Morris - Trusted Life Appliances- Logo - reviews

Morris - Trusted Life Appliances 
Reviews:

300 reviews in the last 12 months514 total reviews  

Morris - Trusted Life Appliances- Logo - reviews

Morris - Trusted Life Appliances 
Reviews:

300 reviews in the last 12 months514 total reviews  

Review summary

Reviews for Morris - Trusted Life Appliances are consistently positive. Customers frequently praise the fast and prompt delivery, with most expressing satisfaction with the quality, reliability, and build of the products. Customer service is generally described as excellent, helpful, and responsive. Installation is often noted as simple and straightforward, and customers are generally pleased with the competitive pricing and value for money. Packaging is mostly seen as secure and protective. A minority of customers complain about delivery delays or courier issues. Some mention minor faults or disappointments with the products, and a few cite poor communication or slow issue resolution from customer service. While most find installation easy, a few report minor difficulties. There are occasional complaints about inadequate or problematic packaging, and some customers find the instructions lacking or unclear.

This text was automatically created by an AI system from user reviews.

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Reviews for morrisdirect.co.uk

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Community member 
1 Reviews
Well packaged and delivered Quickly
Answer by Morris - Trusted Life Appliances
Thank you for your excellent 5-star review, Grant. We are delighted to hear that you were pleased with our packaging and quick delivery. It's fantastic to know that our commitment to careful and efficient service is appreciated. We truly value your feedback and look forward to serving you again soon. Morris Direct Support Team
Community member 
2 Reviews
Answer by Morris - Trusted Life Appliances
Thank you for the wonderful 5-star review Peter! We are delighted to receive this top rating and to know you had a positive experience with Morris. It is fantastic to see that your satisfaction has been confirmed, and we truly appreciate you taking the time to share your feedback. Morris Direct Support Team
Community member 
2 Reviews
Answer by Morris - Trusted Life Appliances
Thank you for the wonderful 5-star review Helen! We are delighted to receive this top rating and to know you had a positive experience with Morris. It is fantastic to see that your satisfaction confirmed, and we truly appreciate you taking the time to share your feedback. Morris Direct Support Team
Community member 
1 Reviews
Good little piece of kit for the kitchen. Not suitable for a large space.
Answer by Morris - Trusted Life Appliances
Dear Sandra, Thank you for your great 5-star review! We're glad to hear that you find our product a good fit for your kitchen. We appreciate your feedback regarding its suitability for larger spaces. If you have any further questions or need assistance, please don’t hesitate to reach out. Best regards, Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Michael, Thank you for sharing your feedback with us. We are sorry to see that your experience with Morris Direct only merited a 2-star rating. We would greatly appreciate it if you could provide more information about what went wrong with your order so we can address it promptly. Your input is valuable in helping us improve our service. Please feel free to contact our support team directly with any details. Morris Direct Support Team
PM
Paul M.
2 Reviews
Good quality product
Answer by Morris - Trusted Life Appliances
Thank you for the excellent 5-star review, Paul. We are delighted to hear that you are happy with the quality of the product. It's fantastic to know that it has met your expectations. We truly appreciate you taking the time to share your positive feedback. Morris Direct Support Team
Community member 
1 Reviews
Excellent service
Answer by Morris - Trusted Life Appliances
Thank you for the excellent 5-star review and your kind words about our service, Colin. We are thrilled to hear that your experience with Morris Direct was a positive one. Receiving such wonderful feedback is a great motivation for our entire team. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future. Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Thank you for the wonderful 5-star review Linden! We are delighted to receive this top rating and to know you had a positive experience with Morris. It is fantastic to see your satisfaction confirmed, and we truly appreciate you taking the time to share your feedback. Morris Direct Support Team
Community member 
1 Reviews
So far so good. When it is fitted and operational, I shall know more.
Answer by Morris - Trusted Life Appliances
Thank you for your 4-star review and feedback, Peter. We're pleased to hear that your experience with Morris has been positive so far. We hope the installation and operation of your product meet all your expectations. Please don't hesitate to reach out if you have any questions at all going forward. Morris Direct Support Team
Community member 
1 Reviews

