www.arebos.co.uk
Reviews:

414 total reviews   223 reviews in the last 12 months

4.08

Good

414 total reviews
223 reviews in the last 12 months

5
64 %
4
12 %
3
6 %
2
3 %
1
15 %

Certified since: May 31, 2022

The Trustmark indicates trustworthy online retailers.

arebos.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out

Review summary

Customers consistently praise the speed of delivery and note the products' high quality and durability. Many highlight the ease of setup and use, which contributes to high satisfaction. Customer service is frequently described as helpful and responsive. Additionally, the products are often seen as offering excellent value for their price. Most customers find the instructions clear and the website easy to use, and many appreciate the shipment tracking and order updates provided. Some customers report delays in delivery due to overseas shipping or customs. A few mention cosmetic or functional issues with products. There are occasional reports of poor customer support or refund difficulties. While many find the instructions easy to follow, others find them confusing or insufficient. Some users experience issues with payment or navigation on the website, and there are mentions of missing or non-functional tracking links causing frustration.

This text was automatically created by an AI system from user reviews.

Was this summary helpful?

Authentic reviews from real people.

How Trusted Shops prevents fake reviews

Reviewswww.arebos.co.uk

(33)
(7)
(13)
(27)
(143)
Community member 
1 Reviews
 Verified

Honey extractor

I bought a honey extractor which was a very good price and arrived very quickly. Seems like a good product for the price. However can’t give it an honest rating as when I tried to extract my honey it turned out to be heather honey which will not spin. Although it seems to be in perfect working order I don’t believe you can rate anything until you have used it a good while and see how it stands up to the job for which it was intended.
Community member 
2 Reviews
 Verified

End to end process was great. Quality products

End to end process was great. I had minor concerns about shipping from Europe and when only 1 of 3 items turned up I was like "here we go". But I checked the correspondence and I had notification that items may ship separately. In the end I got 3 seperate deliveries all ahead of the stated day. I bought a pool pump and a pool vac. The items themselves were great value and look good quality and fit for purpose.
Community member 
1 Reviews
 Verified

“Flo”

We ordered “Flo” on a bit of a whim really, but we’re happy that we did. The website was easy to navigate and the spa was ordered within minutes. Communication was good from Arebos (Mart25) and the package arrived via DPD courier around a week later. I didn’t know what to expect when opening the box, I assumed there would be lots of items to put together, but was pleasantly surprised to see that everything was built in (heater, pump etc). The only thing required was to unravel the spa, connect the air hose provided, plug into the mains socket and press the “bubbles” button to inflate…so easy. Fill with water, prime the heater then connect the filter, excellent piece of kit. Instruction manual provided is easy to follow too. We have used the spa a few times in the week we’ve had it, the filter is easy to clean and the water easy to chlorinate. Regular water changes, keeps it fresh too. Altogether very happy.
Community member 
1 Reviews
 Verified

Brilliant you won’t be sorry

We only have a small dog padling pool but the water went green within two days. I looked at small filters but thought for the extra price I would try this filter. My only comment would be ,brilliant since it has been in the water is crystal clear. See photo ignore green on the bottom this was from before and just needs scrubbing. As you can see I have just dangled the pipes over the side works like a dream. The pool hoses do not come with the kit, but the pump and filter does get a connecting hose, Amazon £5 👍 My only criticism is that the instructions are poor so just use common sense and all will be well, or check out YouTube.
Community member 
1 Reviews
 Verified
My personal experience was very positive, good communication, got the product for a good price and had updates throughout on the expected delivery. I was expecting to have to use an adapter as the product is German and other reviews have stated this but it came with a UK plug. Instructions fairly easy to follow if you check them thoroughly. Enjoying very clean pool water now. Very impressed.
Community member 
1 Reviews
 Verified

