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Review summary
Customers frequently praise the fast and prompt delivery of their orders. Many highlight the high quality and reliability of the products. Customer service is often described as helpful and responsive, with several customers appreciating issue resolution. Customers often highlight easy installation and setup. Many reviews note competitive or reasonable pricing. Packaging is generally considered secure and protective. A few customers mention occasional delivery delays or courier issues. A minority note minor faults or mismatches with their product expectations. Some report slow or lacking responses from customer service. A number of customers mention unclear, missing, or inadequate instructions, leading to minor usability frustrations. There are occasional concerns about price increases or value, and a few customers report inadequate packing or minor damage during transit.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsMorris - Trusted Life Appliances
(5)
(8)
(14)
(44)
(218)
Verified
delivered well before the stated date, packaging damaged but fittings OK, verry bright and easy to install.
Reply from Morris - Trusted Life Appliances
Thank you, Lee. We’re happy to hear that your order arrived earlier than expected and that you found the unit very bright and easy to install. Apologies for the damaged packaging, but we’re relieved the fittings were unharmed. Enjoy your purchase.
Morris Direct Support Team
Verified
Very quick delivery. Great customer service. Thank you. 👍
Reply from Morris - Trusted Life Appliances
Much appreciated, Rosalyn. We're so pleased you were happy with both the delivery speed and our customer service. Thank you for the kind words.
Morris Direct Support Team
Verified
Good product - does what it says
Unit good, cools the room, relatively efficiently but, like most portable units, quite noisy.
Reply from Morris - Trusted Life Appliances
Thanks, L Bullock. We're happy the unit cools effectively for you, and we appreciate your honest note about the noise level – portables do tend to be louder, but we're always happy to advise on quieter models.
Morris Direct Support Team
Verified
Very prompt supply
Verified
Excellent product and delivered really quickly.
Reply from Morris - Trusted Life Appliances
We're thrilled you loved the product and our speedy delivery. Thank you for taking the time to share your positive experience with us.
Morris Direct Support Team
Verified
Ice Cold
Dispatched quickly, well packaged and easy to set up.
Reply from Morris - Trusted Life Appliances
Thanks, David. We're glad your order arrived quickly and was well packaged. Enjoy your new unit, and don't hesitate to get in touch if you need anything.
Morris Direct Support Team
Verified
Verified
Quality
Quick delivery. Products always good quality.
Reply from Morris - Trusted Life Appliances
Thanks, Matthew. Quick delivery and consistent quality are what we aim for, so it's wonderful to hear we delivered. We look forward to seeing you again.
Morris Direct Support Team
Verified
Very helpful sales person and a great delivery time
Reply from Morris - Trusted Life Appliances
Much appreciated, Mr Purkiss. It's great to know our sales team were helpful and that delivery was prompt. Thank you for choosing Morris.
Morris Direct Support Team
Verified
Verified
The assembly instructions are laughable. Absolutely awful. Please consider putting a video up on YouTube or your own site because the instructions are useless. The fan is nice but a bit noisy even on lowest setting.
Reply from Morris - Trusted Life Appliances
Thank you for your honest feedback, Brendan. We sincerely apologise that the assembly instructions were not up to standard. Your suggestion about a video guide is excellent, and we will pass this to our product team immediately. Thank you for helping us improve.
Morris Direct Support Team
Verified
Verified
Solar Wall Lights
The product looks good quality and functions very well, glad 2 were purchased. Mounting the solar wall lights was easy enough to do, hope they give good service. Thanks to Parcel Force next day delivery didn’t happen.
Reply from Morris - Trusted Life Appliances
Dear Barry,
Thank you for your review—we’re pleased to hear the solar wall lights are good quality and were easy to fit. We’re sorry to hear that next-day delivery didn’t go as planned on this occasion and appreciate your feedback. If we can assist with anything further, please let us know.
Morris Direct Support Team
Verified
BATTEN LIGHTS
THE 1.8M BATTEN LIGHTS ARE GREAT VALUE, GREAT QUALITY, LIGHT WEIGHT AND VERY EASY TO INSTALL.
Reply from Morris - Trusted Life Appliances
Dear CASTLGATE ARCHCONSULT,
Thank you for your fantastic review. We're thrilled that you found our 1.8m batten lights to be great value, quality, and easy to install. Your feedback means a great deal to us.
Morris Direct Support Team
Verified
As soon as the phone was answered there was a clear indication that their intention was to make me pleased to have been supplied with what I required and within 24 hours all of what was ordered to my door.
Reply from Morris - Trusted Life Appliances
Dear Derek,
Thank you for your wonderful review! We're delighted to hear that our team was able to assist you promptly and that your order arrived within 24 hours. Your satisfaction is our priority and we truly appreciate your kind words. If you need any further assistance, please don’t hesitate to reach out.
Best regards,
Morris Direct Support Team
Verified
Reply from Morris - Trusted Life Appliances
Many thanks for the perfect rating, Daniel. It's great to know you were happy with your experience. We truly appreciate your support.
Morris Direct Support Team
Verified
Quality product and quick delivery all at exceptional price .
Reply from Morris - Trusted Life Appliances
Thank you, Stephen. We’re delighted you found our product quality and delivery speed exceptional, all at a fair price. That’s exactly what we strive for at Morris. We hope to serve you again soon.
Morris Direct Support Team
Verified
3 ft Greenhouse Heater for my neighbour. Delivered on time and my neighbour reports that it's just the job for keeping the frost off. Looks good as well. Thank you.
Reply from Morris - Trusted Life Appliances
Dear Nigel,
Thank you for your kind review—we’re delighted to hear the greenhouse heater is doing the job for your neighbour and that delivery went smoothly. It’s always great to know our products are proving useful. If you need anything further, please don’t hesitate to get in touch.
Morris Direct Support Team
Verified
Checked on line for heater for porch got the 1foot first sort of done the job then got 3foot one brilliant what a difference good price and delivery prompt well packaged no problem well done
Reply from Morris - Trusted Life Appliances
Dear Roy,
Thank you for taking the time to leave us a review—we’re glad to hear that the three-foot heater made all the difference and that you were pleased with the price and prompt delivery. It’s great to know everything arrived well packaged and met your expectations. We appreciate your feedback and hope the heater is keeping your porch nice and warm. If you need anything else, don’t hesitate to get in touch.
Morris Direct Support Team
Verified
Keeping our Swiss Cheese plants warm enough...
We have the tubular heater in our conservatory with our Swiss Cheese plants which need to be above 10C. It's been quite mild but there have been 2 nights where the temperature has dropped below 10C and the thermostat has switched the heater on OK. So far so good, but if we have a severe winter we'll probably need to add some extra heating.
Reply from Morris - Trusted Life Appliances
Thank you for the wonderful 5-star review Michael! We are delighted to hear that our tubular heater is successfully keeping your Swiss Cheese plants warm and that the thermostat is functioning perfectly on those colder nights.
It is fantastic to know that the heater is providing reliable protection for your plants, and we truly appreciate you sharing this great feedback on its performance in your conservatory.
Morris Direct Support Team
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
Morris - Trusted Life Appliances
- +4401562261026
- morrisdirect.co.uk
- sales@ledfirstchoice.co.uk
- Dudley, West Midlands, GBR
About
Morris - Trusted Life Appliances
The Morris brand was created in 2020 with the vision to create a UK-based electrical and appliance brand with high quality products and customer service. We value: • Providing high quality products a...
