andrew,
Thank you so much for your fantastic review—we’re thrilled to hear that you found the ordering process easy and the delivery speedy. It’s great to know the quality has made a strong impression as well. We truly appreciate you taking the time to share your experience. If you ever need anything else, we’re always happy to help.
Morris Direct Support Team
Very good website.
Just thought the plastic on the item was bit cheap and not fitting together easily or as I'd like but otherwise good.
Answer by Morris - Trusted Life Appliances
Dear Liz,
Thank you for your feedback—we’re glad you found the website easy to use. We appreciate your honest comments about the fit and finish of the item, and we’ll be sure to pass them on. If there’s anything we can help with, please feel free to reach out.
Morris Direct Support Team
Product appears to be working well although only had it a few days. It arrived very securely packaged and was easy to install. Good to buy a British made product.
Answer by Morris - Trusted Life Appliances
Dear Graham,
Thank you for your fantastic review! We're delighted to hear that your product is working well and that the installation was easy. It's great to know that you appreciated the secure packaging and are happy to support a British-made product. If you have any questions or need assistance in the future, feel free to reach out!
Best regards,
Morris Direct Support Team
Easy to order, website makes sense unlike some. Although there was a part missing it was immediately rectified. Great service.
Answer by Morris - Trusted Life Appliances
Dear Michael,
Thank you for your fantastic review! We're delighted to hear that you found our website easy to navigate and that your issue with the missing part was quickly resolved. Providing great service is our priority, and your positive feedback motivates us to keep improving. If you need any further assistance, please don't hesitate to reach out.
Best regards,
Morris Direct Support Team
Good service and prompt delivery
Answer by Morris - Trusted Life Appliances
Dear Keith,
Thank you for your kind words about our good service and prompt delivery. We're delighted everything went smoothly for you, and we appreciate your support.
Morris Direct Support Team
It’s quiet , purifies the air and gives me a good night sleep despite of my allergies
Answer by Morris - Trusted Life Appliances
Dear Cindy,
Thank you for your wonderful review—we’re so pleased to hear that the product is helping you sleep better and managing your allergies so well. It’s great to know it’s making a positive difference. If you ever need anything else, we’re always happy to help.
Morris Direct Support Team
Great quality product.
The dehumidifier has made a big difference. Rooms feel more comfortable and is useful to help with clothes drying.
Was so impressed got another identical one for our daughter.
Great communication and very speedy delivery.
Answer by Morris - Trusted Life Appliances
Thank you for your wonderful 5-star review, Brian. We are delighted to hear that the dehumidifier has made such a big difference, making your rooms more comfortable and aiding with drying clothes. It's fantastic that you were so impressed you purchased an identical one for your daughter. We truly appreciate you highlighting our great communication and speedy delivery.
Morris Direct Support Team
Excellent brightness and ease of fixing after the removal of old fluorescent tube. I liked the simplicity of attaching the mains wiring, however it was hard to find the letters N and L by the sockets.
Answer by Morris - Trusted Life Appliances
Thank you for your 5-star review and your detailed feedback, Paul. We're thrilled to hear you're impressed with the brightness and ease of installation of our product. We also appreciate you noting the challenge with the socket markings; we'll certainly pass this along to our product team. We hope to have the opportunity to serve you again soon.
Morris Direct Support Team
Great service and product. Just what I required
Answer by Morris - Trusted Life Appliances
Dear John,
Thank you for your kind words. We're delighted that you received great service and a great product, and that it was exactly what you required. We hope to help you again soon.
Morris Direct Support Team
Efficient service and good quality product.
Answer by Morris - Trusted Life Appliances
Dear Hilary,
Thank you for your lovely review. We're so pleased that you found our service efficient and our product to be of good quality. That's exactly what we strive for.
Morris Direct Support Team
Answer by Morris - Trusted Life Appliances
Dear David,
Thank you for taking the time to leave us a review. We really appreciate your feedback, even without a comment. We hope to serve you again soon.
Morris Direct Support Team
