Morris - Trusted Life Appliances- Logo - reviews

Morris - Trusted Life Appliances 
Reviews:

300 reviews in the last 12 months514 total reviews  

Morris - Trusted Life Appliances- Logo - reviews

Morris - Trusted Life Appliances 
Reviews:

300 reviews in the last 12 months514 total reviews  

Review summary

Reviews for Morris - Trusted Life Appliances are consistently positive. Customers frequently praise the fast and prompt delivery, with most expressing satisfaction with the quality, reliability, and build of the products. Customer service is generally described as excellent, helpful, and responsive. Installation is often noted as simple and straightforward, and customers are generally pleased with the competitive pricing and value for money. Packaging is mostly seen as secure and protective. A minority of customers complain about delivery delays or courier issues. Some mention minor faults or disappointments with the products, and a few cite poor communication or slow issue resolution from customer service. While most find installation easy, a few report minor difficulties. There are occasional complaints about inadequate or problematic packaging, and some customers find the instructions lacking or unclear.

This text was automatically created by an AI system from user reviews.

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Reviews for morrisdirect.co.uk

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Community member 
1 Reviews
Great product, amazingly fast dispatch and free delivery.
Answer by Morris - Trusted Life Appliances
Dear Jeff, Thank you for your wonderful 5-star review! We're thrilled to hear that you enjoyed our product and appreciated the fast dispatch and free delivery. Your satisfaction is our top priority and we truly value your feedback. If you need any further assistance, please don't hesitate to reach out. Best regards, Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Thank you for your excellent 5-star rating. We are delighted to know you were happy with your experience at Morris Direct. Receiving such positive feedback is greatly appreciated by our entire team. We look forward to the opportunity to assist you again in the future. Morris Direct Support Team
Community member 
2 Reviews
Delivered on time and all working OK
Answer by Morris - Trusted Life Appliances
Dear Neil, Thank you for your fantastic 5-star review! We’re thrilled to hear that your order was delivered on time and that everything is working well. Your satisfaction is our priority and we appreciate your support. If you have any questions or need further assistance, please don’t hesitate to reach out. Best regards, Morris Direct Support Team
Community member 
1 Reviews
Ordering easy. Prompt delivery and excellent around service
Answer by Morris - Trusted Life Appliances
Dear Dave, Thank you for your fantastic 5-star review! We're delighted to hear that you found the ordering process easy and experienced prompt delivery along with excellent service. Your satisfaction is our priority and we appreciate your feedback. If you need any further assistance, please don't hesitate to reach out. Best regards, Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Thank you for the 4-star rating. We appreciate you taking the time to leave your feedback. We're pleased to know you were satisfied with the service provided by Morris. We hope to have the opportunity to assist you again in the future. Morris Direct Support Team
Community member 
1 Reviews
British is best
Answer by Morris - Trusted Life Appliances
Thank you for your fantastic 5-star review, Andrew. We're so pleased to hear you enjoyed your experience with Morris Direct. It’s great to know you agree that British is best! We truly appreciate you taking the time to share your feedback. Morris Direct Support Team
Community member 
1 Reviews
Spot on
Answer by Morris - Trusted Life Appliances
Thank you for the brilliant 5-star rating, Tony. We're thrilled to hear your experience with Morris Direct was "spot on". Your feedback is greatly appreciated and motivates our entire team. We look forward to assisting you again in the future. Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Thank you for the excellent 5-star rating, Dr. Michael. We are delighted to know you were happy with the service from Morris Direct. Receiving such positive feedback is truly appreciated. We hope to have the opportunity to assist you again in the future. Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Thank you for the excellent 5-star rating, David. We're delighted to know you were happy with your experience at Morris Direct. Receiving such positive feedback is truly motivating for our team. We appreciate you taking the time to leave a review. Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Thank you for your positive 4-star rating. We're pleased to know you had a good experience with Morris Direct. We are always striving for a perfect 5-star experience and value your feedback. We hope to have the opportunity to serve you again soon. Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Richard, We were recently notified of your review through Trusted Shops regarding the service for your order of the Digital Thermostat for Tube Heater. We were concerned to see your feedback. At Morris, we take great pride in the quality of our service and products, and we are always striving to improve. Since you didn't leave a specific comment, we are unsure of the reason for your dissatisfaction. We would be very grateful if you could spare a moment to share your experience with us directly. Your feedback is invaluable and helps us identify areas where we can do better. Please feel free to reply to this email or contact our customer service team directly at 01562 261026. We sincerely hope to have the opportunity to understand and address your concerns. Thank you for your time and for choosing Morris. Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Thank you for the excellent 5-star rating, Frederick. We're thrilled to know you were happy with the service from Morris Direct. Receiving such positive feedback is fantastic. We truly appreciate you taking the time to share your review. Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Matthew, We were recently notified of your review through Trusted Shops regarding the service for your order of the Morris Tubular Heater 4ft. We were concerned to see your feedback. At Morris, we take great pride in the quality of our service and products, and we are always striving to improve. Since you didn't leave a specific comment, we are unsure of the reason for your dissatisfaction. We would be very grateful if you could spare a moment to share your experience with us directly. Your feedback is invaluable and helps us identify areas where we can do better. Please feel free to reply to this email or contact our customer service team directly at 01562 261026. We sincerely hope to have the opportunity to understand and address your concerns. Thank you for your time and for choosing Morris.
Community member 
1 Reviews
Quick delivery. Exceptionally securely packaged!
Answer by Morris - Trusted Life Appliances
Dear Julia, Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced quick delivery and received your order exceptionally securely packaged. Your satisfaction is our priority and we appreciate your feedback. If you have any questions or need further assistance, please feel free to reach out. Best regards, Morris Direct Support Team
Community member 
1 Reviews
Good price and service. Arrived on time, well packed.
Answer by Morris - Trusted Life Appliances
Dear Steve, Thank you for your wonderful 5-star review! We’re thrilled to hear that you were satisfied with the price and service, and that your order arrived on time and well packed. Your feedback is greatly appreciated and it motivates us to keep providing quality service. If you need any further assistance, please don’t hesitate to reach out. Best regards, Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Richard, Thank you for your outstanding 5-star review! We appreciate your support and are glad to know you had a positive experience with us. If you have any questions or need assistance in the future, please feel free to reach out. Your satisfaction is our priority! Best regards, Morris Direct Support Team
Community member 
3 Reviews
The courier delivered to the wrong address and morris resolved quickly, more than happy with the service.
Answer by Morris - Trusted Life Appliances
Dear Paul, Thank you for your wonderful 5-star review! We’re glad to hear that our team was able to quickly resolve the delivery issue. Your satisfaction is our priority and we appreciate your understanding. If you need any further assistance, please don’t hesitate to reach out! Best regards, Morris Direct Support Team
Community member 
1 Reviews
Quick delivery good price.
Answer by Morris - Trusted Life Appliances
Dear Mal, Thank you for your positive 4-star review! We're glad to hear that you appreciated our quick delivery and competitive pricing. Your satisfaction is important to us and we strive to provide the best service possible. If you have any further feedback or questions, please feel free to reach out. Best regards, Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Marcin, Thank you for your excellent 5-star review! We appreciate your support and are thrilled to know you had a positive experience with us. If you have any further comments or need assistance, please don’t hesitate to reach out. Your satisfaction is important to us! Best regards, Morris Direct Support Team
Community member 
1 Reviews

Product I bought (3ft tubular heater) has no temperature guide numbers on the temperature gauge so basically you can’t set it to come on at a certain temperature as there are no numbers to set it to. You are basically guessing 🤷🏻‍♂️

Product I bought (3ft tubular heater)
Answer by Morris - Trusted Life Appliances
Thank you for your feedback, James. We apologise that the lack of numbered markings on the 3ft tubular heater's dial has made it difficult to set a precise temperature. To achieve accurate temperature control, we would recommend pairing it with a separate digital thermostat, such as our Morris Digital Thermostat (https://www.morrisdirect.co.uk/products/morris-digital-thermostat-with-timer-and-probe) , which allows you to set and maintain an exact temperature. We appreciate you bringing this to our attention and hope this solution helps you achieve the desired result. Morris Direct Support Team