Certificate for tennis-point.co.uk

No. XACE41238162EE7CE97F20A5A3B87E152
 

Approved on
29/08/2013
Valid until
28/08/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for tennis-point.co.uk



Excellent

4.72/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 288 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 736 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Quick efficient delivery
Precise instructions on returns if needed
Fab communication via email on tracking of order
5.00
Excellent

Very clinical process...easy website, good selection of products, speedy delivery...what more can you want
5.00
Excellent

fast delivery
5.00
Excellent

Fast and efficient..
5.00
Excellent

Excellent from ordering to delivery, first time I have used tennis point but will use again, I am in the tennis industry as a coach and will recommend them.
5.00
Excellent

great service, fast delivery, would highly recommend.
5.00
Excellent

Very good
5.00
Excellent

Delivery good, goods very good except grey Wilson skirt very small and very short which I have sent back.

Customer services I will rate after I have received acknowledgement of my return of the tennis skirt.
4.50
Excellent

Good experience shopping communication delivery etc. Would recommend as service good
4.67
Excellent

Excellent fit quick delivery ,great service.
5.00
Excellent

Brilliant all the way. Very, very satisfied customer. Been looking for the best sneakers. Will surely recommend anyone.
5.00
Excellent

satisfied.
5.00
Excellent

no bad experiences
5.00
Excellent

Spotless website and very fast delivery For sure i will come back to buy something else
5.00
Excellent

Fast delivery ++++
4.00
Good

Very good communication & tracking info.
5.00
Excellent

Great communication , excellent quality and fantastic delivery
5.00
Excellent

Great products, promptly delivered.
5.00
Excellent

I was very pleased with the service and quality products Tennis-Point.
I have purchased many Wilson Suger 100 tennis racket to business because my customers would love this kind of racket.
Wilson Suger 100 tennis racket is good price and high quality should have been more people choose to use.
5.00
Excellent

Execllent service and good quality product
5.00
Excellent

I liked the service overall
4.00
Good

Excellent service every time
5.00
Excellent

Service was great. delivered right on time.
5.00
Excellent

I am ver pleased with the service and items purchased. Wide selection of items and at a decent price.
4.67
Excellent

Very good customers service, excellent products, all and all a very good experience. Thanks.
4.33
Good

Very reliable. Good product and shipped in few days
5.00
Excellent

Item ordered was of excellent quality, but I underestimated the size so returned the bag without any problems.
5.00
Excellent

I made the order on my iPad via the website. The site wasn't configured for mobile devices, and I was under the impression the order had NOT been placed. I emailed the next day to cancel the order, BEFORE it had been dispatched. However, it was still sent, and I was charged to return the item, when it wasn't my fault.
1.67
Poor

tennis-point.co.uk replies: 03/02/2017
Dear customer, We are very sorry to hear about your negative experience using our services! A customer services representative will contact you via e-mail shortly in order to provide a solution for the issue. Tennis-Point Team

Easy to order and received as promised
5.00
Excellent

Shipping time was a little slow but delivery quick and products are as described
4.33
Good

Quick delivery, very pleased.
5.00
Excellent

Really pleased with everything
5.00
Excellent

The tennis racquet is very good; well balanced and easy to control.
The website is well set out and navigating it is not difficult.
Lastly, the Wilson Blade 104 which I bought represented great value.
4.67
Excellent

Great trainers, very durable and excellent fit.
Fast, free delivery too.
5.00
Excellent

Very good website easy to use , excellent prices very competitive, great delivery service easy to keep track of, will recommend to others

Phill
5.00
Excellent

Nice and comfy,I wear these for squash they are lovely
5.00
Excellent

Fast delivery. Lovely item.
5.00
Excellent

I was really delighted with my purchase. The item arrived ahead of time and was exactly what I wanted and loved the gumball tennis ball...nice touch :)
5.00
Excellent

Excellent service,goods as described
5.00
Excellent

Item as described and quick delivery - highly recommended, thanks
5.00
Excellent

tennis-point.co.uk customer reviews

tennis-point.co.uk

tennis-point.co.uk was certified by Trusted Shops on 29/08/2013.

Contact
Hans-Böckler-Str.29-35
33442 Herzebrock-Clarholz
Germany
jluetkemeier@tennis-point.de
tennis-point.co.uk

Owner
Tennis-Point GmbH
Hans-Böckler-Str.29-35
33442 Herzebrock-Clarholz
Germany
Trade register
Amtsgericht Münster HRB 9528
Authorized representative
Christian Miele, Philipp Tippkemper, Thomas Welle
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with tennis-point.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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