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tennis-point.co.uk
Reviews:

88 reviews in the last 12 months2,863 total reviews  

3.64
Good

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Top positive review

29 Jan 2024
 Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26! Customer service has been polite but not efficient
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Top negative review

5 Jun 2023
 Verified review
Terrible terrible terrible. Happy to take payment; then absolutely non existent communications. Now almost two weeks since paying, no sign of the rackets, nobody answering the phone (always goes to voicemail), no email replies. Seriously - AVOID - go with someone else; anyone else except these guys who I do wonder if they are actually a scam. I am £400 out of pocket. Hoping PayPal / Amex agree and will refund asp.
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Reviews for tennis-point.co.uk

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11 Apr 2024
 Verified review
I queried about expedited delivery times and did not receive focused response but directed to FAQ. I’ve opted for paid delivery to expedite delivery but have still not received any confirmation on the way forward with delivery of may package at a specified date.
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5 days ago
 Verified review
Have been charged for delivery but haven’t received it yet , not to order anymore with this late delivery and paying £7 or £8 for delivery .
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27 Mar 2024
 Verified review
Unbelievably long delivery time. I am still waiting for my order.
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10 Apr 2024
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11 Mar 2024
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7 Feb 2024
 Verified review
Cheesed off. ...Still awaiting delivery! Have used previously and been pleased but although getting promised delivery messages this time nothing has appeared after three weeks. Disappointed to say the least.
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18 Feb 2024
 Verified review
I ordered something 7 day ago and still don’t know when it will arrive or if it has even been dispatched
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8 Feb 2024
 Verified review
worst service no delivery no response no refund abysmal
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20 Feb 2024
 Verified review
my order has not even been dispatched after a week
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12 Jan 2024
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5 Jun 2023
 Verified review
Terrible terrible terrible. Happy to take payment; then absolutely non existent communications. Now almost two weeks since paying, no sign of the rackets, nobody answering the phone (always goes to voicemail), no email replies. Seriously - AVOID - go with someone else; anyone else except these guys who I do wonder if they are actually a scam. I am £400 out of pocket. Hoping PayPal / Amex agree and will refund asp.
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17 Oct 2023
 Verified review

THE WORST !... Lost Missing / Goods. No Refund Forth Coming...

Tennis-Point.co.uk What can I say... THE WORST ! Lost / Missing Goods, No Refund Forth Coming After 7 Weeks ! Dozen Of Emails / Like Talking To A Stone Wall. Zero Accountability Taken. Shop Elsewhere & Look Take A Look At Their TrustPilot Rating... 2.3 Truly AWFUL. Tennis-Point.co.uk Never Again ! No Way ! No How !
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17 Oct 2023
 Verified review

THE WORST ! Lost, Missing Goods. No Refund Offered

Tennis-Point.co.uk What can I say... THE WORST ! Lost / Missing Goods, No Refund Forth Coming After 7 Weeks ! Dozen Of Emails / Like Talking To A Stone Wall. Zero Accountability Taken. Shop Elsewhere & Look Take A Look At Their TrustPilot Rating... 2.3 Truly AWFUL. Tennis-Point.co.uk Never Again ! No Way ! No How !
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26 Jun 2023
 Verified review
Hopeless address system - wouldn’t let me enter my house name, then delivery courier didn’t deliver as says ‘I’ve moved!’! Trying to contact help center is hopeless & leads to numerous automated emails, No delivery, no idea whether I will ever receive my goods. Poor serve. Will not seek a second serve with them agein.
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25 Aug 2023
 Verified review
Delivered the wrong Color of the bag and didn’t reply to my ask of not adding invoice to the order since it was a gift…
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22 Oct 2023
 Verified review
Not sure where to start other than avoid this website.
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27 Sept 2023
 Verified review
Still waiting on the order. I gave received no updates on what is the delay. Very disappointed.
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21 Jul 2023
 Verified review
You send out an email asking to rate on a service and delivery when the item has not yet arrived!
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19 Sept 2023
 Verified review
Still awaiting my order
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14 Dec 2023
 Verified review
Item wasn’t available 🤦‍♂️🤦‍♂️
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