tennis-point.co.ukReviews:
62 reviews in the last 12 months2,894 total reviews
Good
Trustmarkinvalid
Most relevant positive review
29 Jan 2024
Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26!
Customer service has been polite but not efficient
Read more
Most relevant negative review
17 Oct 2023
Verified review
Tennis-Point.co.uk What can I say... THE WORST ! Lost / Missing Goods, No Refund Forth Coming After 7 Weeks ! Dozen Of Emails / Like Talking To A Stone Wall. Zero Accountability Taken. Shop Elsewhere & Look Take A Look At Their TrustPilot Rating... 2.3 Truly AWFUL. Tennis-Point.co.uk
Never Again ! No Way ! No How !
Read more
Reviews for tennis-point.co.uk
9 Jul 2024
Verified review
Report review
29 Jan 2024
Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26!
Customer service has been polite but not efficient
Report review
18 Feb 2024
Verified review
Good selection, but service not ideal
It's a very slow service, at least if you're buying from the UK, but it's the only place where you can actually find a good selection of the latest tennis clothing and equipment. However, they run out of sizes pretty quick, and the prices and sales are never particularly attractive. They are behaving like a monopoly which I guess they are, as there are few companies who can compete with their range of options.
I tried using their introductory discount code but it wasn't accepted, saying my email was already registered and that therefore I was not a new customer, which was not the case.
Report review
20 Dec 2023
Verified review
Ordering was easy and choice of product good. Let down by the delivery service.
The delivery driver attempted to put the goods in a safe place but literally throw the boxes over a gate. Boxes burst open and contents left lying on the passageway. Probably could have been a bit more gentle and just reached up and dropped parcels into over the gate so they were in a safe place (alternatively could have hid them behind the bushes near to the front door. Door to flat is side of house and not a communal entrance (that's pretty obvious).
Report review
17 May 2024
Verified review
The delivery is not reliable
Report review
BL
Bernard L.
Stoney Stanton
3 Dec 2023
Verified review
I purchased shoes and my perfect size is a half size which few sport shops can afford to stock and added to the discount price made it a good deal. Obviously, choice wasn't as good as in season from some of the most popular makes but I will hopefully be happy once the weather improves and I can get back on court.
Report review
18 Apr 2024
Verified review
Good service
Great website and easy online ordering process, clear and concise. Delivery was delayed. items received and in good condition. Simple process am yet to make my returns and needed to try on different sizes.
Report review
16 May 2024
Verified review
Padel Racket
Bought another padel racket from tennis point. Great price and quick delivery. Would definitely use again.
Report review
CL
Chris L.
Colchester
14 Dec 2023
Verified review
persistent attempts, with notice, to deliver the product despite my absence at appropriate times!
Report review
JR
Jason R.
Cardiff
3 Feb 2024
Verified review
Good shoes at a decent price with fast delivery! Can’t fault them!
Report review
14 Feb 2024
Verified review
The range of products, great offers and excellent service
Report review
3 Dec 2023
Verified review
Great products at good prices and delivered quickly.
Report review
27 Jan 2024
Verified review
Al way good service quality goods
Report review
19 Dec 2023
Verified review
Very efficient and good service
Report review
5 Jun 2024
Verified review
Report review
26 May 2024
Verified review
Report review
24 May 2024
Verified review
Report review
2 May 2024
Verified review
Report review
LF
Li F.
Lincoln
1 May 2024
Verified review
Report review
12 Apr 2024
Verified review
Report review