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How Trusted Shops prevents fake reviewsReviewsConverge Technology Solutions (Stone Technologies Ltd)
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Verified
Purchase experience was fine, but…
…Not so impressed by their choice of DHL as courier, their chargeable phone lines for customer service and a more or less don’t bother us with delivery issues for 30 days statement, its not a company I’m likely to do business with again. Shame really.
Reply from Converge Technology Solutions (Stone Technologies Ltd)
Hi, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We appreciate your honesty regarding our choice of courier and customer service approach, and we will take your comments on board as we continue to improve our processes.
We regret that this has affected your perception of our company and hope that if you choose to give us another chance in the future, we can provide a better experience.
Verified
Prompt delivery. Clear webpage.
Reply from Converge Technology Solutions (Stone Technologies Ltd)
Hi John, Thank you for your feedback! We’re glad you had a smooth experience with our website and appreciated the prompt delivery.
Verified