Not warm

It doesn't warm the room as read in the reviews.
Answer by Morris - Trusted Life Appliances
Dear M Wada, Thank you for taking the time to leave your review on Trusted Shops. We sincerely appreciate your feedback, as it helps us improve our products and services for all our valued customers. We’re sorry to hear that the 4ft Tube Heater with Thermostat did not meet your expectations in warming your room. We understand how important it is to have a product that performs as anticipated. To clarify, our tube heaters are designed primarily as background heaters, ideal for maintaining warmth in smaller enclosed spaces such as cupboards, small bathrooms, greenhouses, kennels, or aviaries, and for providing frost protection. They are not intended to serve as the primary heat source for larger rooms. The reviews you read on our website reflect the experiences of customers using the heater for these specific purposes, and we take great care to ensure that all reviews are genuine and verified through Trusted Shops (https://www.morrisdirect.co.uk/pages/secure-trustworthy-shopping-with-trusted-shops). We truly value your satisfaction and would like to make things right. If you have any further questions or need assistance with your purchase, please don’t hesitate to contact our customer support team at 01562 261026. We’d be happy to explore options that better suit your heating needs or address any concerns you may have. At Morris, we strive every day to deliver exceptional products and services, and your feedback is invaluable in helping us achieve this goal. Thank you again for bringing this to our attention. Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Thank you for the great 4-star review Tim! We are pleased to know you had a positive experience with Morris and appreciate your feedback. We are always striving to provide a 5-star service, so please let us know if there was anything we could have done to make your experience even better. Morris Direct Support Team
Community member 
1 Reviews
Very quick delivery,very well packaged and works as it should.
Answer by Morris - Trusted Life Appliances
Thank you for your excellent 5-star review, Pete. We are thrilled to hear you were pleased with the quick delivery and secure packaging. It's great to know that our product is working perfectly for you. We truly appreciate you choosing Morris Direct. Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Thank you for the wonderful 5-star review Janice! We are delighted to receive this top rating and to know you had a positive experience with Morris. It is fantastic to see your satisfaction confirmed, and we truly appreciate you taking the time to share your feedback. Morris Direct Support Team
Community member 
1 Reviews
The wrong delivery address was originally given, but on it being corrected, Morris sorted the problem out with Evri and the parcel has now been delivered.
Answer by Morris - Trusted Life Appliances
Dear James, Thank you for your wonderful review! We're glad to hear that our team was able to resolve the delivery issue and ensure your parcel arrived at the correct address. Your satisfaction is our top priority, and we appreciate your understanding throughout this process. If you need any further assistance, please don't hesitate to reach out. Best regards, Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Thank you for the great 4-star review Andrew! We are pleased to know you had a positive experience with Morris and appreciate your feedback. We are always striving to provide a 5-star service, so please let us know if there was anything we could have done to make your experience even better. Morris Direct Support Team
Community member 
1 Reviews
Great service and fast delivery.
Answer by Morris - Trusted Life Appliances
Thank you for your wonderful 5-star review, Carl. We are thrilled to hear you were impressed with our service and fast delivery. It's fantastic to know that your experience with Morris was so positive from start to finish. We truly appreciate you taking the time to share your feedback and highlight what we did well. We look forward to assisting you again in the future. Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Paula, Thank you so much for the wonderful 5-star rating! We are delighted to see this top-score feedback. It's a pleasure to know you had a great experience with Morris. We truly appreciate your support and hope to serve you again soon. Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Dear Evan, Thank you so much for the fantastic 5-star rating! We are thrilled to know you had a positive experience with Morris. Even without a comment, this wonderful feedback means the world to our entire team. We truly appreciate your support and look forward to serving you again in the future. Morris Direct Support Team
Community member 
1 Reviews
No problems with item
Answer by Morris - Trusted Life Appliances
Thank you for your positive 4-star rating, Donald. We're pleased to hear you've had no problems with the item. We appreciate you taking the time to leave this feedback. It's always our goal to provide reliable products, and we're glad yours is working well. We hope to have the opportunity to serve you again in the future. Morris Direct Support Team
Community member 
1 Reviews
Answer by Morris - Trusted Life Appliances
Thank you for the excellent 5-star rating, Terry. We are delighted to know that you were satisfied with the service from Morris. Receiving such positive feedback is a great encouragement to our team. We truly appreciate you taking the time to share your rating. We look forward to assisting you again in the future. Morris Direct Support Team