Arebos review

Quick purchase of an awesome product. The only thing I found frustrating was the lack of information from courier. I only knew it was arriving when I got a text to say it would be here on the day thankfully I was in. Tracking otherwise was pretty useless. It also took over a week to arrive but that's understandable when you realise it's coming from overseas.
Community member 
1 Reviews
 Verified
Super quick delivery considering it had to clear customs. Kept updated throughout. Other than maybe not have item displayed on packaging nothing could be done better. Spa easy to put up. Clear instructions in English. Unpacked and filled within hour and half. Easy to use controls. Comfortable to sit in. Would highly recommend
Community member 
1 Reviews
 Verified
My wife and me are so very very happy with this product. It has brought me so much enjoyment as I suffer a lot with pain but most of all it has been so nice to sit out in thisnice weather and to relax in this hot tub the quality is fantastic easy to keep clean very very beautiful we are so pleased thank you.
Community member 
1 Reviews
 Verified
The solar shower arrived promptly and seemed easy to assemble but unfortunately after numerous attempts it was impossible to fix the upper unit onto the lower unit, no matter how hard we tried (2 people) without risking damaging it. What is most frustrating is that there is no way to contact Arebos except via the ‘contact’ form enquiry (which unusually does not permit pictures or videos). Very frustrating.

Reply from www.arebos.co.uk

Thank you for your detailed feedback. We are sorry that assembling the solar shower was not possible as expected and that this caused frustration. We also regret that contacting us was inconvenient for you. Please note that we no longer request photos for such cases. We hope that we can nevertheless resolve your concern quickly and satisfactorily.
Community member 
1 Reviews
 Verified
Delighted with the hob. Excellent value. Installation was done quickly without any issues, so I was surprised to read other reviews about fitting problems. The only reason I've not given 5 stars is that delivery was rather tardy. The parcel was held up in Customs for a long time. I incorrectly assumed that it would be shipped from a uk warehouse as I ordered via a uk website.
Community member 
1 Reviews
 Verified
Everything was perfect. I had a question about us being in the UK and the plug set up and it was answered very well. It did Tahoe a while to get to us but is a great filter. Only thing I would say is that because the filter is so good we now need to upgrade our heater !!!
Community member 
1 Reviews
 Verified

Fantastic service

I contacted you directly to get more information and advice on your sand pump and Cansu was extremely helpful and gave me all the information I required before I purchased my pump. I now have it up and running this morning and so far it seems to be doing the job
Community member 
1 Reviews
 Verified
Very happy with product.Arrived as described. Polite customer service. Very well priced. Postage and packaging very good. Everything about this order was seamless except for the payment. I had to ask my friend to pay with her paypal as I wasn't able to pay with my bank card. That's the only reason I have given 4 stars. Otherwise I recommend this company.
Community member 
1 Reviews
 Verified

Great unit, delivery questionable.

The unit is everything I wished for. I am a little concerned over the delivery as the unit was left on its side when it was clearly marked with arrows to be kept upright. I hope this does not affect the lifespan of the fridge.
Community member 
1 Reviews
 Verified

🙂

Was delivered on time , well packaged easy to set up being well manufactured and easy to use. My only reservation is this being our second tub due to the first being punctured when packed up last winter . However wife is very impressed with it, so have to take extra care / review storage options..
Community member 
1 Reviews
 Verified
The jacuzzi arrived early and was very easy to inflate. Not sure if the base was meant to inflate, it didn't but it is very comfortable in spite of that. The bubbles are very gentle and relaxing. I would have liked another layer of bubbles halfway up the side but that is a minor point and I am very pleased with my new acquisition
Community member 
1 Reviews
 Verified
Dealt with an issue of castors not fitting by sending new ones. The ones I had actually would have fitted if I had been persistent So, that was good service. On a second item, that came cosmetically damaged, I mentioned it, got no slight reduction though. Just saying. Not sure if AREBOS response was good in that case.
Community member 
2 Reviews
 Verified
Swift shipment and delivery. Unfortunately the item I purchased was not what I expected. Following emails to both the UK and German offices my item was promptly refunded, as detailed on the website.
Community member 
2 Reviews
 Verified

Was a bit unsure

Had a bit of difficulty with website and payment but got sorted by customer service within in a day. My 12v fridge arrived well packaged and within 5 days. Well pleased with my purchase and with Arebos
Community member 
1 Reviews
 Verified
It was easy to set up and looks a lot better than what we had previously. I like the idea of the Pump/heater being under cover. Hopefully it will last me as long as the previous.

To Verify Authenticity

Verified Reviews

Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.

Imported Reviews

They are not included in the overall rating. No verification measures have been taken.

Contact

www.arebos.co.uk

Visit website

About

www.arebos.co.uk

AREBOS is a brand of Canbolat Vertriebs GmbH, which has made a name for itself as a medium-sized company from Würzburg. The company has been operating successfully in online retail since 2009 and spec...

This company has linked Trusted Shops profiles.

Show all profiles