Reviews for Morris - Trusted Life Appliances are consistently positive. Customers frequently praise the fast and prompt delivery, with most expressing satisfaction with the quality, reliability, and build of the products. Customer service is generally described as excellent, helpful, and responsive. Installation is often noted as simple and straightforward, and customers are generally pleased with the competitive pricing and value for money. Packaging is mostly seen as secure and protective.
A minority of customers complain about delivery delays or courier issues. Some mention minor faults or disappointments with the products, and a few cite poor communication or slow issue resolution from customer service. While most find installation easy, a few report minor difficulties. There are occasional complaints about inadequate or problematic packaging, and some customers find the instructions lacking or unclear.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for morrisdirect.co.uk
Sort by
Community member
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Jacky,
Thank you for your fantastic 5-star review! We greatly appreciate your support and are thrilled to know you're satisfied with our service. If you have any questions or need assistance in the future, please feel free to reach out.
Best regards,
Morris Direct Support Team
Community member
2 Reviews
Answer by Morris - Trusted Life Appliances
Dear Simon,
Thank you for your positive 4-star review! We appreciate your feedback and are glad to know you had a good experience with us. If you have any comments or suggestions for improvement, we’d love to hear from you. Your satisfaction is important to us!
Best regards,
Morris Direct Support Team
Community member
2 Reviews
Answer by Morris - Trusted Life Appliances
Dear Neil,
Thank you for your excellent 5-star review! We’re thrilled to hear that you had a positive experience with our service. Your satisfaction is our priority and we appreciate your support. If you have any questions or need assistance, please don’t hesitate to reach out.
Best regards,
Morris Direct Support Team
Community member
2 Reviews
Seems very well built. Looks good Need to see how well the remote works in all weathers.
Answer by Morris - Trusted Life Appliances
Dear Gareth,
Thank you for your fantastic 5-star review! We're pleased to hear that you find our product well-built and visually appealing. We appreciate your feedback on the remote's performance in different weather conditions and look forward to hearing your thoughts after further use. If you have any questions or need assistance, feel free to reach out!
Best regards,
Morris Direct Support Team
Community member
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Martin,
Thank you for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with our service. Your support means a lot to us, and we’re here to assist you whenever you need it. If you have any questions or feedback, please feel free to reach out.
Best regards,
Morris Direct Support Team
Community member
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Irene,
Thank you for your fantastic 5-star review! We’re thrilled to hear that you had a positive experience with our service. Your support means a lot to us, and we’re here to assist you anytime. If you have any questions or need further assistance, please feel free to reach out.
Best regards,
Morris Direct Support Team
Community member
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Robin,
Thank you for your wonderful 5-star review! We’re delighted to hear that you had a positive experience with our service. Your satisfaction is our top priority and we appreciate your support. If you have any questions or need further assistance, please feel free to reach out.
Best regards,
Morris Direct Support Team
Community member
1 Reviews
Great service
Answer by Morris - Trusted Life Appliances
Dear Roy,
Thank you for your fantastic 5-star review! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our priority and we appreciate your kind words. If you need any further assistance, please don’t hesitate to reach out.
Best regards,
Morris Direct Support Team
Community member
1 Reviews
Answer by Morris - Trusted Life Appliances
Thank you for the 3-star rating and your feedback, James. We appreciate you taking the time to share your experience with Morris.
We are always looking to improve, and your review helps us do that.
If there is anything specific we could have done better, we would be grateful if you could contact us directly.
Morris Direct Support Team
Community member
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Jody,
Thank you for your 5-star review! We appreciate your support and are glad to know you had a positive experience with our service. If you have any questions or need assistance in the future, please feel free to reach out. Your satisfaction is important to us!
Best regards,
Morris Direct Support Team
Community member
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear David,
Thank you for your 5-star review! We appreciate your support and are glad to know you had a positive experience with our service. If you have any questions or need further assistance in the future, please don’t hesitate to reach out. Your satisfaction is important to us!
Best regards,
Morris Direct Support Team
Community member
1 Reviews
Answer by Morris - Trusted Life Appliances
Thank you for your feedback, Susanne. We are genuinely sorry to see the 1-star rating, as it indicates that we fell short of your expectations. If you are willing to share more details about what went wrong, we would greatly appreciate the opportunity to understand and improve our services. You can contact us directly at our website.
Morris Direct Support Team
Community member
1 Reviews
A1
Answer by Morris - Trusted Life Appliances
Dear David,
Thank you for your positive review and for rating us 4 stars! We’re glad to hear that you had a great experience with our service. Your feedback is invaluable to us, and we strive to continually improve. If you have any suggestions or need further assistance, please feel free to reach out.
Best regards,
Morris Direct Support Team
Community member
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Harry,
Thank you for your 5-star review! We truly appreciate your support and are delighted to hear you had a positive experience with our service. If you have any questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Morris Direct Support Team
Community member
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Malcolm,
Thank you for your 5-star review! We appreciate your support and are glad to hear you had a positive experience with us. If you have any questions or need assistance in the future, please feel free to reach out. Your satisfaction is our priority!
Best regards,
Morris Direct Support Team
Community member
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Keith,
Thank you for your 5-star review! We're glad to hear you're satisfied with our service. If you have any questions or need assistance in the future, please feel free to reach out. We appreciate your support!
Best regards,
Morris Direct Support Team
Community member
1 Reviews
My appliance has been stuck in a parcel centre in Bristol so I can’t rate it. Slow delivery.
Answer by Morris - Trusted Life Appliances
Dear James,
Thank you for your feedback, and we apologise for the inconvenience caused by the delay in delivery. We're glad to inform you that the issue has been resolved and your appliance has reached you. Your satisfaction is important to us, and we appreciate your understanding during this process. If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
Morris Direct Support Team
Community member
1 Reviews
Simply, I have not received my purchase!
Answer by Morris - Trusted Life Appliances
Dear Roger,
We sincerely apologise for the inconvenience you've experienced with your order. Our customer support team has already reached out to you to resolve this issue as quickly as possible. Your satisfaction is important to us, and we appreciate your patience while we work to rectify the situation. If you have any further questions, please don’t hesitate to let us know.
Best regards,
Morris Direct Support Team
Community member
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Paul,
Thank you for your feedback, and we’re sorry to hear that your experience did not meet your expectations. We attempted to reach out to resolve any issues but were unable to connect. Your satisfaction is important to us, and we would still appreciate the opportunity to assist you. Please feel free to contact us directly at your convenience.
Best regards,
Morris Direct Support Team
Community member
1 Reviews
I have not received my package. I need these filters urgently and am still waiting for them. They appear to have been given to parcel post to deliver but the photograph of proof of delivery shows a location which is not my flat but somewhere else. Please trace my parcel or send another set of filters to me with instruction to deliver to my door and nowhere else. Thanks.
Answer by Morris - Trusted Life Appliances
Dear Sheena,
We sincerely apologise for the inconvenience you've encountered with your order. We understand the urgency of your situation and will investigate the delivery issue immediately. Rest assured, we will either trace your parcel or send a replacement set of filters to your address as quickly as possible. Thank you for your patience, and we appreciate your understanding.
Best regards,
Morris Direct Support Team
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.