stonegroup.co.ukReviews:
7 reviews in the last 12 months14 total reviews
Fair
Top positive review
10 Jan 2024
Verified review
Was looking for a laptop part, found on Google and was at a good prce. Super fast delivery and kept me informed around the delivery time / day.
1st time using this company, and I was impressed after having issues with other googled suppliers. I would not hesitate to say "Give them a go" Seem to have a good range of new & re-firb parts.
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Top negative review
7 Mar 2024
Verified review
Had to chase delivery multiple times. Not impressed.
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Reviews for stonegroup.co.uk
3 Apr 2024
Verified review
The transaction went smooth and great price
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Answer by stonegroup.co.uk
4 Apr 2024
Hi Duarte, Thank you so much for your kind words! We're delighted to hear that your transaction went smoothly and that you found our prices to your liking. If you ever need anything else, please feel free to reach out.
We're here to help!
4 days ago
Verified review
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3 Apr 2024
Under review
requested several times for a vat invoice and nothing
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7 Mar 2024
Verified review
Never heard of this company before. Bought an expensive item which felt risky. No problem. Next day delivery, paid with PayPal too. Screw Amazon!
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Answer by stonegroup.co.uk
20 Mar 2024
Hi Michael, We're thrilled to hear about your positive experience with us, especially as a new customer!
Thank you for giving us a chance and for trusting us with your purchase.
If you ever need anything else, don't hesitate to reach out. We look forward to serving you again in the future!
7 Mar 2024
Verified review
Easy online ordering and delivered very quickly
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Answer by stonegroup.co.uk
20 Mar 2024
Hi Micheline, Thank you for the fantastic feedback!
We're delighted to hear that you found our online ordering process easy and that your order arrived swiftly.
If you ever need anything else, feel free to reach out. We're here to help!
Thank you for choosing Stone group!
7 Mar 2024
Verified review
Had to chase delivery multiple times. Not impressed.
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Answer by stonegroup.co.uk
20 Mar 2024
Hi Ross,
We're deeply sorry to hear about your experience. This is certainly not the level of service we aim to provide.
We'll investigate the issue with our delivery partner to ensure this doesn't happen again in the future.
If there's anything we can do to make it right, please let us know. Your satisfaction is our top priority.
10 Jan 2024
Verified review
Was looking for a laptop part, found on Google and was at a good prce. Super fast delivery and kept me informed around the delivery time / day.
1st time using this company, and I was impressed after having issues with other googled suppliers. I would not hesitate to say "Give them a go" Seem to have a good range of new & re-firb parts.
Report review
Answer by stonegroup.co.uk
20 Mar 2024
Hi John,
Thank you so much for giving us a chance, and we're thrilled to hear that you had a positive experience with us!
Providing excellent service and delivering promptly are top priorities for us, and we're glad we could meet your expectations.
If you ever need anything in the future, don't hesitate to reach out. We appreciate your support and recommendation!