Certificate for tennis-point.co.uk

No. XACE41238162EE7CE97F20A5A3B87E152
 

Approved on
29/08/2013
Valid until
28/08/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for tennis-point.co.uk



Excellent

4.72/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 303 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 693 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
I was very pleased with the service received
5.00
Excellent

Explain how can we return goods, because your return label not working, I try return one item, but I couldn't reprint label. Thank you
4.67
Excellent

Order was delayed for the second order running but satisfied when I received it
4.00
Good

excellent
5.00
Excellent

The badminton racquet I bought was a lot cheaper than I could find elsewhere, also delivery was free, which is where some websites make up the difference. Everything was easy to do with the order. Delivery did take longer than indicated though, but overall very happy.
4.33
Good

Quick delivery and they always have enough shoes to choose for my tricky size requirements (EU 42)
5.00
Excellent

Yes I was satisfied with my order, the packaging was very organised and all the items were exactly the same as described in the information and in the pictures. Also the sizing was accurate.
5.00
Excellent

good product and delivered on time
5.00
Excellent

Poor attempt at delivery only tried once and then left in depot some distance away.Difficult to read address on card left
3.00
Fair

Quick delivery, excellent value.
5.00
Excellent

Great shop
5.00
Excellent

I am satisfied so far, got tennis racket right on time. Son is happy. Got a great discount as compared to other online shops.
5.00
Excellent

Had to email about returns label wasn't able to organise it on line
3.33
Fair

very good, only comment is sizes and general appearance could be better but otherwise the product and delivery were perfect
4.67
Excellent

Very satisfied. The shoes arrived a day earlier than expected
5.00
Excellent

Well packaged products very happy with items Will 100 use website again
5.00
Excellent

Fantastic product and always the best service
5.00
Excellent

Good customer service when I rang about a discount on the product. Very helpful and polite ...I was impressed...well done.
5.00
Excellent

Ordered online. Delivery was prompt and goods were in good condition.
4.33
Good

Yes I was satisfied
4.33
Good

Great service. Loved the shorts, perfect fit. Outrageous colour
5.00
Excellent

Excellent customer service and delivery
5.00
Excellent

Yes, completely
5.00
Excellent

overall saisfied
4.00
Good

thanks
3.67
Good

Fast service
5.00
Excellent

Yes very satisfied
4.67
Excellent

Very pleased
5.00
Excellent

yes, I'm satisfied.
4.67
Excellent

Really quick turnaround and great service. Thank you.
5.00
Excellent

I AM STILL WAITING TO RECEIVE MY ORDER. THERE SEEMS TO BE A PROBLEM WITH UPS DELIVERING INTO GUERNSEY. PLEASE LOOK INTO THIS.
Regards,
Lindsay Reid
1.00
Very Poor

tennis-point.co.uk replies: 20/09/2016
Dear Lindsay, Thank you for your honest feedback. We are very sorry for the inconvenience caused to you. We will contact you via e-mail shortly in order to resolve the situation. Kind Regards, Team Tennis-Point

Best choice...
5.00
Excellent

Fantastic service, fabulous quality.
5.00
Excellent

Very satisfied with goods and will use TP again
Not too happy with point of delivery by I think UPS - knocked on door once and was on his way before i could open the door
4.33
Good

Fabulous service
5.00
Excellent

I was extremely satisfied as my order was processed more quickly than I expected. They were well packaged.
5.00
Excellent

I am always satisfied with Tennispoint
Great service and fast reliable safe shipping (",)
Please make me a winner Plse plse plse I spend so much at tennis point :)
5.00
Excellent

Fantastic customer service, good availability of products and sizes, good offers and regular updates on order. Nice packaging too. Can't fault this company.
5.00
Excellent

Great short, and perfect service from tennis point uk
5.00
Excellent

Yes good quality and it is what it says
5.00
Excellent

tennis-point.co.uk customer reviews

tennis-point.co.uk

tennis-point.co.uk was certified by Trusted Shops on 29/08/2013.

Contact
Hans-Böckler-Str.29-35
33442 Herzebrock-Clarholz
Germany
jluetkemeier@tennis-point.de
tennis-point.co.uk

Owner
Tennis-Point GmbH
Hans-Böckler-Str.29-35
33442 Herzebrock-Clarholz
Germany
Trade register
Amtsgericht Münster HRB 9528
Authorized representative
Christian Miele, Philipp Tippkemper, Thomas Welle
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with tennis-point.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.